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American Giant Reviews 

1,428
•
TrustScore 4.5 out of 5

4.4

Clothing Store
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Review summary

Created with AI, based on recent reviews

Considering 215 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent construction of the products, noting their durability and long-lasting nature. Many appreciate the premium feel of the fabrics, comfortable fit, and that items are often made in the USA. Positive order experiences, including quick replacements and efficient processing, are also frequently highlighted. However, some customers noted issues with delivery services, experiencing delays, lost packages, or incorrect addresses. While many justify the cost with quality, some people mentioned products are pricey. A few also felt recent items showed a downgrade in material quality, with issues like shrinking or fading after washing.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high quality, durability, and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the excellent construction, thick... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting fast and... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers feeling the products are... See more

Order

People report positive experiences with order, with many expressing satisfaction and a willingness to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The t-shirts fit great and are well constructed with heavy enough material that should withstand a lot of wear. The only reason I didn't give a 5 star rating is the actual colors of the shirts were no... See more

Rated 5 out of 5 stars

Received today Aug 01. Products are all great, fabric, design and quality, all wonderful. Easy to order, and updated are available, again wonderful. Shipping is tough, living in Hawai’i. Actually afte... See more

Rated 5 out of 5 stars

I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... See more

Rated 5 out of 5 stars

Aside from the superior quality, construction, and color--Green Moss--a given with American Giant clothing, the fit was so perfect, so comfortable, yet streamlined. The absence of a waist drawstri... See more

Company details

  1. #120 of 299 best companies in Clothing Store

Written by the company

​American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.4

All reviews

(1,428)

217 reviews in the last 12 months

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Rated 1 out of 5 stars

Careless Packaging, Very Poor Customer Service

My order arrived In two, heavy paper mailers, one of which was never sealed by the American Giant shipping department. (The mailer was too small, and the adhesive on the flap was simply not applied to the other side of the opening.) Consequently, the two items in that shipment were wet when they arrived, which is really not acceptable. I contacted the customer service department and they sent me an impersonal reply saying I could return them to a shipping agent or pay for a return label to be used at UPS. Asking me to pay to return damaged goods that arrived in unacceptable condition due to the company's negligence is really not an indicator of good customer service, and I would not deal with this company again for that reason. Regarding the products, if they were not made in USA there is no particular reason to choose them because the design, material and workmanship is at best average and the prices are above the norm.

September 25, 2025
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Rated 5 out of 5 stars

American Giant products are great…

American Giant products are great quality — thick, comfy, and clearly built to last. The fabric feels premium, the fit’s great, and it doesn’t lose shape after a few washes. They’re a bit pricey, but honestly worth it if you want a hoodie or t shirts that’ll hold up for years.

September 24, 2025
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