While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very fresh quality of sea food, lots of variety frozen food as well, cleanliness above standard, amazing customer service through 1 on 1 customer serving, they give time to customer with detail explan... See more

Rated 1 out of 5 stars

I had quite a terrible experience at the Melton Road branch. The staff were rude and treated me differently to other customers. I still bought the fish and it was not too great in quality. However wha... See more

Rated 5 out of 5 stars

Great quality of fish, I have been buying from here for a long time, previously while living in London and now with their next day delivery. The products are always fresh. Great selection of products... See more

Rated 5 out of 5 stars

Great quality of fish, we have been buying from here for a long time. The products are always fresh and the staff are always so helpful and friendly each time. Great selection of products too and the... See more

Company replied

Company details

  1. Seafood Market

Written by the company

Ambar Fish is Largest Exotic Fresh & Frozen Seafood Retailer & Wholesaler in UK. Ambar Fish has 16 years of experience in seafood industry and has our own supply chain to full fill our customers requirements. We Do Customise Cleaning & Cutting Option. We provide door to door Delivery service across the UK.


Contact info

4.0

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 2 out of 5 stars

Worms in fish…bad customer service

Bought a few different types of fish delivered from them.Leakproof packaging and fish was still cold when we got it.Most of it was good but one of the fish(Trevally) was riddled with worms.Contacted customer service on WhatsApp and they said they will look into it and will get back to me the next day.That was a week ago.No response after that.I have messaged them twice after that but I have just been ignored.Never buying from them again.Worst customer service ever.

December 20, 2023
Unprompted review
Rated 5 out of 5 stars

I have ordered for the first time and…

I have ordered for the first time and so pleased with the quality of the fishes.They were fresh as if caught from the sea and delivered to me straight after.They managed to cut the kingfish slices thin and this would not be possible if the fish would not have been fresh.Thank you and I will always purchase from your shop.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great quality of fish

Great quality of fish, I have been buying from here for a long time, previously while living in London and now with their next day delivery. The products are always fresh. Great selection of products too. Definitely recommend them, if you wanna buy fresh fish.

October 10, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very fresh quality of sea food

Very fresh quality of sea food, lots of variety frozen food as well, cleanliness above standard, amazing customer service through 1 on 1 customer serving, they give time to customer with detail explanation on products, daily offers on different products as well... This Amber fish shop in Leicester is can't beatable. Damn sure!!

September 2, 2023
Unprompted review
Rated 2 out of 5 stars

Please avoid buying from this place

Please avoid buying from this place. So unprofessional....No confirmation of the delivery date..... They do not answer phone or response to emails.
I ordered 3kg of bombay ducks and they sent me 2.5kg... 500g less.
I wont be ordering from this place

December 19, 2022
Unprompted review
Rated 1 out of 5 stars

Appalling behaviour from staff.

I had quite a terrible experience at the Melton Road branch. The staff were rude and treated me differently to other customers. I still bought the fish and it was not too great in quality. However what made my whole experience worse was that they blocked off a whole street when off loading their vehicle, and then they reversed into my car when they finally decided to park up. No apologies or remorse from the staff at all. Very appalling and not what I expect from a respectful business.

August 12, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service and fresh fish

Excellent service and friendly staff. Used the online website for the first time and found it a very pleasant experience. The fish arrived well packed and very fresh. Will recommend to friends and family.

May 27, 2022
Unprompted review
Ambar Fish logo

Reply from Ambar Fish

Thank you so much for your feedback

Advertisement
Rated 5 out of 5 stars

Excellent quality

Excellent quality! The products are always fresh and the staff are always so helpful and friendly each time. I will definitely recommend to my friends.

April 24, 2022
Unprompted review
Ambar Fish logo

Reply from Ambar Fish

Thank you so much mam 🙏

Rated 5 out of 5 stars

Try Ambar Fish

Ambar fish provide superb, clean and fresh fish. Excellent service, prompt and very courteous people. Do try Ambar Fish.

March 11, 2022
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Would definitely recommend!

The service is great and the seafood is always good. The brown crabs I ordered were fresh and delicious. My family likes seafood and I am going to place order again.
Thank you.

January 16, 2022
Unprompted review
Ambar Fish logo

Reply from Ambar Fish

Thank you so much mam that mean a lot to us

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look