Amber Moon Panama Taxi Service Reviews 

153
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Our tour driver made this experience an enjoyable one. He also answered all our questions while also giving great insight about Panama. We were updated the ships were coming through the canal at a la... See more

Rated 5 out of 5 stars

We scheduled two rides in advance: Once from Panama City, Panama to Rio Hato, Panama; and one from Rio Hato, Panama to the Tocumen Airport. Both times our driver arrived a few minutes early and both t... See more

Rated 5 out of 5 stars

We used Amber Moon for a transfer from the airport to our hotel, and from our hotel to the cruise terminal the next day. Driver was waiting for us on time on both trips, and both drivers spoke good E... See more

Rated 5 out of 5 stars

My wife and I needed transportation from Panama City to San Carlos, and then from El Chirú back to Panama City. I found the team at Amber Moon to return emails promptly and communicate clearly... See more

Company details

  1. Airport Shuttle Service
  2. also in
  3. Taxi Service

Written by the company

Panama based company specialized in tourism transportation. We offer 24x7 airport pick up and drop off, private tours and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

The driver at the airport

The driver at the airport. We did not have to wait around. He was already there. We also took a tour in our driver. Arrived exactly on time same as when we had to get a ride back to the airport. The driver was there Write on time.

March 11, 2024
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Rated 5 out of 5 stars

Highly recommend Amber Moon

We booked Amber Moon for four transfers and wouldn’t hesitate to book them again. All drivers were on time, professional, helpful and easy to find at each airport. Communication was great when our flights were delayed, etc. Highly recommend!

March 23, 2024
Rated 5 out of 5 stars

Very efficient airport shuttle service

My husband has some mobility issues so I was concerned about having to look for the driver. But there was no problem at all. The airport assistance person accompanied us to the exit gate where we were met by the driver holding a sign. From there we were helped to a waiting area while the driver brought the car around and then delivered to our hotel. It was a very efficient process and the price was good too.

March 15, 2024
Rated 5 out of 5 stars

I’m a repeat customer…

I’m a repeat customer…. Setting up a reservation is easy, and the driver was waiting when I arrived. Driver was friendly, and I didn’t have any “nervous moments” during the ride. He was bilingual, and allowed me to practice my Spanish, while conversing fluently in English when required. Another very satisfying experience with Amber Moon.

March 14, 2024
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Rated 5 out of 5 stars

Tour and Airport pickup were perfect!

We used Amber Moon for both an airport pickup and a day tour thru Panama. The drivers were professional, polite, and knowledgeable. The logistics were great and our driver even timed the tour to ensure we saw a boat in canal. I would highly recommend this company.

March 12, 2024
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Rated 5 out of 5 stars

We used Ambermoon for round trip…

We used Ambermoon for round trip service from the airport to our hotel. Service was prompt and it easy to find the driver in the airport. Vechilce was clean and in good working order. There was good communication to set up pick up time for the return trip to ensure it was on time.

June 24, 2023
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Rated 5 out of 5 stars

Top service

The transfer service was great. It was easy to book online, the driver was expecting us, even after our plane was delayed and the car was very nice.
On the way to the hotel the driver was very nice and even gave us some useful tips. Would book it again.

March 31, 2023
Rated 5 out of 5 stars

You can count on them.

They are very responsive and drivers are always on time, I use their service all the time for airport transfer when I visit Panama, you can count on them.

April 2, 2023
Rated 5 out of 5 stars

Great service; no stress

We were staying almost 2 hours west of Panama City and had arranged a ride to the airport. Amber Moon arrived on time, and while we had a little trouble connecting within the development, we connected by phone and made it work. They got us where we needed to go without stress. Driver was very friendly.

February 16, 2023
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Rated 5 out of 5 stars

USA to Panama: Seamless & Punctual

We booked a last-minute trip RIU Playa Blanca with a group of 5 of us early in December. This was our first visit to Panama so we were going in blind.

Amber Moon Taxi came highly recommended from the travel forums. We booked & scheduled everything online beforehand.

Our driver was excellent! He was waiting for us with our name clearly written on a piece of paper as soon as we cleared customs and stepped outside of the airport. (take an immediate right after you go through the automatic doors after the final bag x-ray)

Riu Playa Blanca (Rio Hato area) is a bit of a hike but as our driver spoke fluent English, it was both very informative & entertaining.

The return trip was equally as seamless. It happened to be our same driver again, and he arrived right on time at the lobby of our resort for our scheduled departure. I don't think it could have gone more smoothly considering we had no prior experience beforehand.

A few other things to note:

1. Definitely have WhatsApp installed beforehand (thankfully I already had this) as this is how all of your communication will occur. Basically Whatsapp is how most of central and south America texts via wifi. If you install it it will effectively just link to your phone number so there is not much you have to do to set anything up otherwise. PTY airport offers 30 minutes of free wifi and your resort will typically have wifi as well so as long as you have a wifi connection you can successfully use the app. I would say it was not critical to have it, but they do text you when the driver arrives so you at least know what going on at any given time or you can contact them if something changes with your flights.

2. Traveling to Rio Hato is about 2.5 hours. It is not so much that it is a long distance away, but the speed limit everywhere is about 45mph and you can hit some brief traffic in the little towns along the way depending on the time of day. We scheduled our return trip about 4 hours before our flight took off and that seemed about adequate but probably about the minimum I would suggest. There was not a whole bunch of spare time between clearing the first round of security and the beginning of our flight boarding.

3. PTY is a small airport, and even though getting into Panama through their customs & immigration is a breeze, leaving Panama is a different story. Unlike many international airports, there is a second metal detector / x-ray screening before you can get into your individual gate. No liquids are allowed in your gate area either, so even though it seems you have cleared security to get into the airport and that would normally be the end of it, this is actually not the case. In short, it is impossible to take any liquid you purchased in the airport on the plane with you as it won't be allowed through your individual gate's security checkpoint. (i.e. buy liquor at the duty-free, purchase a bottle of water, or even fill up your own water bottle)

December 5, 2022

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