Amury Sofas Reviews 70

TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

I ordered a sofa on the 13th March and the invoice said a 2-3 week delivery date, yet as of 6th April I'm still waiting with no update from them. I've tried contacting the company via email, phone and... See more

Rated 1 out of 5 stars

I ordered and paid for a chair on the 14th Feb 2023, I paid and got a confirmation email. I have not received the chair as of yet, so please today's date 23 April 23. BEWARE OF THIS COMPANY THEY SEEM... See more

Rated 5 out of 5 stars

To be honest we were nervous when placing the order, a new company (albeit they have been doing this for years but not online) and our original order emails went into junk mail.....BUT..... absolutely... See more

Company replied

Rated 5 out of 5 stars

I have just received my cream jumbo-cord cushion from Amury Sofas. It is beautiful! High quality, luxury cord fabric with a duck down cushion pad. I am absolutely delighted. Thank you so much.

Company replied

Company details

  1. Sofa Store

About Amury Sofas

Written by the company

Visit Amury Sofas

SAVE MONEY
Pay less for the best sofa brands. We help you save money with our wide selection of stylish and budget friendly sofas. Amury Sofas is an exclusive online sofa discount shop, we retail a wide range of the best sofa brands to make your house feel like home and save hundreds of pounds!

QUALITY & SERVICE
We put quality and customers first, most our sofas come with lifetime warranty, with over 10 years experience, each one is handmade right here in the UK. Our dedicated two-man delivery service comes with room installation completely free & fast.

0% FINANCE
Spread the cost and pay monthly with suitable finance packages from Clearpay & Klarna. Every sofa comes with a 5 year warranty and no hassle returns, speak to our team today to find out more.

Contact info

3.0

Average

TrustScore 3 out of 5

70 reviews

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Rated 1 out of 5 stars

No service at all - Avoid

I ordered a sofa on the 13th March and the invoice said a 2-3 week delivery date, yet as of 6th April I'm still waiting with no update from them. I've tried contacting the company via email, phone and their website, but I've had no response. It feels like a scam where you are lured in with no delivery charge and a quick delivery time. I wish I had avoided them and gone with a reputable company, as now I will have to go down the legal route to get my money back.

March 13, 2023
Rated 1 out of 5 stars

If you paid through clearpay or Klarna…

If you paid through clearpay or Klarna please dispute this with them urgently if you have no received your item or refund from this disgusting company!!
They will chase the merchant for you and get you your money back.

March 25, 2023
Unprompted review
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Rated 1 out of 5 stars

This needs to be passed over to Trading Standards.

Please be aware this is not a legitimate operation. The company was formed in 5 September 2022. You will not get your money back or your furniture. This needs to be passed over to Trading Standards. The registered owner Abid KOYSSIR should be locked up.

January 22, 2023
Unprompted review
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Rated 1 out of 5 stars

Bought a sofa on 17/01/2023

Bought a sofa on 17/01/2023, and after the order confirmation email, we heard nothing. Emailed them and they said that we will have it by mid Feb but nothing arrived, emailed again and we were told that it will be by the end of Feb, still nothing. After that, I sent them 4 emails and heard nothing from them (including the one in which I stated that I want my order cancelled and refunded). Now in the process of getting my money. Awful experience!

March 18, 2023
Unprompted review
Rated 1 out of 5 stars

COMPANY IS SCAMMING PEOPLE!

This ’company’ Is a complete joke and a massive scam! As everyone has confirmed in the comments they rob people and do not deliver items purchased! I ordered a sofa from them around 4 weeks ago, chased and chased my order as it said it would be delivered within 10 days. Heard no response and then yesterday had a email stating that my order is cancelled due to management not looking after their staff and not knowing how to run a business - as if you should be telling customers that. I have no confidence that I’ll be getting my money back but I paid through Clearpay so hopefully they’ll be able to get my refund processed for me. DO NOT USE THIS AWFUL COMPANY

March 18, 2023
Unprompted review
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Rated 1 out of 5 stars

I would give 0 stars if I could!!!

I would give 0 stars if I could. Ordered a sofa through Klarna as I thought they would be a reputable company with Klarna using them. I ordered an armchair beginning of Feb and it hasn’t come!! The company don’t answer live chat, emails or the phone!!! This company it happy to take your money but you will not receive your goods!!

March 16, 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Ordered beginning of Feb, delivery due beginning March ... no updates , no replies to emails or phone calls. . Still no delivery of order !!!!!!

March 12, 2023
Unprompted review
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Rated 1 out of 5 stars

DON'T USE....ROBBERS!

desk DAMAGED cannot get hold of the company via email, phone, website, live chat, answerphone.
I think the company are just taking peoples money and not sending the goods either. DISGUSTING that companies like this are robbing people.

February 28, 2023
Unprompted review
Rated 1 out of 5 stars

Do Not Spend Your Money Here!

Do Not Spend Your Money Here!

I’m not sure if this is an intentional scam, or wether they were genuine at one point and something has gone wrong, but save yourself the hassle and don’t bother. Placed my order, delivery day came and went with no further contact. Two weeks later no reply to emails, online chat or phone calls. Had to claim my money back through a chargeback with the bank, which luckily they paid out!

February 2, 2023
Unprompted review

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