Amaiva Group Home Care Agency Brighton Reviews 14

I would like to express my deepest gratitude to the entire team at Amaiva Home Care Peacehaven for the outstanding care and compassion they showed my mum during her palliative care journey.
From the very first visit, it was clear that the carers were not only highly professional but also genuinely kind, patient, and attentive. They treated my mum with dignity, respect, and warmth, always taking the time to ensure she was comfortable, listened to, and cared for in the most thoughtful way.
Their support brought great comfort to both Mum and our whole family during an incredibly difficult time. The carers went above and beyond—offering reassurance, creating calm moments, and bringing a sense of humanity and tenderness that meant more than we can express.
Thank you to Emma and the whole team at Amaiva Home Care Peacehaven, for making such a meaningful difference. We are truly grateful for everything you did for Mum and for us.

The Amaiva team were absolutely brilliant when my Dad needed care. They were really knowledgeable, responsive and helpful. They took the time to ask about our wishes and respected our choices.

Amaiva Care has consistently demonstrated its commitment to providing exceptional care. Our experience of communication with the team has been impeccable, and we were extremely fortunate to have found such a reliable and trustworthy company. I would unequivocally recommend them to anyone seeking reliable, honest, and trustworthy carers.

Communication:
- Reliable
- Honest
- Trustworthy

Reliability:
- Reliable
- Efficient
- Effective

Trustworthy:
- Empathetic
Caring

My 91-year-old father, Gerry, was discharged from the hospital, his choice, with or after a urinary tract infection (UTI), a Parkinson’s disease flare-up, and dehydration.

We anticipated an imminent NHS care package. However, this was not the case, and we quickly found ourselves unable to cope.

I contacted Amazing, I mean Amaiva, on a Sunday afternoon. They were the sole provider to respond within the same day and were able to schedule an initial visit for Wednesday morning that same day. Amazing!

Emma and Leanne arrived at 9 a.m. as scheduled to assess Gerry. At that moment, we were contemplating a two-week recovery plan involving personal care and appropriate exercise.

We felt able to place our complete trust in Emma and Leanne, allowing them to guide us through this challenging situation. We felt utterly unprepared for the circumstances.
We immediately felt in safe hands with Amaiva.

My mother, myself, and my husband were all profoundly impressed by their professionalism, clear communication, and unwavering sense of safety and genuine care to do the best for my father and us.

We promptly engaged Amaiva’s services.

The quality of care provided was unparalleled. Personal care was carried out with the utmost dignity.

However, there was a rapid deterioration in Gerry’s health due to a UTI, which exacerbated his advanced Parkinson’s disease.

Emma effectively communicated directly with the general practitioner to expedite the prescription of medication after our initial efforts proved ineffective.

The team at Amaiva promptly organised a hospital bed at very short notice.

Gerry’s condition continued to deteriorate, necessitating a decision from us regarding his hospitalisation and end of life care. Gerry had previously expressed his strong desire to avoid hospital admission.
We choose to follow my fathers wishes.
Emma had explained the adverse effects of declining medical intervention. The explanation was given with compassion and empathy, assuring us that we had made the optimal decision for Gerry and fostering a sense of security with the Amaiva team.

Following the advice of the GP’s surgery and the NHS clinical team, the team transitioned to palliative and then to end-of-life care. These adjustments were executed with remarkable ease by the team.

The quality of care provided to Gerry was unparalleled.

The compassion and care extended to my mother, myself, and my husband was also exceptional.

Leanne and Vicky, the other highly skilled carer who provided care for Gerry, were present when he passed away. They were instrumental in guiding us through the subsequent steps and ensuring that Gerry was prepared for the removal by the undertakers.

We are profoundly grateful to Emma, Leanne, and Vicky for making Dad’s final days as stress-free as possible.

I would unequivocally recommend Amaiva Care to individuals with varying short-term, medium-term, or long-term care requirements.

We were so lucky to have engaged Amaiva and we are all eternally grateful,

Pennie King

Emma and her team are truly wonderful! The compassionate care they provide to their clients is seriously exceptional. As a community nurse visiting patients who have Amaiva Group caring for them and witnessing how much Amaiva carers go above and beyond to support and assist them to live their lives to the fullest! Hearing the patients praise Amaiva is truly heart warming.
Emma is always raising concerns and seeking advice if needed, this shows how much she cares about her clients and always wanting the best for them!
Well done Amaiva!

Amaiva Care Group provided an outstanding end of tenancy clean. They were very efficient and professional I shall certainly use their services again when I next require them.

Amaiva provide an Excellent service and we would definitely recommend. Kind and friendly staff. Very reliable and considerate. Thank you!

An amazing team of carers!
Nothing is too much trouble. Kind and compassionate. Incredibly understanding and unbelievably patient caring for my father and his wife.
They raise issues with the family if necessary.
They really go above and beyond the call of duty.
I would recommend the company to any family that is searching for home care for their loved ones.

Nothing but admiration for this company, they took the time to understand my mothers needs, and deliver an exceptional service, we are all very impressed with their commitment and more importantly their compassion.

Amavia have been excellent in their work and communication. They are considerate and conscientious. Would recommend

I would be more than happy to give Amaiva Home Care a positive review for the companionship service they provided for my Granddad while my Nan was in hospital. The carers were fantastic and passionate about their care giving. Thank you so much.

The team met our care needs so quickly after discharge from hospital and enables bridging care until the NHS took over. They are all so kind, attentive, flexible and caring and we are so grateful.

Amaiva care , have stood by their words and have provided amazing care.
Communication has been amazing. Nothing is a problem, we have been very lucky to have found this company , I would definitely recommend them to anyone looking for reliable, honest , trustworthy carers.

It’s a scary time when you are faced with placing a relative into care but I had already had experience with Amaiva when care was being arranged at home. My fears were unfounded and I was so completely reassured when discussing arrangements with Amaiva. The time and expertise shared with me was invaluable and my fears were allayed. Now that mum is in residential care, the services of Amaiva are still being used. They offer a wonderful visiting service or will take mum out. What can I say, I am so impressed with Amaiva and feel most fortunate to have had them recommended to me.

Amaiva did a professional clean for a client of mine. I recommended the Amaiva team as I know them personally, and I was not not let down. The cleaners were courteous and meticulous. Excellent service. Thank you.