Amerikaanse Groothandel Reviews 113

I needed chocolate chips and Hersheys kisses for my family Christmas cookies. So happy to find these special American products online in the Netherlands. I ordered both and got a confirmation. But when the box arrived only chips! No kisses. I wrote urgently to the company and got no personal reply. I went online and saw kisses not available. There is NO phone number to call. I got an automated message that I would get a refund and it came a few days later. But no personal contact. I was happy to have the chips but this caused me alot of stress and had to disappoint my family with no peanut butter kisses.

Very clear website, excellent service. I made a mistake with the delivery address, accidentally combined a UK and NL address. They noticed this abnormality and emailed me, asking for clarification before they send my order. Very happy with the delivery and most importantly, their competitive pricing.

#1-Amerikaanse Groothandel had the food item I was looking for.
#2- They had it at a good price
#3- Service was great, including shipping.
#4- My items were packed well and arrived in perfect order.

Good quality and quick service

My order arrived very quickly after ordering and I was happy with it. Good prices and good dates on the products.

Poor / no communication. I placed my order & received confirmation but my order was not shipped and I received no update information. Only when I queried them for an update did they refund me without explanation, just strange.

Absolutely unacceptable experience. I placed an order and waited over three weeks, and still did not receive the correct items. I own businesses both in London and Romania, and I will be filing complaints on every possible platform.

What I finally received had nothing to do with what I ordered – and definitely not American sweets as advertised. This feels like a scam, and I strongly advise others to stay away from this company. Completely unprofessional and misleading. You’ve lost a serious customer.

Very Quick delivery. Everything went perfect. Thanks.

Order shipped quickly and was exactly as advertised.