altiusgroup.co.uk Reviews 200

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some people were dissatisfied with the service, mentioning that they felt their expectations were not met. A few other people also felt that the company was slow to respond to complaints, with one customer reporting a six-week delay.

What people talk about most

Service

Reviewers highlight positive aspects of service. Many customers praise the exceptional service, clear... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Customer service

Users describe positive interactions with customer service. Customers consistently highlight the... See more

Response time

People report positive experiences with response times. Customers praise the clear and timely communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far my experience with BusinessBuyers has been nothing short of fantastic. Unlike other brokers I've used on the buy-side, these guys have been nothing but polite, honest and very keen to keep... See more

Rated 5 out of 5 stars

We currently have our business for sale via Kings Corporate. We are under the care of Jonathan McElhinney. Jonathan has been great, keeps us fully up to date with what is going on, is helpful and un... See more

Company replied

Rated 5 out of 5 stars

We are in the late processes of selling our business and Jonathan has been there from the beginning and his knowledge has been a great reassurance for me throughout. Always available and willing to di... See more

Company replied

Rated 5 out of 5 stars

We have had our business up for sale with Kings for a little while.Sadly no sale yet being that the market has been alittle flat. But our Broker Jonathan McElhinney has been amazing leave no stone... See more

Company replied



Contact info

4.3

Excellent

TrustScore 4.5 out of 5

200 reviews

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Replied to 83% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Purchase of Town Centre Pub

Kiera at Altius has been great to work with. She has supported us all the way and has tried to help as much as she possibly could. The whole process was quite complicated but we got there eventually! Thank you Kiera.

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

A great service from RDK

Redwoods Dowling Kerr provided a great service when we selling our business. The sale was well advertised on the internet and Stephen Croft was extremely helpful during negotiation and completion.

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

Stephen Croft at Redwoods Dowling Kerr

Stephen Croft at Redwoods Dowling Kerr was an excellent agent for our cattery purchase. He was attentive to detail, proactive and extremely supportive. We would recommend him without hesitation.

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Great service during sale of business

Keira Watson helped with the sale of my business and was constantly available and supportive during a sale that wasn’t straightforward although this was not a reflection on Keira who was knowledgeable and patient.

May 10, 2023
Unprompted review
Rated 2 out of 5 stars

Disappointing

At the initial market appraisal stage, we were led to believe that our business was worth a considerable amount. We were surprised by the figure, but were assured by the sales rep of their experience in these matters. However when the business was eventually surveyed (for a potential buyer) this value dropped dramatically to a point where we had to sell our business for a sizeable amount less than was advised by the initial sales contact from Bruce and Co.

The design of the marketing brochure was frankly comical. We were happy to take responsibility for the content, however the team who were making the adjustments seemed amateur. We got there in the end but it took SO many emails and phone calls to rectify some simple grammatical and typo errors. At this point we considered taking our business elsewhere, however we were locked into their contract. And that is the only reason we stayed with Bruce and Co.

We had a good amount of interest for the sale of our business thankfully. We spoke directly with all the interested parties, a number of whom expressed that they did not want to deal with Bruce and Co.

We would absolutely not recommend Bruce and Co. The customer service is too casual and shows a lack of professionalism and experience in communicating with potential buyers.

March 30, 2023
Unprompted review
altiusgroup.co.uk logo

Reply from altiusgroup.co.uk

Dear Mr Sinclair

Thank you for your feedback which is duly noted. We are delighted to have been able to facilitate the sale of your business and we wish you well with your future endeavours. Elements of design and content are open to differing opinions but the crucial aspect is Bruce & Co worked with you to deliver the right marketing material which secured your buyer. Once again, thank you for your feedback, we will review your comments internally to identify any areas for future improvement. In the meantime, we wish you well for the future

Rated 1 out of 5 stars

Keeps sending spam emails

Keeps sending spam emails, unsubscibe each time, just simply email again the next month. They seem to to buy lists of illegally obtained email addresses. Why on earth would you trust them to sell your business.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing and quick responsive services

Its been an amazing support for the journey of traction to be completed smoothly, I highly recommend the services specially Stephen Croft at Redwoods who is always been there in order to make sure traction to be completed smoothly, I will be recommending any more potential buyers to go ahead with Redwoods.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

Business Sale

Tasha Perrin was a fantastic representative for Kings. The information & updates provided by Tasha were accurate and informative. Tasha's attention to detail, her willingness to accommodate our requirements and the communication between all parties, was second to none.

March 14, 2023
Unprompted review
Rated 5 out of 5 stars

Sold our shop with King's

Sold our shop with King's. Bradley was very helpful and kept communication lines open which was very reassuring. Would recommend this company.

March 8, 2023
Unprompted review
Rated 5 out of 5 stars

I have recently bought a business…

I have recently bought a business through Kings dealing with the excellent Stephen Croft. Kings were great at coordinating the process and kept in constant communication with us and pushed the process forward at every stage. Kings are miles ahead of their competition and we will work with them in the future

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Bradley Wilson

Bradley Wilson kept me informed at every stage of the process when I was selling my business. If I was to purchase another business I would definitely use his services again.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

We had the pleasure of working with Pavit Patel…

We had the pleasure of working alongside Pavit Patel, who ensured there was smooth sailing for a commercial purchase. He ensured that communication remained open throughout the whole process, despite many hurdles along the way! And was very reliable and lovely to work with. Look forward to crossing paths again in the future!

January 19, 2023
Unprompted review

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