Amory London Reviews 

1,278
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 361 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional demonstrations and helpfulness, often making the experience pleasant and informative. Many people highlight the products' amazing quality and effectiveness, noting how they transform hair to be smooth, silky, and capable of long-lasting curls. The overall service is often described as outstanding, with consumers appreciating the personalized approach and quick, efficient support. However, some customers also noted concerns about sales tactics and information provided during demonstrations. A few people mentioned receiving a product that did not fully meet their expectations based on demonstrations or promises, leading to dissatisfaction. Additionally, some reviewers experienced product quality issues, such as devices overheating, rusting, or not delivering lasting results as expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting many employees as friendly,... See more

Product

Users describe positive interactions with the product, with many reviewers praising its quality and... See more

Quality

Reviewers mention positive feedback about quality, with many praising the product quality as one of the best... See more

Service

People report positive experiences with service, often highlighting the helpfulness and professionalism of... See more

User experience

Reviewers highlight positive aspects of user experience, with many customers praising the fantastic and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lovely Elizabet at Livingston shopping centre gave a wonderful demonstration on my daughters hair today. She taught my daughter how to make perfect waves with the straighteners and then taught me... See more

Rated 5 out of 5 stars

Lovely customer service from Jasmine & her colleague in Lakeside. Though didn't buy the straighteners that were demonstrated so convincingly - will consider buying in near future as a gift. Did purc... See more

Rated 5 out of 5 stars

We brought straightners from a show just under a year ago have been turning off so rang Amory customer service spoke to a guy called Ben was so lovely told me to send over a photo of the cord cut and... See more

Company replied

Rated 5 out of 5 stars

Miri thank you so much for fully explaining and demonstrating Amory London! The products are amazing, offering a full range of hair styling items, my hair looked so silky and smooth rather than its... See more


Company details

  1. Hair Product Store
  2. Beauty Product Supplier
  3. Beauty Products Wholesaler
  4. Cosmetic Products Manufacturer
  5. Health and Beauty Shop

Written by the company

Amory London was created as a result of the lack of individual attention to their clients. While working in salons, our founders had the opportunity to work with people of all walks of life, and through detailed conversation, they would learn about their customers' needs. But one thing they all had in common was the lack of individuality in their styling tools. Our founders felt that there were so many stylists, who actually are able to create different looks depending on what their client's hair feels like and what their style goals are. But unfortunately, there weren't enough styling tools to match each client's individual needs. Once they established Amory London, they now have the chance to interact with stylists around the world and bring them the best styling tools that are available on the market. This is how Amory London was born. A company that promotes combination of modern technology and renowned beauty brands to create stylish styling tools.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(1,278)

333 reviews in the last 12 months

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Rated 4 out of 5 stars

Honey is the best

Hallo, I would like to thank Honey for her kindness and great attitude. I will definitely consider buying Amory London as a gift to my daughter! Nice day!

May 31, 2026
Unprompted review
Rated 1 out of 5 stars

"A disreputable company."

I bought a hair straightener on March 29, 2026, in Bologna, and after only a few days it stopped working.
I opened a warranty claim and was told to wait. I sent a video showing that the straightener would no longer turn on, and then I was instructed to cut the power cord, which I refused to do.
I have now followed up once again requesting a free replacement of the hair straightener under warranty, as this is my legal right.

March 29, 2026
Unprompted review
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Rated 5 out of 5 stars

Ash was brilliant

Ash was brilliant ! I was out in bluewater and i was stopped by ash to model for the hair products and tools and oh mg god i was soooo impressed and definitely did not leave empty handed :)

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience

The experience was great specially with the sales woman Arezou. Great product, fell in love with both the product and Arezou (not in a romantic way, gotta make it clear😂). She clearly demonstrated how the product works , all the benefits, helped with the payment process, very confident and very helpful. Overall, had a great experience

May 21, 2026
Unprompted review
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Rated 2 out of 5 stars

Very pushy to buy


Yesterday 19/05/2026 I was approached in lakeside by a very friendly staff member
Who offered to do my hair for free
Unfortunately half way through stopped and urged me to buy the product now several times I asked prices and was being pushed to pay by either klarna or clearpay now I don’t use any of these then was rather pushed to buy the product outright
Now I told them several times it wasn’t in my price range and that I didn’t want to buy but was made to buy
Then the person decided to finish curling my hair then again pushed me to buy a comb and hair brush
I’m not happy with the how pushy the sales person was
I’m spent £209 that I didn’t want to pay and wasn’t left with much choice in the matter
Yes the staff was very friendly at first but then was very pushy with me to buy
Unfortunately they don’t understand the word no and make you feel terrible for not wanting to buy

May 19, 2026
Unprompted review
Rated 1 out of 5 stars

I bought it and it’s honestly nothing…

I bought it and it’s honestly nothing like how they advertise it. After a while, it severely damages your hair, making it weak, brittle, and causing breakage. You eventually end up having to either get a keratin treatment or cut your hair short. I definitely do not recommend it.

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

If I could leave 0 stars I would

I was approached while walking through Cardiff St David’s centre (16/05/26).
I felt pressured into a demonstration when I was simply minding my own business. During the demonstration the saleswoman was very rough with my hair, backcombed it aggressively and ripped the comb through it twice. No heat protection was used despite the website stating it should be.
I take a lot of care of my hair, so this left me upset and uncomfortable. Afterwards my hair felt static, tangled and difficult to run my hands through.

Edit: I’ve also been asked to provide personal details to keep this review live, which I’m uncomfortable doing. My experience still stands and I personally would not return after how I was treated.

May 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Review

Hello,
On April 3, my friends and I were shopping at the Palladium shopping center in Prague.
There, one of your employees approached us.
His name is Yasan.
He demonstrated your hair care products to each of us.
We are four women with different hair types.
Mr. Yasan showed and explained to each of us what we could do with our hair.
We’ve given you the best recommendations to all our friends.
Keep up the great work at your company!
And may you have as many active and skilled employees with a sense of beauty as Mr. Yasan.

THANK YOU
Marie, Renata, Alena, Naďa.

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Myself and my daughter attended a…

Myself and my daughter attended a gluten free show at NEC Birmingham. Your lovely Sofiaa was amazing she did my daughters hair. Explained the product and also tips with styling her hair. She wasn't pushie or your typical sales person. Just genuinely loved the product she was selling and my daughter came away with a lovely soho pink straighteners and beautiful hair styled by Sofiaa. My daughter was over the moon and her bouncy curls lasted over weekend!! Thank you so much Sofiaa 💓 and Amory London.

May 9, 2026
Unprompted review
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Rated 5 out of 5 stars

ash was lovely he was so kind told us…

ash was lovely he was so kind told us all about the curler and was lovely all around he made me feel comfortable and beautiful at the end he very kindly showed us how the tool worked and make our time with him feel worth it he needs a raise😍

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Me & my sister were helped by a man…

Me & my sister were helped by a man called Ashish , who works in the Bluewater branch , he was absolutely fantastic & incredibly knowledgeable, we cant thank him enough for all the help & confidence boost he gave , honestly Ashish is a HUGE credit to the company and I hope he gets recognised for his amazing work & patience, will highly recommend this company to family and friends, once again Thank Ashish you were amazing 😊 from Jade & Faye.

May 7, 2026
Unprompted review

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