America First Healthcare Reviews 

758
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 612 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for providing exceptional customer service, noting that agents are incredibly patient, kind, and knowledgeable when guiding them through various healthcare options. Consumers emphasize that the team communicates clearly, ensuring that individuals fully understand their policies while successfully helping them discover affordable coverage that perfectly fits their specific family needs. Some reviewers were not happy with initial sales approaches and felt skeptical at first about dealing with representatives before ultimately receiving helpful and professional assistance. A few people also mentioned initial concerns regarding high costs before discovering that the available plans aligned well with their personal budget requirements.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently describing agents as knowledgeable, patient, and... See more

Customer service

Users describe positive interactions with customer service, noting that agents are patient, attentive, and... See more

Service

Reviewers mention positive feedback about service, noting that agents make finding health insurance virtually... See more

Price

Customers consistently note positive experiences with price, highlighting significant savings and affordable... See more

User experience

Consumers find user experience to be positive, highlighting how helpful and patient the support agents are.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Christian Orellana was the biggest blessing. He took what typically is a stressful situation, figuring out health insurance plans, and made it virtually seamless. I was spear heading new... See more

Company replied

Rated 5 out of 5 stars

Omid is amazing! I first reached out probably over a year ago, then flaked on Omid when he tried contacting me. But, every month or so I’d get a text from him to see if I was still interested. I procr... See more

Company replied

Rated 5 out of 5 stars

I had the daunting task to seek out health insurance and discovered this company on IG so thought I'd give it a go. Jayden Sotolongo had his work cut out for him when he answered my inquiry! Imo he we... See more

Company replied

Rated 5 out of 5 stars

Five star review for Omid Salehi for outstanding customer service from the very first call. Omid was such a blessing to work with throughout the entire process of selecting insurance plans for our fam... See more

Company replied


Company details

  1. Health Insurance Agency

Written by the company

America First Healthcare is a private insurance agency that helps freedom-loving Americans protect their American Dream. People choose America First Healthcare because we have shared values, better coverage and better rates.


Contact info

4.9

Excellent

TrustScore 5 out of 5

758 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

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4.9

All reviews

(758)

622 reviews in the last 12 months

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Rated 5 out of 5 stars

I would love to thank Caleb Torres from the bottom of my heart

I would love to thank Caleb Torres from the bottom of my heart! I was laid off from my employer after working there 22 years. I always had health insurance. I never took it for granted but I never needed to figure out a way to find affordable healthcare. I am a single mom who is very responsible and cares so much about the welfare of my daughter. I was super overwhelmed being laid off and figuring out a way to afford healthcare for my daughter and I! I searched and searched and I came across America First Healthcare. I listened to the story behind this company and I had to give it a chance! I received a very pleasant positive helpful extremely patient and transparent representative Caleb Torres!!! He walked me through this process and never made me feel like I was bothering him. He listened to all of my concerns and tailored a plan for my daughter and I! I thank God he called me and he was my representative! Caleb is the best! If I owned a company I would definitely hire him! Thank you!!!

August 18, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Lauren. We'll be sure to share your kind words with Caleb!

Rated 5 out of 5 stars

I had a great experience with Anthony…

I had a great experience with Anthony Portorreal! He was very patient with me answered all of my questions and took the time to explain everything so I could actually understand what I was getting. Anthony Portorreal also helped me save over $200 which I really appreciate! He was friendly, helpful, and made the whole process so much easier. I definitely recommend Anthony Portorreal if you're looking for someone who will take the time to help you.

August 18, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Carol. We'll be sure to share your kind words with Anthony!

Rated 5 out of 5 stars

Patient and hard working

Paulo worked with me for a few weeks to find the best plan for my family. He was patient and kind very though the whole process. Great service from beginning and I had tons of questions. Definitely recommend based on Paulo alone.

August 14, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Rocky. We'll be sure to share your kind words with Paulo!

Rated 5 out of 5 stars

Affordable

I was concerned that I still wouldn't be able to afford a good medical ins but I called anyway. I'm so glad that I did! Rashad A Hamid is the best!!! He explained everything so clearly and answered all of my questions!!

August 18, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Michele. We'll be sure to share your kind words with Rashad!

Rated 5 out of 5 stars

Troy Jacks was fantastic to work with

Troy Jacks was fantastic to work with. He gave me great advice, he was honest, and guided me to the best plan for myself and family. Thank you Troy!

August 18, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Skyler. We'll be sure to share your kind words with Troy!

Rated 5 out of 5 stars

First of all BRAVO to America First…

First of all BRAVO to America First Healthcare for having Carlos Hernandez on their team! I have had healthcare through my job and also have had private insurance in the past. This by far was the best experience I have had. Health care is so very important and navigating all the options and pricing is awlful. Carlos made it easy and turned a dreaded task into a shockingly easy one. I am not the easiest person to deal with & I appreciate all the follow up & help in securing my new healthcare. Thank You!

August 18, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Michelle. We'll be sure to share your kind words with Carlos!

Rated 5 out of 5 stars

Had an excellent experience with Andrea!

Had an excellent experience with Andrea Marcano! She made getting health insurance quick and easy. I quit my job and was about to pay $850 a month for cobra coverage in Colorado, but Andrea found me a private plan that was only $277 a month. So far everything is going better than expected.

August 17, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Carolyn. We'll be sure to share your kind words with Andrea!

Rated 5 out of 5 stars

Exceeding my expectations

Well, I was hesitant at first about choosing a private insurance plan because I was so used to traditional employer-sponsored insurance. However, I can honestly say that the Savvoa SmartPay private plan has been amazing and has far exceeded my expectations. It has worked so much better than I anticipated, and I’m very happy with the coverage and experience.

Thank you, America First Healthcare, for providing an option that gives people more choices instead of forcing them into a one-size-fits-all system. I truly appreciate the experience and would definitely recommend giving them a look!

February 1, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Anaisis!

Rated 5 out of 5 stars

Diego was very friendly and helpful

Diego was very friendly and helpful . I really appreciate all his help . He explained everything to me and make sure that I understood everything . He answered all my questions and he was really patient with me . Thank you so much

August 15, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Cassandra. We'll be sure to share your kind words with Diego!

Rated 5 out of 5 stars

Jayden went above and beyond to help me…

Jayden went above and beyond to help me find what I needed. He was professional, caring and honest. 5 stars!

August 14, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Christine. We'll be sure to share your kind words with Jayden!

Rated 5 out of 5 stars

Kaori made this experience so simple…

Kaori made this experience so simple and easy to understand, every question I had was made to feel valid and explained perfectly!! Kaori was great when trying to find time in my schedule to discuss my options. I definitely not only recommend him, but applaud his professionalism and honesty though the entire process!

June 30, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Jennifer. We'll be sure to share your kind words with Kaori!

Rated 5 out of 5 stars

Eddie explained the health benefits so…

Eddie explained the health benefits so we could understand each plan. He was pleasant, patient and knowledgeable.

August 14, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Kim. We'll be sure to share your kind words with Eddie!

Rated 5 out of 5 stars

I was worried this was a scam

I’ll admit that I was worried that this was just another high priced health insurance scam. I already had my decline speech ready.
When I received the call from Krystal Krause, which was exactly on time, she walked us through the application. We watched her explain the program using our iPad. When the part where the monthly payment was coming up, I was expecting some outrageous monthly amount. It was so low, I had to ask if that price was for each individual. She responded, “No,” That is for both of us together. At that point, I knew she had heard us and listened to what we could work with as far as a budget. Thank you Krystal.

August 7, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Robert. We'll be sure to share your kind words with Krystal!

Rated 5 out of 5 stars

Kaori Provine gave us the best…

Kaori Provine gave us the best experience we could have asked for. He made us feel heard and he was every understanding of what we wanted and what our needs where! Highly recommend his service and definitely will be referring him to everyone I know!! Thank you!!

August 13, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Clarissa. We'll be sure to share your kind words with Kaori!

Rated 5 out of 5 stars

Ryan C. Is AMAZING

I had the best agent ever! Ryan C. is extremely knowledgeable, fast, and explained everything like no one else. He also helped me find a plan that worked for me, that gave me more coverage and lowered my monthly. 10/10 recommend

August 13, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Joanna. We'll be sure to share your kind words with Ryan!

Rated 5 out of 5 stars

My agent Phat Lam was fantastic

My agent Phat Lam was fantastic. He was very knowledgeable and smooth with his presentation. He was able to explain all of my plans and get me quickly insured. Would highly recommend.

August 7, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Fortune. We'll be sure to share your kind words with Phat Lam!

Rated 5 out of 5 stars

So far so good

So far so good! I am getting quotes and learning about my options. Paulo has been clear, knowledgeable and patient. I look forward to the next steps in the process.

August 13, 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Liz. We'll be sure to share your kind words with Paulo!

Rated 5 out of 5 stars

Great company great employees

Love everything about this! Saved quite a bit of money going with America First. Wesley Luttfring did a great job explaining everything and helping find a plan that fits my family.

August 12, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Eve. We'll be sure to share your kind words with Wesley!

Rated 5 out of 5 stars

Ishmael Omari was incredible

Ishmael Omari was intuitive, concerned, and willing to help in any way he could. I am very pleased with our interaction and I cannot wait to get off of my other insurance. The attention to my prescriptions and medical needs was above anything I have ever experienced before. God Bless you all!

August 12, 2026
Unprompted review
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Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs Madison. We'll be sure to share your kind words with Ishmael!

Rated 5 out of 5 stars

Fermin was amazing and made the whole…

Fermin was amazing and made the whole process so easy.

August 12, 2026
Unprompted review
America First Healthcare logo

Reply from America First Healthcare

We truly appreciate your trust in America First Healthcare and are grateful for the opportunity to help you find coverage that meets your needs. We'll be sure to share your kind words with Fermin!

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