Amour Scents Reviews 2,187

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 448 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of fragrances, noting the excellent quality and affordable prices. Many people appreciate the value for money, especially with bundles and multi-buy offers, making luxury scents accessible. The delivery service is consistently highlighted as fast, quick, and well-packaged, ensuring products arrive promptly and securely. Reviewers are particularly impressed with the accuracy and longevity of the scents, often finding them comparable to or even better than original designer versions. However, some customers also noted issues with certain fragrances not lasting long or having an unpleasant chemical smell, differing significantly from the originals they were meant to replicate. A few other people also felt that the actual product quality, particularly for oils, was inferior to samples, and experienced problems with damaged packaging or allergic reactions. There were also isolated complaints about incorrect deliveries and unresponsive customer service regarding returns.

What people talk about most

Product

Consumers generally express satisfaction with the product, particularly praising the exquisite and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the amazing scents and their... See more

Price

Users describe positive interactions with price, with many reviewers appreciating the affordable and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Value for money

Reviewers express satisfaction with the value for money, often highlighting affordable prices and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good selection of fragrances, fair prices and fast delivery. I've only tried one scent & I bought the oil to go with it - I get complimented on it more than any other fragrance I wear, though it's qu... See more

Rated 4 out of 5 stars

I would say their price range is very reasonable and very affordable. The bundles they do does make you want to spend a lot of money due to their cheap prices. The quality of the fragrance is good to... See more

Rated 5 out of 5 stars

I've tried lots of other smell alike scent companies but Amour Scents is definitely the best bar none. The quality of the ingredients and the accuracy of scent profile is excellent. The multi buy offe... See more

Rated 5 out of 5 stars

I can’t comment if this dupe smells like Ombré Nomade (never having smelled the original) but it is a lovely scent which really lasts - it feels like a real treat at a very affordable price. Will cer... See more


Company details

  1. Perfume Store

Information provided by various external sources

Amour Scents, Previously known as Allure Scents, established in 2020 is a registered UK company based in London that specialises in the world of fine fragrances and exotic scented related products. We stock and provide luxurious, long lasting, premium quality fragrances. We at Amour Scents are very passionate about fine fragrances; we take extraordinary care and attention to ensure that all our products meet our high standards of completion.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 52% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Good scents and customer service

I recently purchased a 3 x 100ml bundle (Order #94706) from Amour Scents and had a really positive experience.
I initially had an issue with the Santal 33 bottle from my order, but when I reached out to the support team to see if I could exchange it, they happily agreed to do so without any fuss. Their customer service was helpful and flexible, which I really appreciated.
As for the other scents in the bundle, 'Ombre Shadow' and 'Million' are both good quality and I'm happy with them. It’s great to find a company that backs up their products with such helpful service. I’ll definitely be ordering again!

February 13, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

Quick delivery.

February 8, 2026
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Advertisement
Rated 1 out of 5 stars

Received the 5x bundle, absolute junk.

Received the 5x bundle. None of them smell anything near not 1% close to original fragrances. The Baccarat Rouge 540 dupe smells like pest spray. Avoid if you like and use original fragrances like i do.

February 27, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Oh no! We’re genuinely sorry to hear that our scent didn’t hit the right note for you. We totally understand that fragrance is a very personal adventure.

We’d love to help make this right, whether that’s a replacement, a different scent, or a full refund. Let us know what works best for you, and we’ll sort it out faster.

Rated 1 out of 5 stars

WORD OF WARNING DO NOT BUY FROM THESE

I ordered beginning of Feb and order took around 7/8 days to arrive but it arrived and I was pleased. So ordered again Valentine’s Day, order come much quicker but was just left in plain sight of the road baring in mind there was people indoors. I sent amour proof of the parcel just being left and explaining that I actually have a designated safe space and a designated neighbour for items to be left with IF NO ONE IS IN!!

Sent all the screenshots of the delivery photos, the app showing I’ve had designated safe spaces. It’s took amour almost a week to even get back to me, telling me it would have to be investigated and I would be waiting around a month because the parcel went missing. I explained while I fully appreciated they want to investigate it to wait a month is an unfair amount of time considering i paid £70 and my contact is with them the seller not the delivery company. Since then all emails have been ignored. I’ve had no order and no refund. I’ve reported them to trending standards and I’ve started a charge back with my bank as it’s absolutely disgusting customer services to just ignore. I have all the screenshots of emails and contact I’ve made so my bank are now investigating it as fraudulent. The reviews for this place on redit are spot on just wish I’d seen them first.

Edited from your reply… I’ve sent you proof this parcel was just left on show and not to anyone. Also shown you proof where I have a safe place set up with Royal Mail for delivery which didn’t happen. Had to do a charge back because you are refusing to refund or resend

February 16, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Hi

We’ve checked the tracking, and according to the courier, your order was delivered successfully.

Now, we get that “delivered” doesn’t always mean in your hands, so before we start chasing ghosts, could you please:

Double check with anyone at your address who might’ve accepted it.

Have a look around your property (safe places, neighbours, reception, etc.).

Rated 1 out of 5 stars

Shocking scammers

Shocking scammers I can’t return the sent that came with the defuser that I I got from them as was working for 3weeks before stopped working so how can I send that back and what company takes 10%off when the have sent you goods that brake then the stop selling as fro the other oils thay have been in my house not sealed for over two months you want to have them back to send back out very unhygienic and what take another 10% off me joke of a company

February 20, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Hi there,

Thanks for getting in touch!

We completely understand the temptation to keep the bits you love while still hoping for a full refund if that were possible, we’d all be living in a world of free shopping and very empty warehouses.

Sadly, our refund system isn’t quite that generous. To receive a full refund, all items need to come back to us. If you’d like to keep some pieces, we can absolutely arrange a partial refund for the ones you return.

Let us know what works best for you, and we’ll take it from there!

Rated 5 out of 5 stars

Iv bought 3 bottles so far and I love…

Iv bought 3 bottles so far and I love them, il be buying more for sure

February 3, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Advertisement
Rated 1 out of 5 stars

No parcel no refund as post office said it was delivered never again

Been ordering for a while until my parcel got missing .. never got a return or replacement parcel .. will never order again

In reply to your reply
You are adamant that post office have delivered because they've ticked the box delivered but the postman was not even at the door ... (Got CCTV) You are full of poo
Keep the money and p off

December 22, 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Oh no! We’re genuinely sorry to hear that our scent didn’t hit the right note for you. We totally understand that fragrance is a very personal adventure.

We’d love to help make this right, whether that’s a replacement, a different scent, or a full refund. Let us know what works best for you, and we’ll sort it out faster.

Rated 5 out of 5 stars

Excellent stays on all day great value…

Excellent stays on all day great value for money.

January 25, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 3 out of 5 stars

I ordered 5 diff aftershave 4 100% ok…

I ordered 5 diff aftershave 4 100% ok the 5 was a wast of money gypsy water spray on can’t smell it in 5 minutes email them no response email them again was told to send back at my cost and they sent a different one out but wanted me to pay posting to do so so end up paying posting 3 times for a dodge aftershave what in my opinion they should cover as was faulty told them this in the reply to the email and never heard from them

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Still waiting for my order to arrive

Still waiting for my order to arrive, tried to contact them but they’ve said that they have nothing else to say so not sure what else to do at this point. Just paid for something that I’ve not received now

January 23, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Hi

We’ve checked the tracking, and according to the courier, your order was delivered successfully.

Now, we get that “delivered” doesn’t always mean in your hands, so before we start chasing ghosts, could you please:

Double check with anyone at your address who might’ve accepted it.

Have a look around your property (safe places, neighbours, reception, etc.).

Advertisement
Rated 5 out of 5 stars

Excellent Copy

Superfast delivery and scent very, very close to the original Chanel.
Very pleased with purchase and will definitely buy again.😁

January 9, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

The scent smells 99% of the overpriced…

The scent smells 99% of the overpriced designer scent. And it lasts just as long.
This is the 2nd time I've bought from Amour Scents, and I am sure I will return.

December 11, 2025
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

What a great company & products I…

What a great company & products I brought Wild One! I was a bit dubious at first at being cheap but I'm very pleased great smell and lasts just like another expensive one and will be back for more!
Mel Tongham

December 19, 2025
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 1 out of 5 stars

Don’t bother!

Don’t bother!
The worst mistake I’ve ever made. Bought three bottles on offer of perfumes I already have the original of and they smell nothing alike. If you want to smell cheap and nasty like you’ve been out for the night and rolled around in the gents toilets then this is the place to go. Otherwise avoid at own cost. They allow you to return at your own time and expense needless to say I’ve put them where they belong in the bin. AVOID THIS COMPANY

January 6, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I tried one perfume

I tried one perfume, amazing smell. Now I ordered 3 more and keep receiving compliments at work. Will definitely buy again same one.

January 2, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

Long lasting

I bought the smells like Tom Ford portofino neroli as I've had the original and loved the smell but was very disappointed with how long it lasted.
I bought the sample bottle and after a 12 hour shift I could still smell it, I will definitely be using Amour Scents in future.

January 2, 2026
Unprompted review
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

Rated 5 out of 5 stars

Excellent product Excellent value great…

Excellent product Excellent value great customer service 👍

December 11, 2025
Amour Scents logo

Reply from Amour Scents

Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts with us.

Stay tuned, new and amazing fragrances are on the way, and we can’t wait to share them with you in the near future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look