AmONE Reviews 3,186

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 328 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional patience, helpfulness, and professional demeanor, making the process smooth and comfortable. Many people highlight the excellent customer service, noting that representatives are knowledgeable, clear, and dedicated to finding satisfactory solutions. The overall service is described as efficient and easy, with users appreciating the quick response times and the straightforward user experience. However, some customers expressed dissatisfaction with the payment process, mentioning issues with being transferred to debt management companies instead of receiving loan offers, or experiencing unexpected rejections after pre-approval. A few other people also felt that some representatives were pushy or dismissive of their specific financial situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the helpfulness and efficiency of the... See more

Service

People report positive experiences with service, often highlighting the ease and speed of obtaining loans.... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and efficiency of the... See more

User experience

Reviewers mention positive feedback about user experience. Many customers found the process easy to follow... See more

Payment

Customers consistently note ambiguous experiences with payment. Some reviewers report quick approvals and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

this company being here to help credit consolidation. so many of us need the outside help due to the new administration and layoffs and budget cuts. I greatly need to support an assistance to conso... See more

Company replied

Rated 5 out of 5 stars

Alonso, loan consultant and Megan, quality control agent . They both stayed on the line witm me thru multiple restarts on my application and final paperwork. They both exhibited more patience than I d... See more

Company replied

Rated 5 out of 5 stars

It’s a no brainer using AmOne!!! The choices that were given to from 7 banks and each bank had at least 10 ways to choose how I want my personal loan and the time to pay it off with different options... See more

Company replied

Rated 5 out of 5 stars

My husband and I are wanting to do some home improvements and also purchase a few much needed medical supplies. We were able to borrow the amount we needed at a reasonable interest rate. The applic... See more

Company replied


Company details

  1. #221 of 254 best companies in Non-Bank Financial Service
  2. #174 of 195 best companies in Financial Consultant

About AmONE

Written by the company

AmONE has been America's premier online loan matching company since 1999. We offer a free service designed to make it easier for consumers and small business owners to obtain the best loan results possible.

Our trusted website uses innovative technology to instantly match potential borrowers with the most suitable loan programs and lenders for their current credit and financial situation, out of all the options available in their market area.

In addition, we are committed to providing the highest levels of personalized service found on any financial website. All AmONE clients receive access to their own dedicated Loan Matching Specialist, who will gladly answer any questions and provide unbiased guidance on the options presented.

By providing immediate access to the highest rated loan solutions currently available, millions of people each year are able to receive safe, reliable loan options they can count on, without having to spend hours searching for them on their own.

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I DIDNT GET A LOAN!!

November 7, 2025
Unprompted review
AmONE logo

Reply from AmONE

Hi Kirstie, we're sorry, we were unable to locate a file in your name based on the information you provided. Please keep in mind that, at AmONE, we do our best to match consumers to a loan product. Unfortunately, sometimes an individual's personal financial situation limits us from doing so. Please consider the alternative options we provided to you. Reach out if you need any help with them. Thanks!

Rated 5 out of 5 stars

Thank you!

Great custoner service. Easy to apply.

November 5, 2025
AmONE logo

Reply from AmONE

Great, Kim! Thanks for your feedback! Glad all went well!

Rated 1 out of 5 stars

I asked for help with a loan Not debt…

I asked for help with a loan Not debt consolidation. Why redirect?

November 2, 2025
AmONE logo

Reply from AmONE

Hi Delores, we're sorry if we were unable to match you to a lender within our network. Please keep in mind that our goal at AmONE is to match you to the product our system determines to be best for your situation. Although we'd love to provide our consumers the ideal loan provider they are in search of, sometimes an individual's personal financial situation limits us from doing that. In those cases, we offer alternative options that may offer some help. Please contact us if you have any questions or need any additional help.

Rated 5 out of 5 stars

Quick response.

November 1, 2025
AmONE logo

Reply from AmONE

Thanks Cory. We know our consumers' time is valuable especially when searching for financial assistance. Happy we could get you matched and approved so quickly! Reach out if you need anything else.

Rated 5 out of 5 stars

Complete one stop shop.he most complete and professional…

The most complete and professional explanation of terms and conditions for a loan i have ever been in. I felt very comfortable come signing time. Very positive bunch of folks I've been around in a long time.

November 1, 2025
AmONE logo

Reply from AmONE

That's great, Mike! We're so happy you came to AmONE for assistance with your loan search! We're thrilled everything went so well and wish you the very best going forward. Thanks for sharing!

Rated 1 out of 5 stars

It wasn't what we wanted

It wasn't what we wanted

October 29, 2025
AmONE logo

Reply from AmONE

Hi, Josh. We're sorry, we don't understand your comments. We noticed you signed up with the lender we referred you to on 10/29. Please contact us at info@amone.com to let us know how we could have made your experience better.

Rated 5 out of 5 stars

Very easy-to-use.

Very easy-to-use.

October 26, 2025
AmONE logo

Reply from AmONE

Thanks for your review, Chris! We're happy you found our matching service to be so easy to use!

Rated 1 out of 5 stars

Total scam

Total scam. Bait and switch. They won't give you a loan. They will try to talk you into signing up for debt relief or debt consolidation. Of course, they want money from you. Scam

October 25, 2025
Unprompted review
AmONE logo

Reply from AmONE

HI Shawn, we're sorry you weren't happy with your results. Although we would love to match every consumer who comes to us for help with a loan, sometimes their personal financial situation limits us. Please consider the alternative options we provided. We've helped millions along the way with them. Don't hesitate to reach out with any questions.

Rated 5 out of 5 stars

The representative was patient

The representative was patient, helpful and professional

October 23, 2025
AmONE logo

Reply from AmONE

Great to hear, Thomas! We'll be sure to let Meetch know! Glad she found you a match so easily and the approval came through quickly. We appreciate you trusting AmONE with your financial needs!

Rated 5 out of 5 stars

Looking fora loan?

The agent was very knowledgeable and clear about all the details of what his company offered. He very patiently made sure I understood all the details before i signed on the dotted line .He went out of his way to find the solution for getting me a satisfactory outcome for my request, I would not hesitate to refer others for your service.

October 22, 2025
AmONE logo

Reply from AmONE

Thanks for the detailed review, Richad! We see you worked with Sam at AmONE and that he got you matched to a lending partner who approved your loan request! Wishing you the best moving forward!

Rated 4 out of 5 stars

So far so good

So far so good ? Not sure what has transpired so far will see

September 24, 2025
AmONE logo

Reply from AmONE

Thanks, Jack! We see you took action on the partner we referred you to. We wish you the best in your financial future!

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and c

October 20, 2025
AmONE logo

Reply from AmONE

Great! Thank you for your feedback, Andrew! Let us know if you need any additional help with the option provided yesterday.

Rated 5 out of 5 stars

Simple and easy to use

Simple and easy to use

October 19, 2025
AmONE logo

Reply from AmONE

DK, thank you! Happy you found our service easy to use. We've designed it in such a way that our consumers receive the best possible financial solutions in the most efficient manner possible.

Rated 5 out of 5 stars

I appreciate your help

I appreciate this company helping me find a short term loan that help with my financial needs.

October 18, 2025
AmONE logo

Reply from AmONE

Absolutley, Catrena! Please let us know if you need help with any of the loan options we provided. If none meet your needs, be sure to check out the alternative options we shared. Thanks!

Rated 5 out of 5 stars

Try it you might be surprised!

You listed options i did not think i had available. Only one accepted my request - and that saved my day ! I took a chance and it paid off. Thank you.

October 18, 2025
AmONE logo

Reply from AmONE

Great to hear, Margaret! We love success stories! Wishing you the best moving forward! Thanks for sharing!

Rated 5 out of 5 stars

Professionalism and courtesy towards me…

Professionalism and courtesy towards me and my situation. I felt they researched to find the best loan and interest rate for me at this time.

October 18, 2025
AmONE logo

Reply from AmONE

Sounds good, Jancie! Please let us know if you need help with any of the loan options we provided. Be sure to check out the alternative options also if none meet your needs. Thanks for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look