Ameritex Houston Movers Reviews 17

Booked my move with Ali, and she made it stress free and easy!

Excellent at responding quickly when you’ve landed on their site and submitted a quote request (I’m talking immediate, like within minutes), BUT apparently Ameritex is more of a lead-generation service. Like Angie's List, Thumbtack or Homee, Ameritex sub-contracts with local movers. I’m not saying this is necessarily bad! Ameritex does a superlative job at coordinating moves, scheduling, keeping you apprised of your movers' ETA and post-move follow-up, etc.

I was also able to reach the person with whom I booked my move (repeatedly) when I’ve called with problems, which was kind of unexpected. But I thought Ameritex employed their movers, which for some reason feels like a different level of accountability and responsibility. The main thing that bugged me was them not telling me that they're a middle-man.

As for the aforementioned problem:

I engaged Ameritex because they told me in an email that I would receive “3 complimentary wardrobe boxes." Turns out those are only offered in the Houston market, NOT in DALLAS (where I am).

It was actually fact that swung my decision pendulum in Ameritex’s favor because I really didn’t want to disassemble and move my commercial rolling rack to accommodate the small amount of clothing I needed to shift between one apartment and the other.

The Movers arrived, a tad early—great thing—and we walked the route between the only place their rig (a pick-up truck with an enclosed trailer (tall enough to walk in/out via ramp) could park, being too tall for garage access.
"Direct Access Garage" is a wonderful thing until you're moving and then it merely contributes to increased time and expense while movers have to use the elevators.

We were ready to go and I asked where the 3 wardrobe boxes were so I could get started on filling them (besides clothing I anticipated putting bedding and pillows in at least one of the boxes). They looked at me dumbfounded, then at each other, then shook their heads and explained, they didn’t have any wardrobe boxes.

Since all of the items intended for those oversized, lovely, sturdy wardrobe boxes were yet to be packed, we rescheduled to the following day.

I was quickly connected when I called Ameritex, and learned from the lovely representative who answered the phone that the “3 complimentary wardrobe boxes” were a feature only offered in Houston, not in Dallas. She transferred me to the person who facilitated my quote and booking, the one to whom I’d said, “do you know what decided it for me? Those three complimentary wardrobe boxes!”, the one who agreed with me about how handy they’d be for linens and pillows.

She looked into it and discovered that unfortunately, logistics had no wardrobe box inventory and it wouldn’t be replenished for several weeks.

I had to run out and buy a “Storage closet” at Target and several other items to transport clothing and linens, (cue the hefty trash bags). The additional work and expense aside, I’m writing this review to warn others who—like me—might be influenced by the promise of 3 complimentary wardrobe boxes. If you’re in the Dallas market, that’s a representation Ameritex can not or will not make good on, so beware!

The fact that Ameritex farms out the actual moving seems relevant, though the crew that arrived on day two not only had their own wardrobe boxes, but also huge horizontal moving boxes into which all manner of things could be stuffed; boxes that remained filled and unloaded at our new place (extreme efficiency).

Truly a professional moving company that made our move more efficient than the guys who came the day before, I learned later that Ameritex wanted to make sure my move would go smoothly after the previous day's debacle and I got a 3-man crew for the price of a 2-men.

I'm not sure what the moral of the story is since Ameritex really stepped up and had I not dug a little deeper I might still be unaware that they were the conductor of a vast orchestra of movers. It only now strikes me that maybe I paid more than I would have with a truly local, owner-operator moving company; but being done and focused on settling in ... it's not worth contemplating.

Ameritex Movers always does an amazing job Moving myself and my family. I refer them to everyone. There are affordable, careful and efficient.

On today I had a move, a 6 min move from one place to another. It started raining really bad in Missouri City and my movers informed me that it was raining heavy and that they were going to stop until the rain calmed down. I said okay but ask if I would still be charged one of the movers told me no. The moving was stopped for about 20mins. Okay they started putting stuff back in the truck once the rain let up. Once we got to my new place my son’s headboard was brought up the stairs by one of the movers. It was cracked through but still intact. I moved the headboard from the wall the mover set it on and this is how it looks now. I was charged for time in which they stopped and also my son’s headboard was broken! I have not went through the other stuff but this is the first thing that stood out. I will be posting more if anything else is damaged!

Move with Ameritex was worth every penny in addition to fantastic customer service. We wouldn't have asked for more professional and courteous moving team. A truly great moving experience. Will be referring them to everyone we know.

They truly defied the saying, " You get what you pay for." We were actually given far more than what we paid for. Sincere thanks to Ameritex Movers.

I had a pleasure working with Ron, Marvin and Fernando. They couldn't have been nicer and took great care of our belongings.

I'll be using them again if a move is in our future.

Thanks!

I highly recommend these guys! Great job!

Luis and Jose were awesome! They showed up on time, made quick work of loading the truck and had us unloaded in a jiffy. Everything made it in one piece and I didn't have to strain my back! I would definitely recommend Ameritex moving Service and will use them again in the future.

Kathi and Michael are awesome! Top notch customer service and care! Highly recommend using this company.

Loved these guys!
They helped me move into my 5th floor walk up apt, after several moving companies turned me down. From beginning to end they were very punctual and well communicative, giving me regular updates throughout the day about their exact arrival time (which was within the window they gave me). They were also very nice and a pleasure to work with throughout the whole process, not to mention quick! Price was the best out of all the companies I spoke to.
I will definitely be calling them again for my next move, and highly recommend them to all my friends and family!
Thank you guys!

Alex and Marvin were prompt,courteous, and absolutely professional. Their work ethic and pace was outstanding!

They took what can be stressful experience, moving, and made it into a positive one. They were extremely efficient at what they do and my husband and I were grateful for their help.

We'd recommend them to anyone looking for a top notch moving company. Worth every penny!

The movers did a great job. They were quick, professional and efficient. They didn't damage any of the furniture. The three gentlemen that came out were fantastic! great attitude. I would use their services again.

Ameritex was great! Everything you want in a moving company. Fast, reliable, professional, and no hidden costs! they were able to help me book the move the day before when another unreliable company bailed on me last minute. Their crew was careful with our furniture and even put together our bed and kitchen table. I definitely recommend Ameritex Houston Movers.

Great experience, not expensive. They were careful with all the fragile staff.

First I would like to start by saying I was kind of hesitant about hiring a moving company because of all the bad experiences I've had. Ali was very informative and made me feel good about their services. They packed and moved me to my third floor

apartment with 3 guys and took apart my beds, placed everything where it needed to go. My husband helped a little to speed up the move.