House of Amor  Reviews 

232
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers had a great experience with this company. Customers consistently praise the products, highlighting the impressive quality and durability of both their press-on nails and lashes. Many find the items easy to apply, making beauty routines effortless and convenient. People frequently commend the quick and reliable delivery service, ensuring products arrive promptly. However, some customers noted issues with product durability and adhesion, with nails falling off quickly or paint peeling within days. A few other people felt that lash products did not stick well or stay on for a reasonable duration, with bonds drying up or lashes detaching too soon.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and ease... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of press-on... See more

User experience

Consumers find the user experience to be positive, with many praising the ease and speed of application for... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Staff

People report positive experiences with staff, consistently praising the team as lovely, helpful, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First time using these press on nails and I’m so impressed with them! I ordered “Pink Lemonade” and applied them using the glue the night before my holiday. They lasted 6 days before 1 fell off but I... See more

Company replied

Rated 5 out of 5 stars

I genuinely couldn’t live without House of Amor lashes—they’ve become a staple in my make up routine. The new half lash pre-glued styles are an absolute game changer… a full set in minutes, no s... See more

Company replied

Rated 5 out of 5 stars

House of Amor products are amazing! Been using them about 3 years now. For a full time working Mum I need to be put together when I have 0 time. Lashes take 10minutes to apply, stay on for days, and I... See more

Rated 5 out of 5 stars

Fantastic product! I purchased the ‘lemon sugar’ nails ahead of my holiday to Cyprus. I’ve been so impressed with the durability of them as I’ve been jet skiing, swimming and on quad bikes with these... See more

Company replied


Company details

  1. Beauty Product Supplier

Written by the company

House of Amor is a beauty brand that celebrates inclusivity, authenticity, and self-expression, offering premium-quality lashes and nail products designed to empower and inspire. Specialising in DIY at home beauty treatments.


Contact info

4.0

Great

TrustScore 4 out of 5

232 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 53% of negative reviews

Typically replies within 1 week

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4.0

All reviews

(232)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect nails

I ordered the pearl press on nail set and I am obsessed! I can never find ones that fit my nail size but your sets come with so many options so I was able to fit them perfectly. Not only are they gorg, they are also very strong. Easy to apply and glue is not irritable. Will be ordering more! Such a great alternative to the salon. Saving so much money for the same look.

January 23, 2025
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely review. We're pleased to hear that you’re obsessed with your new nails. Each pack comes with 15 different sizes so we are pleased you found the perfect fit for you. We are introducing lots of new styles soon, so keep an eye out for these!

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Rated 1 out of 5 stars

I didn’t revive my order and I placed…

I didn’t revive my order and I placed next day special guaranteed delivery

December 27, 2024
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Reply from House of Amor

Hi Ruth

Thank you for your feedback, and I’m very sorry to hear about your experience.

I’d like to assure you that we dispatch all orders within the correct timeframe for the delivery service selected at checkout. However, in rare instances, unforeseen delays in transportation can occur, and I sincerely apologise for any inconvenience caused by this.

Please could you contact us directly through our customer service team? For any orders that do not arrive within the timeframe paid for, we promptly issue a refund to ensure the matter is resolved.

We’re here to help and look forward to assisting you further.

Rated 5 out of 5 stars

Starter kit

First time with this product Ordered and delivered before stated time for delivery. Well impressed.

December 27, 2024
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Reply from House of Amor

Thank you so much for taking the time to leave us a review. We’re pleased to hear that your order arrived even earlier than expected!

We hope you love your new lashes, and if you have any questions or need assistance, please don’t hesitate to get in touch.

Rated 5 out of 5 stars

Absolutely love these lashes and now…

Absolutely love these lashes and now are my go to - my favourite are expresso but tried tease and others - they stand laundered at least 3 if not more times - quick to deliver just ordered there new glue dashes to turn any cluster into a pop on , looking forward to these - packaging is cute and customer service is helpful.

December 30, 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your review! We're pleased to hear that our lashes have become your go-to, Espresso and Tease are such great choices! It's great to know you're getting so much wear out of them, and we love that you appreciate our quick delivery and packaging.

We're excited for you to try our new glue strips - they’re such a game-changer! Thank you for being such a loyal customer, and if you ever need assistance or have any questions, our team is always here to help.

Rated 5 out of 5 stars

Amazing !

Amazing !! Super happy with my eye lash extensions so easy to apply, they don’t rip off all my natural lashes and I won’t have to spend a fortune anymore
On eye lash extensions
Thank you

November 23, 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your amazing review. We're pleased to hear how happy you are with your Quicklashes and that you're finding them easy to apply.

Thank you for choosing us. If you ever need any tips or help in the future please don't hesitate to get in touch.

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Rated 1 out of 5 stars

Dont waste your money!!!

Dont waste your money!!! They did not last 24 hours! I just had a baby and I’m used to getting my lashes done and was hoping I could save a bit of money and time - that I no longer have - by purchased this.

Well, they do not last, I tried them and they simply did not stay in place in less than 12 hours and subsequently lost one of the fans.

After going back and forth for over 2 weeks with with or so called customer service, I was told nothing can be done other than a FaceTime to assist with application. I have got the whole set anymore due to them not staying in place for a full day. How am I supposed to have assistance applying them?

Tried to leave a review on their website but they clearly only publish the 5* reviews to fool people into buying it.

November 1, 2024
Unprompted review
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Reply from House of Amor

Thank you for your feedback, and I’m sorry to hear about your experience with our lashes and customer service.

After reviewing the correspondence with our team, I can see that we offered support on multiple occasions, providing personalised advice and guidance to help you achieve the best results. Understanding the challenges you faced, we also offered to send a complimentary pack of lashes so that you could participate in a 121 FaceTime call. This was to guide you through the application process, as we believed this would address the concerns you were having and help you perfect the technique. Regrettably, this offer was declined.

We’re confident in the quality of our lashes and we were certain that with a little support, you would have enjoyed Quick Lashes too.

If you’d like to revisit the option of support or discuss this further, please don’t hesitate to reach out.

Rated 3 out of 5 stars

Good, if you want black.

Quick to deliver, and found them really easy to install by comparison to traditional false lashes.

Sadly the idea that they last 7 days doesn't seem to hold true. After installing 3 seperate times after 48 hours they start to come away. Honestly, this isnt the end of the world, as having them for the weekend is usually enough timeframe wise.

Another tiny gripe is once they're off and cleaned (the cleaner works super well btw), where am I storing them? The boxes they come in are a nightmare to open and usually get damaged in the process.

By biggest issue is actually the lack of short lashes in brown. I'm fairly low maintenance and tend to err on the side of light natural looking make up, and the black against super fair skin and ginger hair is reeeeeeeally jarring. I put a restock notification request in over a month ago for 8-10mm Cappuccino lashes, and they're still out of stock.
So basically the whole kit currently resides in a draw gathering dust because I can't get the colour I actually need.

Like, you're missing a huge chunk of the market, according to a Popsugar article posted yesterday: "Tiktok currently has 89 million brown lashes posts" - So if thats not a sign to "please stock brown" I dont know what is.

November 1, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service and product

Fantastic service and product. They are responsive, informative and friendly. Product is exactly as described and easy to use. I am allergic to normal false lash glue (when done in a salon) so this is a perfect compromise. Will continue buying.

November 9, 2024
Unprompted review
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Reply from House of Amor


Thank you so much for your lovely review. We're pleased to hear that you've had a fantastic experience with both our products and service. It’s great to know that our lashes have provided the perfect solution for you, especially with your allergy concerns.

Thank you for your continued support.

Rated 2 out of 5 stars

Don’t last

I feel that the glue isn’t very strong at all. I ordered the starter kit as I saw many reviews with people saying they stay on for atleast 5 days, however mine only last for one day. By the second day there is some lashes falling off and I just can’t go about my day as easy as you could with lash extensions, I have to fix them in the morning which is a nightmare.
I wouldn’t recommend and I’m sure there is better products out there. I have sent a complaint directly to the team so hopefully I can get my moneyback.

November 3, 2024
Unprompted review
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Reply from House of Amor

Thank you for sharing your feedback; we’re sorry to hear about your experience.

Our Quicklashes are designed to provide lasting wear of up to 7 days with correct application, so it’s disappointing that they didn’t meet your expectations. Achieving the best results often comes down to small application adjustments, and we’d be glad to offer guidance or tips to help maximise your lashes' longevity.

Many customers have found that a few tweaks to their technique make a significant difference, ensuring the lashes stay secure for the full wear period.

If you wish to reach out to our Customer Services Team we can offer you personalised application tips to ensure you are getting the most from your Quicklashes.

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Rated 5 out of 5 stars

Great lashes and customer service!

Love the lashes been using them for a while now. Recently had to contact customer service and my query was dealt with quickly and professionally, great service.

October 10, 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your kind review! 💕 We're so happy to hear you've been loving the lashes for a while now, and it's great to know our customer service team could assist you quickly and professionally. We're always here to make sure you have the best experience. If you ever need anything else, don't hesitate to reach out. Thanks for being such a loyal customer! ✨

Rated 5 out of 5 stars

Best lashes on the market

Amazing quality lashes, they just dont compare to other brands! best on the market by miles off

September 27, 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely feedback! 🌟 We're thrilled to hear that you love the quality of our lashes and that they stand out for you! If you ever need anything or have any questions, we're always here to help.

Rated 2 out of 5 stars

I always use these lashes and can’t…

I always use these lashes and can’t fault them, they definitely stay on for around 5 days for me and are easy to apply and look so nice! My latest order tho I haven’t even received. I brought on the 20th (morning of Friday) and paid for express delivery so they would come Saturday or Monday latest as I really needed them asap. The tracking hasn’t updated in days and I’ve been trying to chase customer service for a number of days now via email and it still hasn’t been solved. I would have expected them to have been re sent out by now with express delivery like I originally paid for. The customer service definitely needs re looking at immediately! Really upset it’s now Tuesday and this hasn’t been solved yet and I’m still awaiting a response. Looks like I’ll have to order from somewhere else.

September 24, 2024
Unprompted review
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Reply from House of Amor

Thank you for your feedback, and we’re so sorry to hear about your recent experience.

I wanted to assure you that our customer service team responded to your initial message on the same day it was received. We dispatched your order within the correct timeframe, but unfortunately, it was delayed in transit, which is beyond our control. As soon as we were made aware of the issue, we worked promptly with our courier to locate your parcel, which has now been successfully delivered.

As a gesture of goodwill, we fully refunded your shipping cost and provided you with a unique discount code for your next order. We are a small business with a dedicated team, and we take great pride in handling every customer query as promptly and efficiently as possible. While delays in transit are rare, we did everything we could to resolve the situation for you quickly.

We apologise that you felt let down on this occasion and thank you for your understanding. We genuinely value your support and appreciate you as a loyal customer.

Rated 1 out of 5 stars

I found the product name very…

I found the product name very misleading…said classique but apparently they’re hybrid style. The lengths are too drastically different to taper and way too false looking for me. I contacted customer service to explain and asked if I could return or exchange and they said no but gave me a measly 10% off code for another purchase?!! Which I won’t be using unfortunately. They are far cheaper and better options out there and they’re hardly trying to keep new customers. Other companies like il manage (makeup company) would offer you alternatives until you found your right one, then I’d keep coming back but there we go!

September 20, 2024
Unprompted review
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Reply from House of Amor

Thank you for sharing your feedback. I’m sorry to hear that our Classique lashes didn’t meet your expectations. We strive to provide detailed descriptions of each product, but I understand how the style may not have aligned with what you were looking for.

I’d like to note that we did respond to your inquiry, offering advice on different styles that may be more suitable for you. As a small business, it's not feasible for us to supply multiple styles for customers to try and find their ideal match, but we always aim to help guide our customers to the best choice based on their preferences.

Our return policy is in place for hygiene reasons, but we always try to offer options for our customers. I apologise if the discount code felt inadequate; our intention was to provide a gesture of goodwill for your experience.

We value your input and will take your comments on board as we continuously work to improve. If there’s anything else I can do to assist or if you’d like further recommendations, please don’t hesitate to reach out.

Thank you again for your feedback and for giving us the opportunity to address your concerns.

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Rated 5 out of 5 stars

Love Amor

Amor has such a great range of products, I haven’t been able to try everything I want yet but so far everything I’ve ordered has been amazing and such great quality. Delivery is quick and everything arrives perfectly :)

September 10, 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely review! We're pleased to hear you're enjoying the products you've tried so far. We take great pride in offering high-quality items and ensuring quick, reliable delivery.

We can’t wait for you to try more from our range! If you ever need recommendations, feel free to reach out. 😊

Rated 5 out of 5 stars

Obsessed!

The premapped eyelash extensions are so much easier to use than the clusters. The clusters took me ages but the premapped ones took literally 10 minutes for both eyes start to finish.

1st week they lasted 6 days with none falling out!
2nd week I applied them wrong so I had to redo them after a couple days.
3rd week, I’ve been crying like baby and they’re all still in place going strong.

Very happy and don’t see myself ordering elsewhere.

August 25, 2024
Unprompted review
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Reply from House of Amor

Thank you so much for your lovely review! We're pleased to hear that you're loving the pre-mapped lashes and finding them easy and quick to apply.

It sounds like you're becoming a pro at applying them, and we're glad they're making your lash routine more convenient. If you ever need any tips or have any questions about application, feel free to reach out. We're here to help ensure you continue having a great experience with our products.

Thank you again for your support and for choosing us.

Rated 4 out of 5 stars

I love how they look, 7 days seems a bit of a stretch though…

I love how they look! And very easy to customise a style that will suit you! I love doing an open eye effect and they stay on all day! I haven’t tried them for 7 days but I had them on for a day and a half and they were already coming off slightly, so that’s the only downside! Also it can be difficult to apply them as they get stuck on the tweezers a lot! But they delivered quickly!

August 14, 2024
Unprompted review
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Reply from House of Amor

Thank you for your review! We’re pleased to hear that you love the look of our lashes and appreciate our quick delivery.

Regarding the lashes not lasting as long as you’d like, it might be due to the application process needing a few small adjustments. When applied correctly, many of our customers enjoy their lashes for more than 7 days. A key tip is to ensure that your applicator is thoroughly cleaned between applying each cluster. If there’s any bond left on the applicator, it can cause the lashes to stick and make the application more challenging.

We’d love to assist you further with the application process, as we understand it can take a bit of practice, especially when you're new to QuickLashes. Please feel free to reach out to our customer service team—they’ll be happy to provide you with step-by-step guidance to help you perfect your lash application.

Thank you again for your feedback, and we look forward to helping you achieve the perfect application.

Rated 1 out of 5 stars

Not as good as they used to be

I have used these lashes for a couple of years but now need to find a different brand. They no longer last as long as they used to; the bind is really poor compared to what it used to be like? Perhaps the formula has changed from the original. It’s also hard to get them to stick to the natural lash. Disappointing.

August 13, 2024
Unprompted review
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Reply from House of Amor

Thank you for sharing your experience with our lashes. We’re sorry to hear that they haven’t been performing as well as they used to for you. I want to assure you that we have not made any changes to our lashes or bond formula.

We understand how frustrating this must be, and we would love the opportunity to help resolve these issues to your satisfaction. Please reach out to our customer service team so we can look into your specific concerns and work towards a solution that works for you.

Thank you for being a loyal customer over the years, and we hope to assist you in resolving this.

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Rated 2 out of 5 stars

Nails not worth it

Purchase the quick nails which I loved the design of, however the box says up to 7 day wear with the stickers but the nails didn't even last 2 days. I used the stickers and the glue which I've done on other non branded nails purchased which normally last but not with these quick nails. Which is such a shame. Over the space of one weekend I've had to glue back 4 nails. So I won't be wasting my money to buy them again.
Love their lashes though so will stick to them.

August 12, 2024
Unprompted review
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Reply from House of Amor

Thank you for your feedback and for sharing your experience with our Press on Nails. We’re glad to hear you loved the design, but we’re sorry that the wear time didn’t meet your expectations.

To clarify, the jelly tabs included are designed for shorter wear, typically lasting a couple of days. For a longer-lasting hold, we recommend using the glue, which is intended to extend the wear time to 7-days. This information is outlined on our website.

We appreciate your feedback and we are pleased to hear you love our lashes and will continue to enjoy them. If you ever decide to give our nails another try, we’d love to assist you with your application to ensure you are getting the best possible experience.

Thank you again for being a valued customer.

Rated 5 out of 5 stars

Amor Nails for the win

Amor Nails for the win! I honestly am the most heavy handed person, false nails pop off easily, acrylics crack & gels always chip, but Amor Nails are 100% my new favourite. I bought them about a month ago, and I have used up all the nails in the box, managing to get 2 full sets out of these and they lasted 2 weeks. The application is so easy and the designs are cute. Only issue I had was that the white tip started to was to chip away (I guess from excess use like typing and hand washing) - but overall, I am so so pleased with them.

August 5, 2024
Unprompted review
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Reply from House of Amor

Thank you for your lovely review! We truly appreciate your feedback and are thrilled to hear how well our Quicknails are working for you.

While some general wear and tear can occur, we recommend applying a clear top coat to help the colour last even longer. Thanks again for sharing your experience with us.

Rated 1 out of 5 stars

I'm not a fan sorry 2 say..

I'm not a fan sorry 2 say... the nails r 2 short and not a good fit for me, also in my packet I got 12 little tiny nails, don't no if I got a reject set but certainly not worth £15

July 18, 2024
Unprompted review
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Reply from House of Amor

Thank you for your feedback. I'm sorry to hear that the nails didn't meet your expectations. Please reach out to our customer service team so we can look into this further and help resolve the issue. Your satisfaction is important to us.

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