I love my Amazfit Active 2 Round for many reason. Aesthetically, it's very good looking compared to all the square Apple watches that everyone else is wearing. Secondly, it has so many interesting an... See more
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Wish I had read these reviews before buying from Amazfit. Got a GTS 3 watch that worked fine for just under a year, then one day got a black screen and it wont even switch on when charged. Contacted A... See more
Terrible customer service I received my Helio Strap and I really liked until it completely stopped tracking my sleep, stress and bio-charge after only 3 days!!! I sent many feedbacks using... See more
"Watch under warranty (GTR 3 PRO) sent in for repair on March 15 with RMA: SAT-0002934938 (3187663). On April 11, they informed me that they were sending a replacement watch under warranty. As of toda... See more
2.2
Poor
28 reviews
Hasn’t replied to negative reviews
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WORST CUSTOMER SERVICE OF ALL TIME!!!
WORST CUSTOMER SERVICE OF ALL TIME!!!
T-Rex 2 watch is nothing more than a kids toy. The altimeter is nothing short of a joke. It changes itself to ridiculous altitudes without even moving from the one room.
Customer service are useless and rude. Claiming it's normal for it to change from 36mt to 42mt without moving. Yet they refuse to even acknowledge that it changes from 36mt to 79mt without even leaving the room or jumping down to minus 17mt in the same place.
THE APPS ARE A JOKE AS IS THE STAR RATING OF THE APPS. THEY PUT A 5 STAR RATING ON THEIR OWN APPS PRIOR TO RELEASE.
TOTAL WASTE OF TIME AND MONEY!!
They offered for me to send the watch back for testing Yet when i accepted this and asked where to send it to. I was then told they don't take returns. WHY OFFER IT THEN YOU MUPPETS???
January 10, 2024
Unprompted review
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Do not waste your money
Do not waste your money. I 'upgraded' from a much cheaper unbranded tactical style Smart Watch which actually felt more sturdy and....worked!!! My T-Rex Pro was utter garbage. It just would not measure any stats. Kept telling me it needed to be specifically placed on my arm or tighter or that I should be wearing it....which I was!!! Very poor experience with an overpriced, and frankly garbage product. Why £40 unbranded special was not as poor as I thought. As for support!!!! amazfit website was equally substandard and don't get me started on Amazon support. The chat service was manned by the typically clueless and under trained individuals. Barely out of the packaging for half a day and it is on its way back to Amazon. Jess won't be getting my money this time around.
January 2, 2023
Unprompted review
Nothing has arrived nor sending info
I've purchased a smartwatch, and received confirmation through email, but 1 week later no information about sending, and they don't answer my emails.
February 5, 2022
Unprompted review
THIEVES !!!!
Ordered something in Spain. Has never been delivered. They claim it has been delivered and I have signed for having it received. Keep telling not to worry and they would send it again or give money back. We are now 4 months further in time. They have done nothing, and do not react anymore on mails. It was a watch that my daughter bought for herself. Couple of thieves that steel from children!!!!
November 4, 2021
Unprompted review
Very bad experience, dont order anything.
Thats amazing that an xiaomi brand do thing they do, not answering mails for weeks, the item is lost, nobody answers...
December 3, 2020
Unprompted review
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