Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I woul... See more
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Review summary
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Reviews shaping this summary
reception and therefore hearing much improvred over previous fone.Instructions for setting up not very clear but I managed. delivery reasonably prompt and packaging good. product looks good but tim... See more
In terms of receiving the product, the service ticks all the boxes. Beyond that and to be honest writing a review this early on in the process, is a bit premature, in my opinion. I have already told y... See more
Arrived on time and well packaged. Purchased for a 97 year old relative with hearing and visual impairment. Very please with large buttons and sound levels. Had problems locating some buttons which we... See more
Company details
Written by the company
Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.
AmplifiedTelephones.co.uk
Written by the company
- Free UK Delivery
- You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
- Product Experts Ready to Help You
- Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
- Quality Products at Affordable Prices
- As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
- Dedicated Product Experts
- Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
- Safe Shopping with AmplifiedTelephones.co.uk
- We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.
Free UK Delivery!
We offer FREE UK delivery on ALL orders!
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Contact info
Unit 6, Union Court, Union Road, SW4 6JP, London, United Kingdom
- 020 7501 1101
- helpdesk@amplifiedtelephones.co.uk
- amplifiedtelephones.co.uk
4.3
Excellent
1K reviews
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Speed in which sent great
Speed in which sent great, speed the post delivered it not great but that's in no way the fault of the company,
The phones themselves are great with extra loud button to press so I can hear it as I'm very deaf, large keypad buttons are great too.
June 29, 2026
battery life not good--- volume poor..
June 29, 2026
Amplified alarm clock
Amplified alarm clock. It vibrates and makes a loud noise to wake you up. Easy to set up. Very pleased with it.
June 29, 2026
Good price and quick delivery
Good price and quick delivery. Fairly quick to replace defective unit.
June 29, 2026
Easy to Navigate the internet sight
Easy to Navigate the internet sight, Good delivery. Good quality telephone good service generally. However I really think that the design of the Answering Machine should have been more clear and Easier to use.
June 22, 2026
Arrived on time
Arrived on time, good price with no vat added for listed heath problem,
Good product with volume adjustment works well.
June 12, 2026
Good website and phones well packaged…
Good website and phones well packaged and delivered promptly. My wife and I are in our 80s and my wife finds the larger buttons are a big help. Amplification is more or less as described, but I would agree with a previous reviewer that set up is not easy for someone who is not tech savvy. Very careful attention needs to be paid to the instruction manual. That said, once properly set up, the base phone and three additional handsets are working well.
June 9, 2026
May use AI-assist with repliesRead more
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Poor back up service
The initial discussion was helpful, & delivery was swift. The phone arrived and I had some issues setting it up I contacted you and was given a help number this was closed for 2 weeks. I contacted you again and explained the issue and was assured that I would get an email that day telling me to resolve the issue 8 days on no email! I rang again to finally be told the phone doesn’t actually do what I need it to do do a returns label would be emailed, still no email. Poor customer service.
June 1, 2026
Reply from Amplified Telephones
Dear Helen,
Thank you for taking the time to leave your review.
I am pleased to hear that you found our initial advice helpful and that your order was delivered promptly. However, I am very sorry to read about the difficulties you experienced afterwards.
We take comments regarding our customer service very seriously. Having reviewed our records, we have been unable to locate any previous correspondence relating to the issues you have described, so we would very much like the opportunity to investigate this matter further.
If you would be so kind as to email a brief summary of what happened, along with your order details, to helpdesk@amplifiedtelephones.co.uk, I will personally look into the matter and ensure it is reviewed.
Thank you again for your feedback, and I hope we have the opportunity to resolve this for you very soon.
Kind regards,
Victor
Amplifiedtelephones.co.uk
I have connected my telephones over the…
I have connected my telephones over the years but this has defeated me, the instruction boolet is so long and for me not able to follow. A friend who s a techno has got me connected but we keep losing the loud ring when someone phones.
I am not enjoying them which is a pity as er have many hospital calls due to my failing health.
I might consider buying a different set.
Maria.
June 5, 2026
Reply from Amplified Telephones
Dear Maria,
Thank you very much for taking the time to share your feedback with us.
I am sorry to hear about the frustration you’ve experienced with your new phones. We understand how crucial it is to have a reliable line and a loud ringer.
I have looked into the details of your order, and can confirm you are still within your returns period. We would be glad to arrange a return for a refund, and suggest some alternative phones that you may find more suitable for your needs.
If you would like the details on how to return your item, please email us at helpdesk@amplifiedtelephones.co.uk or call us on 020 7501 1101.
Kind regards,
Tylah
Amplified Telephones team.
Arrived on time
June 5, 2026
Lots of choice
Easy to navigate site and found exactly what I needed for my elderly mother. Speedy delivery. There is plenty of choice also.
June 8, 2026
The phones were not for me but the…
The phones were not for me but the customer service was def a 5
June 2, 2026
Excellent phones prompt delivery and…
Excellent phones prompt delivery and they work well
June 2, 2026
Great phone for my elderly father
Great phone for my elderly father. Brilliant communication from the company. Would absolutely recommend
June 3, 2026
Great Severely low sighted persons phone
My grandmother is severely low sighted and we bought her a new phone. It had huge buttons to call us directly and she found the white with black numbers very easy to see compared to a black phone, where she couldn't see anything. The phone started having problems after 6 months but they did a very easy and quick swap to a brand new one and my gran is happy again. Highly recommend them, thanks so mcuh!
May 28, 2026
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