American Alarm and Communications, Inc. - Weymouth Reviews 

38
TrustScore 4.5 out of 5

4.7

1239 Washington St, 02189 Weymouth, MA, US


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Rated 5 out of 5 stars

Advanced Signal has been a cooperative partner. Most of their work requires scheduling with multiple Contractors and they have gone above and beyond to work with us on scheduling.

Company replied

Rated 5 out of 5 stars

We were required by our new home insurance provider to have central fire monitoring in addition to our central monitoring for burglary. When we called American Alarm they put us on their rush list in... See more

Company replied

Rated 5 out of 5 stars

American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that... See more

Company replied

Rated 5 out of 5 stars

I have been a customer with American Alarm for many years and their service, communications, and attention to the monitoring of my home is excellent. Their response to any concerns I have had with m... See more

Company replied


Company details

  1. #1 of 3 best companies in Burglar Alarm Store
  2. #1 of 2 best companies in Fire Alarm Supplier
  3. #2 of 14 best companies in Security Service
  4. #1 of 6 best companies in Security System Installer
  5. #3 of 9 best companies in Security System Supplier

About American Alarm and Communications, Inc. - Weymouth

Written by the company

American Alarm – Local Security Company Serving New England Since 1971

American Alarm is a New England–based security company providing professional alarm monitoring, security system installation, and life-safety protection for homes, businesses, and government facilities. Founded in 1971, we have protected residential and commercial properties for over 55 years.

We are a locally owned and operated security provider. Our employees live and work in the same New England communities we serve.

Residential and Commercial Security Services

American Alarm designs, installs, and monitors customized security systems for:

• Single-family homes and apartments

• Small and mid-sized businesses

• Large commercial facilities

• Multi-location businesses

• Public institutions

• Private institutions

• Government buildings

We hold federal and state security clearances for government projects.

Our integrated security solutions include:

• Intrusion detection systems

• Burglar alarms

• Access control systems

• Keycard and credentialed entry systems

• Digital video surveillance (CCTV)

• Proactive video monitoring (AVM)

• Fire alarm systems

• Life-safety systems

• Environmental monitoring

All systems are monitored 24/7 by our professional monitoring team.

24/7 Alarm Monitoring and Rapid Response

American Alarm provides 24-hour professional alarm monitoring with fast response times.

• Priority alarm signals answered in 20 seconds or less

• Phones answered by live representatives

• Same-day service availability for priority requests

• Field technicians dispatched quickly

Our technicians are:

• Licensed

• CORI-checked

• Professionally trained

We invest in ongoing training and modern security technology to maintain consistent service standards.

Local Expertise. Long-Term Commitment.

Security requires experience, attention to detail, and reliable service. Our team helps customers evaluate system options and select solutions that fit their property, risk level, and compliance requirements.

American Alarm has delivered trusted security system installation and alarm monitoring across New England for more than five decades.


Contact info

  • 1239 Washington St, 02189, Weymouth, MA, United States

  • 781-337-8866

4.7

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.7

All reviews

(38)

163 reviews in the last 12 months

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Rated 5 out of 5 stars

Advanced Signal has been a cooperative partner.

Advanced Signal has been a cooperative partner. Most of their work requires scheduling with multiple Contractors and they have gone above and beyond to work with us on scheduling.

June 10, 2026
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for taking the time to share your experience. If there is anything else we can help with please let us know.

Sincerely - The Advanced Signal

Rated 5 out of 5 stars
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

Thanks for leaving a review! We're glad you've found our team responsive, efficient, and easy to work with—all valid concerns when choosing a security company to partner with. We appreciate your continued trust in American Alarm.

Sincerely - The American Alarm Team

Rated 5 out of 5 stars

Phone staff very helpful and curteous.

Phone staff very helpful and curteous.
Both sales and installation went very well with both gentlement very pleasant, polite and helpful.

March 18, 2026
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Reply from American Alarm and Communications, Inc. - Weymouth

Thanks for taking the time to share your experience. We're glad our office team was able to make things easy from the start and that both the sales and installation visits went smoothly. We'll be sure your comments reach the two technicians who worked on your system—they’ll be happy to hear it. Thank you for trusting us with your safety and security.

Sincerely - The American Alarm Team

Rated 5 out of 5 stars

As always,the staff at American Alarm…

As always,the staff at American Alarm is polite, courteous and very helpful. They are patient with my questions and give back very positive advice.

February 19, 2026
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for your feedback. We’re glad to hear our team continues to provide polite, courteous, and helpful service. We want to make sure you feel empowered using your system, and we are happy to make that happen by answering questions and giving guidance whenever needed. Please don't hesitate to reach out with any requests.

Sincerely - The American Alarm Team

Rated 5 out of 5 stars

Prompt, professional & friendly

The Tech arrived promptly, and was professional & friendly.

January 15, 2026
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for leaving a review. Our service team works closely together to ensure every visit is efficient, professional, and thorough. It’s great to hear that this commitment was reflected in your experience. Please let us know if we can be of further assistance.

Sincerely - The American Alarm Team

Rated 5 out of 5 stars

The 2 gentleman that came were were kind

The 2 gentleman that came were were kind and courteous

December 18, 2025
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for your feedback on our team that visited you recently. This is exactly what we hope to hear! If there is anything else we can do to help please let us know.

Sincerely - The American Alarm Team

Rated 5 out of 5 stars

Great technician very thorough and fast.

Great technician very thorough and fast.

August 28, 2025
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for leaving a review. We know your time is valuable, so our technicians work hard to be punctual and efficient on every visit. It’s great to hear your experience reflected that commitment. We look forward to providing the same quality service in the future. -The American Alarm Team

Rated 5 out of 5 stars

Always Amazing

We have been using them for years and have had nothing but positive experiences. They are always punctual and work around our crazy mass schedules

June 11, 2025
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Reply from American Alarm and Communications, Inc. - Weymouth

We're so glad to hear you've consistently had positive experiences with our team. We strive to accommodate customers' schedules as best as possible, and we're so glad you noticed! Thank you for your continued trust over the years! We look forward to assisting you again in the future. -The American Alarm Team

Rated 5 out of 5 stars

On time

On time, through and complete.

May 16, 2025
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for your review! We're glad to hear that our team was on time and provided thorough service. We appreciate your business and look forward to assisting you again in the future! -The American Alarm Team

Rated 5 out of 5 stars

Sergio and Tony are great

Sergio and Tony are great
Wouldn’t use anyone else for my fire panel

April 2, 2025
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you so much for your review! We’re thrilled to hear that Sergio and Tony took great care of you. They’re truly dedicated to what they do, and we’ll be sure to pass along your words of encouragement. We appreciate your trust and look forward to continuing to support your fire panel needs! -The American Alarm Team

Rated 5 out of 5 stars
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for the kind words! We're glad to hear you found our service prompt and thorough — that’s exactly what we strive for. We appreciate your support and look forward to assisting you again in the future! -The American Alarm Team

Rated 5 out of 5 stars

Good alarm company

We've been a customer for over 30 years. They've always provided great service, fair prices and very reliable.

April 2, 2025
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

Thank you so much for your continued trust and loyalty over the past 30 years! We're truly grateful to know you've consistently found our service reliable, fairly priced, and of great quality. We're proud to have customers like you and look forward to serving you for many more years to come! -The American Alarm Team

Rated 5 out of 5 stars

Installer did a great job

Installer did a great job
Replaced the transmitter etc to get the system working properly.

February 3, 2025
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Reply from American Alarm and Communications, Inc. - Weymouth

We're thrilled to hear that our installer did a great job and got your system working properly. If you ever need anything else, don't hesitate to reach out. - The American Alarm Team

Rated 5 out of 5 stars

Excellent service

Careful, neat and thorough installation. Made sure system was working correctly. Made sure that I understand how to operate the system and answered all questions.

August 14, 2024
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Reply from American Alarm and Communications, Inc. - Weymouth

Thank you so much for your kind words! If there is anything else we can do for you please let us know.

Most sincerely - The American Alarm Team

Rated 3 out of 5 stars

We can`t set our alarm aBack door codet night due to…

We can`t set our alarm at night due to a back door code. There`s been a technician here a couple times now over the past few weeks. After they leave, the alarm sets for a couple nights and then the same problem comes back. it`s frustrating for us and I`m sure for the technicians also.

October 3, 2024
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

Thank you for choosing American Alarm and sharing your concerns. I see you have a service call set up for Monday. If that doesn't resolve the issue please let us know and we will escalate the issue further.

Most sincerely - The American Alarm Team

Rated 5 out of 5 stars

Efficient

Efficient, professional - great company

April 3, 2024
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Reply from American Alarm and Communications, Inc. - Weymouth

Hey Maggie, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

-The American Alarm Team

Rated 5 out of 5 stars

The technician that came to the house…

The technician that came to the house really knew what he was talking about. Found the problem right away.

January 14, 2024
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Reply from American Alarm and Communications, Inc. - Weymouth

Dear Joanne, we are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again soon!

-The American Alarm Team

Rated 5 out of 5 stars

American Alarm was there for me when I…

American Alarm was there for me when I needed them with fast and helpful service and installation. My house was ready to close and my town would not approve the Simplisafe smoke and CO2 detectors that were currently installed and monitored so American Alarm literally came 'to the rescue'! I will be eternally grateful! They were amazing in every way ... would highly recommend!!!

November 27, 2023
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

We are happy we could help! Thank you for taking the time to share your experience with us.

Sincerely - The American Alarm Team

Rated 5 out of 5 stars

Prompt Call

October 26, 2023
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Reply from American Alarm and Communications, Inc. - Weymouth

We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

-The American Alarm Team

Rated 5 out of 5 stars

Another Job Well done

You were on time. Techs were friendly + professional.
We have never had an issue with you all these years.

September 8, 2023
American Alarm and Communications, Inc. - Weymouth logo

Reply from American Alarm and Communications, Inc. - Weymouth

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

-The American Alarm Team

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