Americans & Expats Overseas Reviews 

1,930
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism, extensive knowledge, and genuine helpfulness, making every interaction pleasant and highly informative. People frequently praise the excellent service, noting its efficiency, personalized approach, and the comprehensive support provided from start to finish. Reviewers frequently mention the quick response times and effective communication, ensuring questions are answered promptly and thoroughly. This consistent and attentive support helps customers feel well taken care of, providing a sense of ease and confidence throughout their entire process.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their competence, experience, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its professionalism and efficiency... See more

Customer service

Consumers find customer service to be positive, highlighting the friendliness, ease of communication, and... See more

Response time

People report positive experiences with response time, highlighting the promptness and speed of replies.... See more

Customer communications

Customers had positive experiences with contact, with many reviewers highlighting the kindness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am still in the beginning stages of the procedure, but my consultation put me at ease. Ms. Lindner was informed and very easy to speak with about my specific issues. Her command of the English langu... See more

Company replied

Rated 5 out of 5 stars

Christie really listened to my case, worries and questions. She was extremely helpful and attentive when it came to really helping my sitation. She was warm and informative and set me on the right pat... See more

Company replied

Rated 5 out of 5 stars

I only had the no obligation consultation. I found it was very helpful and useful. Annet was very professional and informative. I did not feel pressured to purchase their services. I actually... See more

Company replied

Rated 5 out of 5 stars

I always receive emails when taxes need to start and this company has great communication and always helpful with any questions. Easy and fast replies thru email. Been using this account for many ma... See more

Company replied


Company details

  1. Tax Advisor
  2. Business Broker
  3. Information Bureau
  4. Information Service
  5. Mediation Service
  6. Tax Preparation Software

Written by the company

We help Americans living abroad to become US tax compliant in an organized way and avoid unnecessary double taxation. Based on your personal situation, we introduce you to the appropriate US tax advisor in our Americans Overseas network who will make you a tailor-made offer. Our information and refer service is free of charge and free of any obligations. Americans Overseas is founded by Americans living Overseas. We understand the burdens that people with American nationality face, and alongside providing free information for many issues, we offer a suitable and affordable solution. You can rely on us for the following services: - free information about US Tax - information about FATCA - help with letters from banks or other financial institutions - tax deadline & tresholds - tax credits - W8 & W9 forms - Form 1040, Form 1116 & Form 2555 - local tax preparation - considering renouncing citizenship - referral to an affordable tax accountant - referral to a financial planner specialized for US Perons - tax treaties And of course the latest news, and political lobbying for US Persons living and working abroad. Helped 18500+ Americans Overseas in more than 52+ countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,930)

222 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt responses.

December 8, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Thank you so much for your review! We’re really glad to hear that our prompt responses made a positive impression. If there’s anything else we can help you with, you can always contact us!

Andreas
AOS Team

Rated 5 out of 5 stars

To the point

December 1, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Maarten,

Thank you for your review.
We’re glad to hear that you found our service clear and to the point. Should you need any further assistance, we are always here to help.
Andreas
AOS Team

Rated 1 out of 5 stars

Scam and frude

November 21, 2025
Unprompted review
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Emely,

We requested your credentials in order to get in touch with you, but unfortunately we have not received them yet. This means we are currently unable to reach out. Could you please send us your credentials so we can determine what went wrong? Thank you.

Team Americans Overseas

__________________________

Dear Emely,
We are very sorry to hear you are not satisfied with our service. We will take this up internally and get in touch to hear what went wrong.

Thank you for your honest feedback.

Kind regards,
Team Americans Overseas

Rated 5 out of 5 stars

Great service

Very fast response and helpful referral

November 17, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Davide,

Thank you so much for your kind review!
We’re really glad to hear that our team was able to respond quickly and provide a helpful referral. If you ever need anything else, we’re always here to help!
Andreas
AOS Team

Rated 5 out of 5 stars

Very responsive and knowledgeable

Very responsive and knowledgeable
Scheduling the meeting was quick and easy, and the response time was excellent. The representative was highly knowledgeable and addressed all my questions clearly. Pricing is fair and transparent, all in. Overall, the initial consultation and quoting were a smooth and professional experience.

November 12, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Diane,

Thank you so much for taking the time to share your experience with us! We’re delighted to hear that scheduling your meeting was quick and easy, and that our team was able to respond promptly and clearly to all your questions.

It’s great to know you found our pricing fair and transparent, and that the initial consultation and quote process felt smooth and professional. That’s exactly the experience we aim to deliver.

If you need any further support moving forward, we’re always here to help. Thank you again for your trust!

Andreas
AOS Team

Rated 5 out of 5 stars

Everyone at Americans Overseas that I…

Everyone at Americans Overseas that I spoke with we’re incredibly helpful and informative. Even at a very busy time of the year, my FBAR amnesty forms were taken care of in a few weeks.

November 7, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Mr. Meyer,
Thank you very much for your positive feedback. We truly value maintaining personal contact with our clients, alongside our commitment to working professionally and efficiently.
Andreas
AOS Team

Rated 5 out of 5 stars

Very informative

Very informative, conversation on the phone with Yvette was very patient and helpful. She gave me info and options that I can choose according to my situation.

November 6, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Carin,
Thank you for your lovely feedback! We’re glad Yvette could provide helpful and patient support tailored to your needs. I will make sure to share your kind words with her!
Andreas
Team AOS

Rated 5 out of 5 stars

Christie had deep knowledge

Christie had deep knowledge, genuine concern for us, and a friendly manner.

November 6, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear John,
Thank you for your kind words! We’re pleased to hear that Christie’s knowledge, care, and friendly approach made a difference for you.
Andreas
AOS Team

Rated 5 out of 5 stars

Very helpful

very informative and competent

November 4, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Gregory,
thank you for your feedback! We’re delighted to hear that you appreciated our professional advice and personal approach. Providing a supportive, one-to-one service is always our goal.
Andreas
AOS Team

Rated 5 out of 5 stars

The pros!

Very professional and a good expertise on US taxes. The follow up is very good and their team always available for questions/concerns.

October 16, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Benjamin,
Thank you for your positive feedback. Providing excellent customer service is one of our top priorities, and we are always committed to being personally available to our clients.
We truly appreciate your support and look forward to continuing to serve you.

Rated 5 out of 5 stars

Great help with US tax returns

Very responsive, customer oriented and friendly staff!

October 17, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Thank you for your kind words!
We’re glad to hear you appreciated our responsive and friendly service.

Rated 5 out of 5 stars

I’m nicely surprised to have All the…

I’m nicely surprised to have All the informations I wanted for my résignation of my american nationalité and for free
I have spent too much money via a lawyer with my american déclaration to IRS
Thank you Romy Linder!

October 17, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Thank you for your nice feedback!
We’re glad to hear that Romy was able to provide you with the information you needed and that you had a positive experience with us.
Andreas
AOS Team

Rated 5 out of 5 stars

They were very helpful

They were very helpful, understood issues and were supportive. I have chosen to use them again this year and plan on doing it again.

Complicated things become easy and they support you to get past the complications.

October 14, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Susan,
Thank you very much for your kind words! We’re delighted to hear that you felt supported and that we could make things easier for you. We truly appreciate your trust and look forward to assisting you again this year!
Andreas
AOS Team

Rated 5 out of 5 stars

Every step of the way

Every step of the way through the difficult process I could talk to a helpful person on the phone. The service they provided was excellent.

October 16, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Coby,
Thank you so much for your kind words! We’re very happy to hear that you had a good experience. It means a lot to us to not only provide professional service, but also to stay personally connected with our clients.
Andreas
AOS Team

Rated 5 out of 5 stars

Professional and frriendly guidance

Professional and friendly guidance. Can only recommend to other US/dual citizens living in the EU

October 3, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Noah,
Thank you very much for your positive feedback. We are always committed to providing professional advice and delivering excellent customer service.

Rated 5 out of 5 stars

Personal & prompt service

Americans Overseas are always there to help you with professional, quick and complete answers. they also understand most Americans overseas postpone their declaration, and they gently nudge you in the good direction ;-).

October 7, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Thank you so much for your kind words!
We truly appreciate you taking the time to share your experience. Our goal is to make the process as smooth and stress-free as possible for Americans living abroad — and we’re glad to hear that our guidance and gentle reminders helped you move in the right direction.

Have a great day,

Team Americans Overseas

Rated 5 out of 5 stars

Excellent customer service

Swift responses to my queries. Always patient

October 5, 2025
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Dear Mary,
Thank you for your kind feedback!
We’re happy to hear you appreciated our quick and patient support — the [Your Company Name] team is always glad to assist you.
Andreas
AOS Team

Rated 3 out of 5 stars

I didn't have a good experience trying to be a new customer

I spoke with Anouk, who cleared up some miscommunication that occurred during my original intake with another person at the company. They reached out to better understand what occurred during my original intake call.

We discussed the quote, fees, and the down payment that I could not find on the website, and was only told to during the intake call. They told me that they will speak to the company about this because I felt like these were “hidden” fees sprung upon me that I would have liked to know about upfront. The fees are 35 euros if IRS contacts due to a tax issue, etc, then you do have to pay for them to read a document, email, etc. The down payment is 150 euros.

I also expressed that I found them to use a sales scare tactic, which I was not happy with, where they talked highly of themselves and spoke about other tax companies. I did not like hearing this and being told that if I cared about my taxes being done right, I should come to them as they are competent and reliable, both of which I find as a prerequisite in this profession, handling government documents and private customer information.

I have updated my review based on the care that Anouk had with me, but I would like others to know about the down payment and fees that I was only told about during the intake.

October 1, 2025
Unprompted review
Americans & Expats Overseas logo

Reply from Americans & Expats Overseas

Thank you for your feedback and for sharing your experience.

We’re very sorry to hear that your interaction with us didn’t meet your expectations and that communication around pricing and the consultation process was confusing and unfortunate.
We will contact you personally to discuss what happened.

Team Americans Overseas

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