AmONE Reviews 3,186

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional patience, helpfulness, and professional demeanor, making the process smooth and comfortable. Many people highlight the excellent customer service, noting that representatives are knowledgeable, clear, and dedicated to finding satisfactory solutions. The overall service is described as efficient and easy, with users appreciating the quick response times and the straightforward user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues with being transferred to debt management companies instead of receiving loan offers, or experiencing unexpected rejections after pre-approval. A few other people also felt that some representatives were pushy or dismissive of their specific financial situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the ease and speed of obtaining loans.... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy to follow... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report quick approvals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

this company being here to help credit consolidation. so many of us need the outside help due to the new administration and layoffs and budget cuts. I greatly need to support an assistance to conso... See more

Company replied

Rated 5 out of 5 stars

Alonso, loan consultant and Megan, quality control agent . They both stayed on the line witm me thru multiple restarts on my application and final paperwork. They both exhibited more patience than I d... See more

Company replied

Rated 5 out of 5 stars

It’s a no brainer using AmOne!!! The choices that were given to from 7 banks and each bank had at least 10 ways to choose how I want my personal loan and the time to pay it off with different options... See more

Company replied

Rated 5 out of 5 stars

My husband and I are wanting to do some home improvements and also purchase a few much needed medical supplies. We were able to borrow the amount we needed at a reasonable interest rate. The applic... See more

Company replied


Company details

  1. #221 of 254 best companies in Non-Bank Financial Service
  2. #174 of 195 best companies in Financial Consultant

About AmONE

Written by the company

AmONE has been America's premier online loan matching company since 1999. We offer a free service designed to make it easier for consumers and small business owners to obtain the best loan results possible.

Our trusted website uses innovative technology to instantly match potential borrowers with the most suitable loan programs and lenders for their current credit and financial situation, out of all the options available in their market area.

In addition, we are committed to providing the highest levels of personalized service found on any financial website. All AmONE clients receive access to their own dedicated Loan Matching Specialist, who will gladly answer any questions and provide unbiased guidance on the options presented.

By providing immediate access to the highest rated loan solutions currently available, millions of people each year are able to receive safe, reliable loan options they can count on, without having to spend hours searching for them on their own.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

*** CONSUMERS BEWARE ***

Am One contacted me by phone and email stating that they had approved offers for me and to contact them before the offers expire. So I contacted them and the CSR tells me they were going to email me with the offers but before he sends the email he wanted to click over and quickly get his manager on the phone to go over my credit report real quick. I agree and wait and then a salesman from Credit Pros is on the phone trying to go over my credit report with me ( how he had authorization to view my credit report is beyond me ) but is just trying to sales pitch me service from Credit Pro's to repair my credit. All I know if that if this is not illegal, it should be, but at a minimum is one of the sneakiest and most unprofessional business practices I have ever seen. Shame on AM ONE for this ! *** CONSUMERS BEWARE ***

October 3, 2025
Unprompted review
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Reply from AmONE

Hi Jesse, we're sorry for any confusion. Please allow us to clarify. AmONE is a financial matching service. We work with many partners (Credit Pros being one of them) who support a variety of financial products. We listened to the recorded conversation you had with your AmONE Specialist on 10/3. He advised you he would be emailing you your options then offered to transfer you to our partner due to your credit score. He explained that improving your score would potentially open up more offers at better rates. Again, we're sorry for any confusion. Please contact us with any other questions or concerns.

Rated 5 out of 5 stars

Ease of application

Ease of application
Timeliness of response
Your sense of urgency

October 1, 2025
AmONE logo

Reply from AmONE

Hi John! Thanks for sharing your feedback! Looks like we checked the boxes on three important things for you - great! We appreciate you trusting AmONE with your financial decisions!

Rated 1 out of 5 stars

Amone could not help me …

I could not help me …

October 1, 2025
Unprompted review
AmONE logo

Reply from AmONE

We're sorry, Trisha, if we were unable to provide the specific help you were looking for. Please consider the alternative options we shared, however. Reach out if you have any questions or concerns. Thanks!

Rated 5 out of 5 stars

Fast

Fast, friendly and easy process, the service was outstanding

September 30, 2025
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Reply from AmONE

So great to hear, Peggy! We really appreciate your kind comments after working with us. Reach out if you ever need us again!

Rated 4 out of 5 stars

Fast an easy

Fast an easy

September 29, 2025
Unprompted review
AmONE logo

Reply from AmONE

Thanks Jeffrey! We're happy you found our service to be both fast and easy. We wish you the best!

Rated 5 out of 5 stars

A Great Company

I had an excellent experience with AmONE today. They were incredibly helpful in securing a personal loan. They took the time to listen to all my concerns and provided clear guidance and recommendations if I did not secure the loan. Because of their help, I was able to secure a loan. I will continue to recommend AmONE to others".

September 27, 2025
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Reply from AmONE

Thank you so much for your sincere comments, Deborah! Your review perfectly summarizes the service we provide our consumers at AmONE. We appreciate you taking the time to share your feedback and are glad we were able to provide you with the financial help you were looking for. Thanks again!

Rated 1 out of 5 stars

29% rating for 9 years is hardly an…

29% rating for 9 years is hardly an good match. 15 years at 7.1 is also ridiculous!

September 28, 2025
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Reply from AmONE

We're sorry, Gigi, if those were the best offers our lending partners were able to provide for you. Please keep in mind that rates and terms are derived by several financial factors, so please consider any alternative options we provided if the loan offers were not acceptable to you. Reach out if we can answer any questions. Thanks!

Rated 5 out of 5 stars

Trucking business

Trucking business is running good 👍🏿

September 26, 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Kwanme, we're assuming we helped you with a loan or other financial assistance to get a trucking business started, but please update your review to let us know. Either way, happy to hear all is going well and thanks for your review!

Rated 5 out of 5 stars

The lady I talked to was named Lynne…

The lady I talked to was named Lynne and was very nice and polite. She answered all my questions and treated me with dignity and respect never made me feel as though she was to busy to fool with me . Woukd recommend her to anyone

September 25, 2025
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Reply from AmONE

Great to hear, Daniel! Thank you for sharing your feedback on your experience, and specifically, on Lynne! We're so happy everything worked out as well as it did. Thanks again!

Rated 1 out of 5 stars

I asked for loan not someone to send me…

I asked for loan not someone to send me to national dept relief. That was not good buisness

September 25, 2025
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Reply from AmONE

Hi Denis, thank you for your review. At AmONE, we match our consumers to their best financial options based on their situation. If a debt relief product is what our system recommended after the high-level review of your current financial situation, that would be the product we would provide for you. Sorry if there was any confusion on this process. If something changes, please feel free to reach out to your AmONE representative. Thanks!

Rated 1 out of 5 stars

You give a link to show offers but the…

You give a link to show offers but the link doesn’t work. It just sends to YET ANOTHER application. Ridiculous and total waste of time.

September 24, 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Jenn, we're sorry for any confusion. The application you completed with AmONE is for the purpose of matching you to your best financial option. When you select a link from one of those options, you must still provide that company information about yourself and your situation in order for them to proceed with their process. Again, we apologize for any inconvenience.

Rated 5 out of 5 stars

It was a super simple process!

It was a simple process and the representative that I spoke with addressed the questions that I had.

September 24, 2025
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Reply from AmONE

Thank you for sharing your experience, Kanisha! We’re glad the process was simple and that our representative was able to address your questions. Have a great day!

Rated 4 out of 5 stars

Helpful service

Helpful service

September 23, 2025
Unprompted review
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Reply from AmONE

Thank you for your feedback, Jeffrey! We’re glad our team was able to provide helpful service. Your review means a lot to us.

Rated 1 out of 5 stars

Couldn't verify me

Couldn't verify me. How stupid.

September 22, 2025
Unprompted review
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Reply from AmONE

Not sure we understand your review, Deborah. Please contact us at 1-800-781-5187 as soon as possible to see how we can help.

Rated 5 out of 5 stars

Trustworthy

Trustworthy

September 19, 2025
Unprompted review
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Reply from AmONE

Thank you for your kind word, Patrick! We’re glad you found us trustworthy. Your feedback means a lot and motivates us to keep providing amazing service!

Rated 5 out of 5 stars

Response time

September 19, 2025
AmONE logo

Reply from AmONE

Thank you for your kind words, Tyrone! We’re glad our team was able to respond quickly and provide a good experience. Your feedback means a lot to us.

Rated 5 out of 5 stars

Quick results

Quick results! Pleased with loan options, AmOne was considerate with following up. Thank you!

September 18, 2025
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Reply from AmONE

Great to hear, Lisa! Thank you so much for your review and we wish you the best moving forward! Thanks for your review and rating!

Rated 5 out of 5 stars

Very fast processing very clear to…great

Very fast processing very clear to understand excellent on detail details and process

September 18, 2025
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Reply from AmONE

Excellent, excellent, excellent, Janet!! We're so happy we could help and are happy to hear all went well! Thanks for sharing!

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