I purchased a Small Dogtooth Check Yorkshire Tweed Tote. Lovely little bag but it had a tag attached saying it was a Harris Tweed, which is not true because it didn’t have a sewn on badge. I have emai... See more
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See what reviewers are saying
A year ago I ordered the Navy Blue Leather tasseled Backpack for an international trip leaving 1/1/2023. The price was 159 pounds. I attempted to order it 12/23/2022. I was told by email the computers... See more
Extraordinary customer service. I entered my name to be placed on a back ordered bag, and received a personal email the next day regarding wait times and availability. Another email indicated that a d... See more
Overall, I love the bag, but with a bit of tweaking it could have been a 5 star bag. Lovely soft leather, however the leather straps aren't stained on the underside, which would of finished it off bea... See more
Company details
Information provided by various external sources
Discover our classic range of real Italian leather handbags, shoulder bags, tote bags, clutch bags, satchels and backpacks. The classic leather handbag brand.
Contact info
Hopton Manor, DE4 4DF, Hopton, Nr. Wirksworth, United Kingdom
- 01629540353
- info@amilu.co.uk
- amilu.co.uk
3.1
Average
153 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I already have two bags purchased at…
I already have two bags purchased at Hampton Court Flower Show from Amilu last year. Unfortunately I missed the deadline for a 15% discount but am pleased to say that the small makeup bag is a better deal than the discount. Apologies if anyone read my previous review. It has now been amended. Lovely Products. The two bags have been in constant use and the one I am purchasing today will be a great everyday bag for the coming winter months.
August 27, 2018
Unprompted review
Reply from Amilu Handbags
Hi Angela,
Thanks for the great review and glad you are happy with all your bags. We really value all our customers and it is lovely to see them keep coming back to us. We will try and tempt you again sometime! The Amilu Team
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Really happy with my new bag
Really happy with my new bag, recommended by a friend who’d also treated herself! Excellent service and quality is great, I hope I’ll be using it for years?
August 21, 2018
Unprompted review
Reply from Amilu Handbags
Hi Annie,
Lovely to have a new customer, recommended by an existing one. Many thanks for your great comments
I already have two of these satchels…
I already have two of these satchels and find them very elegant and useful to use as an ordinary handbag or as a backpack when travelling. The design is clever because the knot on the top prevents pickpockets reaching inside the bag if the the top is fully zipped up and the end of the zip is hidden under the knot.
The zip at the back of the bag also prevents theft if the bag is worn as a satchel. My name is Mrs. Wakefield not Mr. Wakefield!
August 17, 2018
Unprompted review
Reply from Amilu Handbags
Hi Caroline,
Firstly sorry if you got referred to as Mr Wakefield. We clearly have you down here as Mrs Wakefield.
Glad you love your bag . As you say the design is very clever, and especially the way it can change pretty seamlessly from back pack to regular looking handbag. We are trying to think of another clever design to add to this as they are so popular,so watch this space! Thanks for leaving such a great review. The Amilu Team
Outstanding Customer Service
I happened to see a bag online so discovered Amilu by sheer chance. The extremely helpful, friendly and personal service was exceptional....I felt like I was speaking to a friend! I am now in possession of a beautiful bag (which exceeded my expectations) and will happily recommend this company to anyone. Thank you for making shopping such a pleasure.
August 15, 2018
Unprompted review
Reply from Amilu Handbags
Hi Tricia.
Thanks for leaving such a great review. You're making us blush!! We do try and be as helpful as we can. To be honest if you have had a really great experience we benefit as well, because we have a very happy customer who is more likely to recommend us to her friends. We all appreciate a little TLC! Thanks again The Amilu Team
A very personal approach
A very personal approach, great communications.
August 13, 2018
Unprompted review
Reply from Amilu Handbags
Hi Karen,
Thanks very much for your lovely review. Will let you know when the Denby reversible comes back into stock but do keep an eye on the website. A/W range coming soon and lots of gorgeous new styles, Libba
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Great bag.
Very quick delivery, well packaged. Chalfont Bag great, better than expected.
August 12, 2018
Unprompted review
Reply from Amilu Handbags
Hi Christine,
Thanks for your lovely review. The Chalfont is a really versatile bag. Do keep an eye on the Amilu website and join the mailing list if you want to keep up with our offers. A/W range coming soon and lots of gorgeous new styles, Libba
Navy Portobello
Just taken delivery of navy portobello tote. Fabulous bag roomy, squashy - an every occasion bag. Lovely, lovely lovely. Di Bevan
August 6, 2018
Unprompted review
Reply from Amilu Handbags
Hi Di,
Yes that's a really fab bag. Isnt the leather sooo soft. Hope you love using it. Thanks for the lovely review
Libba
Super speedy delivery and delighted…
Super speedy delivery and delighted with my bags. Beautiful, quality items x
August 2, 2018
Unprompted review
Reply from Amilu Handbags
Hi Alison, Thanks for your lovely review. Do keep an eye on the website. A/W range coming soon and lots of gorgeous new styles, Libba
Perfect everyday bag.
Exceptional service. My black leather hobo slouch bag is very roomy but not too big that it oversizes me. I saw these bags at the Hampton Court Flower show and just had to buy it.
July 17, 2018
Unprompted review
Reply from Amilu Handbags
Hi Tracey, thank you very much! Glad you like your bag! Great to see you at Hampton Court!
Harriet
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Spot on!
Very courteous dealing with a query I had prior to purchase, which was sorted immediately.
Couldn’t fault anything from product to prompt service..my belts arrived so quickly I couldn’t believe it...I think it was the following day and I live in Jersey,
July 16, 2018
Unprompted review
Reply from Amilu Handbags
Thanks Vikki for your very kind review. Enjoy wearing your belts and hope to welcome you back before long
Libba
Beautiful handbags
Beautiful handbags, brilliant customer service. What more can you ask?
July 2, 2018
Unprompted review
Reply from Amilu Handbags
Hi Jean, thanks for your feedback! Hope you enjoy using your bag.
Harriet
easy to use
easy to use, beautiful handbags and can't wait to receive my order!
June 27, 2018
Unprompted review
Reply from Amilu Handbags
Thanks Sarah, Your order is just being packed now and will be out to you later today. It is a fab bag. Hope you love using it.
Libba
Easy & quick to make order
June 25, 2018
Unprompted review
Reply from Amilu Handbags
Thank you Pam for sharing your positive experience.
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Excellent
Excellent product, beautifully packed, arrived in quick time.
June 19, 2018
Unprompted review
Reply from Amilu Handbags
Hi Raynor, thanks for your review and we're glad you like your bag!
Harriet
I just bought my first bag from Amilu
I just bought my first bag from Amilu, having seen them at Chatsworth RHS. The Flagg saddle bag is great, lovely leather, practical and just the right size. Efficient, friendly, personal service, love the handwritten packing note. Can't wait to buy the next one!
June 12, 2018
Unprompted review
Reply from Amilu Handbags
Susan, it's good to hear you're so pleased, thank you for such a lovely review. See you next time!
I have ordered two handbags from the…
I have ordered two handbags from the website as I could not decide on the colour. The handbags arrived quickly and both were beautiful, lovely leather and design. In the end I had to ask my husband to make a choice for me as I loved them both. The return was also handled very efficiently.
Highly recommended. I will be buying from Amilu again and will recommend to all my friends. Well done, Laides! Thank you.
June 9, 2018
Unprompted review
Reply from Amilu Handbags
Thank you so much for your kind review, Alena! So good to hear you loved both so much. We hope you'll enjoy using your new Amilu bag.
Highly recommend great service.
Highly recommend great service.
Will shop here again
June 8, 2018
Unprompted review
Reply from Amilu Handbags
Hi Karen,
Thank you for the lovely review, Keep in touch and look forward to hearing from you again.
Kind regards,
The Amilu Team
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Gorgeous bag
Gorgeous bag, very happy with it! However, dividing centre section inside a bit flimsy. Would prefer it to have been stitched in place. Great service, fast delivery.
June 1, 2018
Unprompted review
Reply from Amilu Handbags
Hi Catherine, Thank you so much for the lovely review. I take your point about the centre section. We used to have them fixed in, but then had a lot of requests to leave them unfixed as customers said they liked to be able to push that section to one side if they are trying to fit something bulkier in. We try to please everyone but it is not always possible! I am like you, so on my bag I just stitched the bottom 2 corners of the centre pocket to the lining and that worked for me. If you have any trouble doing that and are happy to send it back, we can get it done here. Otherwise I hope you love using it.
Libba Jones
Lovely handbag
Lovely handbag! Beautiful leather with well thought out compartments inside. Fast, free delivery. Happy with purchase. Will use again.
May 14, 2018
Unprompted review
Reply from Amilu Handbags
Hi Abby,
Glad you are really happy with your bag and thanks for shopping with us. Hope we can tempt you back again soon!
Kind regards,
Libba Jones
Very helpful service and prompt…
Very helpful service and prompt response to queries,I have bought their bags for many years and find their pricing very competitive.
May 12, 2018
Unprompted review
Reply from Amilu Handbags
Thank you so much for the lovely review. It is reaĺly great to have so many loyal returning customers.
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