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Amscot Reviews 17,909

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,693 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and efficient. The service provided is frequently described as exceptional, with many people appreciating the detailed explanations and ease of their overall experience. Reviewers often highlight the outstanding customer service, noting that employees are kind, understanding, and ensure all questions are answered without feeling rushed. However, some customers also noted issues with payment processes, experiencing slow service, being overlooked, or encountering unhelpful staff regarding loan applications and check cashing. There were instances where people felt disorganized and dismissed, with a lack of communication between staff and a perceived disregard for their time.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for being kind, helpful, and... See more

Service

Customers consistently note positive experiences with service, praising the staff for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the professionalism,... See more

User experience

People report positive experiences with user experience, often describing it as easy, comfortable, and... See more

Payment

Clients share ambiguous opinions on payment, with some reviewers finding the process fast and easy to get... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I needed a document notarized and went online and saw Amscot did simple document notarizations for $10. I walked into their Malabar Rd, Palm Bay location and was in and out in five minutes. Al... See more

Company replied

Rated 5 out of 5 stars

I want to express my sincere gratitude to Joshua and Jesse at the Branch #5 Amscot Clearwater location. Today, both of you were truly a blessing. I came in hoping to get a payday loan, and Joshua a... See more

Company replied

Rated 5 out of 5 stars

Unbelievably wonderful from the initial contact via phone around 4-5am. I saw a Amscot ad on the tv and I am currently going through a financial hardship. So being a prayerful person as I have been... See more

Company replied

Rated 5 out of 5 stars

I don't usually leave reviews, but I have to say this place provides A1 service! I love coming to the Ruskin location. Honestly, all of their locations are great, but the Ruskin office is exceptio... See more

Company replied


Company details

  1. #23 of 83 best companies in Loan Agency
  2. #2 of 3 best companies in Check Cashing Service
  3. #20 of 105 best companies in Financial Institution
  4. #3 of 5 best companies in Money Order Service
  5. #4 of 29 best companies in Money Transfer Service
  6. #9 of 18 best companies in Notary Public

About Amscot

Written by the company

Amscot Banner

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Amscot – Making lives better through financial solutions.®

Amscot is Florida’s leading non-bank financial services company, serving local communities with over 225+ branches. Branches are open early-to-late, 7 days a week with many open 24-hours! From Cash Advances, Installment Loans and Check Cashing to Free Money Orders, Bill Pay and Notary services, Amscot offers one-stop convenience at some of the most competitive rates in the financial services industry. Additionally, you can also obtain and load an Amscot Prepaid Mastercard, send faxes, buy stamps and access safe, secure in-branch ATMs for often less than many other places may charge you.

You see at Amscot, we’re more than just a financial services company, we’re The Money Superstore.

Easily Apply for a
Cash Advance* Today!

  • No credit checks**
  • Receive cash on the spot, in minutes
  • Some of the lowest fees in the industry

Get Started Now

Wherever you are, we’re here to help. With over 225+ branch locations, Amscot makes it easy to get the support you need.

Branch Locator
Many Open 24 Hours

Why Choose Amscot?

  • Convenient, affordable & accessible
  • No credit checks
  • Fast approval process
  • Walk out with cash in minutes
  • Many branches open 24 hours and 365 days/year
  • Amscot is licensed by OFR and regulated by state and federal laws

Our Services:

Cash Advance
Installment Cash Advance
Check Cashing
Free Money Orders
Bill Payment
Notary Service
Other Services

*Some restrictions apply. Subject to approval. See your local branch for more information and additional disclosures. Not all customers will qualify for a cash advance or the maximum amount. An Installment cash advance may typically range from $100 to $1,000, compared to a cash advance whose maximum amount is up to $500 under Florida law. Some consumers may only be eligible for $50. Amscot is licensed by the Florida Office of Financial Regulation and registered with FinCEN as a Money Service Business.

**We do not check credit, but we do check your status in the Florida State database for outstanding cash advances and installment cash advances. Non-payment does not affect your credit score, but may impact your ability to obtain future cash advances and/or installment cash advances with us and some other creditors using the Florida State database. We may verify your military status under the Military Lending Act, through third party resources. Amscot is committed to providing fair and equal credit opportunities to all qualified applicants and does not discriminate in any aspect of the credit transaction on the basis of race, color, religion, national origin, sex, marital status, age, receipt of public assistance program, an exercise of rights under the Consumer Credit Protection Act, sexual orientation, disability, or any other basis prohibited by law.


Contact info

4.8

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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Rated 5 out of 5 stars

First Time

Adam was very friendly and informative. It was my first time stepping into an Amscot and he made the process easy.

Thank You 😊

June 11, 2026
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Reply from Amscot

We're happy your first visit was easy! We appreciate you mentioning the friendly and informative service you received. Thank you for being a Amscot Customer!

Rated 5 out of 5 stars

The customer service

The customer service, everything was explained to me . The time was fast and efficient.

June 11, 2026
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Reply from Amscot

We're so glad to hear everything was explained clearly and that our service was fast and efficient! Thank you for your kind words. We appreciate you being an Amscot Customer!

Rated 5 out of 5 stars

Service and staff

Great customer service.

May 30, 2026
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Reply from Amscot

We are so glad you had a great experience! We appreciate your kind words about our team. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

I had a great experience

I had a great experience! Dez very fast, helpful and friendly!

June 8, 2026
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Reply from Amscot

We are so glad you had a great experience! We appreciate your kind words about our team. Thank you for being an Amscot Customer!

Rated 3 out of 5 stars

Quick and easy

The agent was well informed and knowledgeable about the lending process. .

I think the advertising is misleading .. you do not get a choice of way you want to take loan .. or amount you need ..

Although I made enough to pay back because it was my 1st coming I could only get a considerable minimum amount..

Over all it was quick and easy

June 10, 2026
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Reply from Amscot

Thank you for taking the time to share your experience. We're pleased to hear that the agent was knowledgeable but sorry to hear that the process did not go as you expected. We will have this looked into. Please contact us at 800-333-6130 and we will be happy to discuss your concerns. Thank you for being an Amscot customer!

Rated 5 out of 5 stars

First time using Amscot and everything…

First time using Amscot and everything about it was so easy. Autumn, the rep, was very helpful and accommodating. Overall, one of the best lending experiences I've ever had!!

June 7, 2026
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Reply from Amscot

We are so glad to hear your first experience with us was easy and helpful. Thank you for sharing your positive feedback and for being an Amscot customer!

Rated 5 out of 5 stars

I don't usually leave reviews

I don't usually leave reviews, but I have to say this place provides A1 service! I love coming to the Ruskin location. Honestly, all of their locations are great, but the Ruskin office is exceptional.

The customer service from Wanda and Dalasia is outstanding. They work very well as a team and take the time to explain everything in detail. I never felt rushed, and they made sure all of my questions were answered.

Wanda and Dalasia, keep up the amazing work! You both truly represent what excellent customer service should be. Thank you for making every visit such a positive experience.

June 10, 2026
Unprompted review
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Reply from Amscot

We are so happy to hear about your exceptional experience at our Ruskin location! It is wonderful to know that our team provided such outstanding service and made your visits positive. We truly appreciate your kind words. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Great experience

Great experience! Thank you🥳

June 9, 2026
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Reply from Amscot

We're glad you enjoyed your experience. Thank you for your kind words! We appreciate you being an Amscot Customer!

Rated 5 out of 5 stars

The way customer service helped me out…

The way customer service helped me out and treated me. They where very professional.

June 9, 2026
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Reply from Amscot

We are so glad our team provided you with professional and helpful service. Thank you for your kind words! We appreciate you being an Amscot Customer!

Rated 5 out of 5 stars

I have never had to get a pay check…

I have never had to get a pay check advance before so it was a new experience for me. Howard waited on me and he was great !! I am so happy Amscot was there for me in my time of need. Thank you!!

June 8, 2026
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Reply from Amscot

We are so glad we could assist you during a challenging time. We appreciate your kind words about our team and are happy to have provided a positive experience. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Great customer service.

Angelina was awesome and patient as I was trying to get my bank information. Bev also went above and beyond with helping me receive info for the app. They both are so sweet! The Amscot on Collins Rd is the best!

June 8, 2026
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Reply from Amscot

We are so happy to hear about your positive experience! We appreciate you recognizing our team members for their excellent service and patience. We look forward to seeing you again. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars

Venise was so awesome!!

Venise was so awesome!!! A amazing staff member, You guys have in your team. Thank you for having her.

June 9, 2026
Unprompted review
Amscot logo

Reply from Amscot

We're so glad to hear you had such a positive experience with Venise! Your kind words truly mean a lot to us. Thank you for being an Amscot Customer!

Rated 4 out of 5 stars

Once I had all my necessary docs

Once I had all my necessary docs, it was fine, but.it took 3 trips before I was able to conduct business.

June 6, 2026
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Reply from Amscot

We appreciate your feedback and understand your frustration with the multiple trips. We are always working to improve our processes. If you would like to discuss further, please contact us at (800) 333-6130. Thank you for being an Amscot Customer!

Rated 3 out of 5 stars

Unprofessional

The employees were foul mouthed very unprofessional talking about those things in front of customers.

June 7, 2026
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Reply from Amscot

We appreciate you sharing your experience. We are concerned to learn about the unprofessional conduct you witnessed. We are addressing this internally. If you would like to discuss this further, please contact us at (813) 637-6115. Thank you for being an Amscot Customer!

Rated 5 out of 5 stars
Amscot logo

Reply from Amscot

We really appreciate you taking the time to leave us your wonderful review. It means a lot to the whole Amscot team, and we’d love to have you back very soon.

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