Alterenergyuk 

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Company details

  1. Utilities

Information provided by various external sources

At Alter Energy we believe in making a positive change by using safe sources of energy to power our planet. Our friendly team of expects are dedicated to helping you optimise your energy usage, to find a tailored solution to suit all needs. Therefore whatever the reason for your energy switch we have you covered. With years of experience we make the process simple from initial consultation, to design and supply, plus the ongoing monitoring ensuring you achieve your ROI guarantee.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 2 out of 5 stars

Bad experience

Really don’t know what to say

Let down badly with only a part installation

Company now ignores calls and texts

Next actions ombudsman and court

June 30, 2018
Unprompted review
Rated 5 out of 5 stars

After being recommended to this company…

After being recommended to this company by a neighbour I was very impressed with the initial Survey visit, the local representative was very informative and answered all my questions. We did not feel pressured but were reassured by the warranties and quality of the products used. The engineers were polite, clean & courteous and all seems to be operating well. We have only been up and running for 1 week now so I can comment on the savings in an updated post later in the season. All in all I am very pleased with my choice.

April 3, 2018
Unprompted review
Alterenergyuk logo

Reply from Alterenergyuk

Good Afternoon Neil, many thanks for your lovely review from everyone here at the Alter Energy team. It was pleasure that you chose us for your project and I will ensure that I pass on your lovely comments to the relevant departments.

Kindest Regards,

Anna Chrisanthis
Customer Relations Manager

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