American Book Warehouse Reviews 

Created with AI, based on recent reviews

Considering 57 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional customer service for its quick responses, helpfulness, and efficient issue resolution. Many reviewers appreciate the excellent product condition, often described as new or accurately matching descriptions, and value the timely, well-packaged deliveries. People frequently find the pricing reasonable, leading to high overall satisfaction and a strong desire to reorder. However, some customers also noted significant issues with orders not being received or shipped, often reporting long delays and a lack of communication regarding their status. A few other people also felt that orders were sometimes cancelled due to product unavailability, and the item was later available at a different price.See more

Reviews shaping this summary

Had an issue with getting a textbook delivered which was out of stock, company had some back end issues with inventory/email servers. However, customer service issued me a refund and offered me a diff... See more

Communication made thing very good and it is being done well. We got what we were looking for and they went to extra mile to make sure we had it.

I ordered a textbook from American Book Warehouse and it turned out they actually did not have the book in stock. I was so impressed by how the company handled the issue! They promptly refunded my m... See more

Quick responses to my questions. A sincere willingness to locate a hard to find book that was in excellent condition. Your pricing and shipment time are much appreciated. You will be my first choice... See more