anacondafightwear.co Reviews 

464
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 349 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the excellent quality of products, such as braces, noting they are well made and highly supportive for injuries. Many purchasers find the customer service exceptional, appreciating the promptness, kindness, and helpful advice received throughout the process. However, some people mentioned issues regarding order fulfillment and receiving the incorrect size, such as one reviewer getting an item in the wrong size upon arrival. A few other people also felt that response times could be slow or that delivery tracking information was sometimes absent during the purchase. Conversely, some reviewers reported disappointing experiences with product fit, noting braces were too large or loose where support was needed.

What people talk about most

Product

Consumers find product to be positive, highlighting high quality and immediate relief. Reviewers frequently... See more

Customer service

Customers had positive experiences with customer_service, frequently highlighting prompt, professional, and... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items feel exceptionally well-made and... See more

Order

People report ambiguous experiences with order processing, reflecting a split among consumers. While many... See more

Response time

Customers consistently note positive experiences with response times, highlighting prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Anaconda braces are much better than any local shop ones I have tried as they are more robust and hold the area required better with more thought put into their making. I even bought the knee mass... See more

Rated 5 out of 5 stars

The ankle brace I ordered was too large for my lower foot. The top of my foot had extra stretchy material sticking out all around it and folded onto itself if I tried to put shoes on. In fact, I could... See more

Rated 5 out of 5 stars

I ordered an elbow brace and received an email from Luke - who is apparently the owner- thanking me for my order and offering helpful advice on how to get the most from the product. It has been a grea... See more

Rated 5 out of 5 stars

I have tried many different braces trying to help my knees . Anaconda braces are the best on the market without a doubt . The company as a whole stands behind thier products and the customer service... See more


4.6

Excellent

TrustScore 4.5 out of 5

464 reviews

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No recent history of asking for reviews

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Replied to 96% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(464)

364 reviews in the last 12 months

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Rated 5 out of 5 stars

I completed a questionnaire about the…

I completed a questionnaire about the products, I purchased. Didn’t expect to hear anything back. Surprisingly the help team responded and facilitated an exchange. The exchange was due to sizing issue. I was past my 30 day exchange time. I didn’t request exchange , but help team really took care of the issue.

March 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Helped me save more money than expected

Amazing they helped explain one of their promos. And in the process found that I paid 15 dollars too much and they helped me to apply the proper codes to get the cheapest price possible.

Top notch

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Well the support team is awesome they…

Well the support team is awesome they respond directly, they follow up your package if it is late or any problem, and the product is amazing i had purchased all knee priduct and sincerely they worth every peeny.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Needed to exchange an item for a different size and it was the best customer service I have ever dealt with. Fast communication and made the process simple.

March 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Exceptional Company!

Original order was shipped in a timely manner. Very prompt! Needed to make an exchange on size, my mistake. Customer service was exceptional. This by far, has been one of the very best companies I have ever dealt with, plus the shoulder brace is great quality!

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

A Company You Can Truly Trust

I would like to share my experience with Anaconda. In my opinion, they are a company that truly stands out. Their products are always of excellent quality, and their service is professional, efficient, and reliable.
It is not easy to find companies that maintain such high standards in both their products and their customer service. For that reason, I can honestly say that my experience with Anaconda has always been very positive.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great Knee Braces with Solid Customer Service

I recently bought two knee braces with stabilizers from Anaconda Fightwear and they’ve been great so far. They fit perfectly, stay in place during training, and don’t feel overly tight or restrictive. I also like that I don’t have to constantly adjust them or pull them back up like other knee sleeves I’ve used.

Customer service was also very solid—quick replies to my emails and helpful when I had questions about my order.

Overall, really happy with the purchase. Great support and a comfortable fit for training. 💪

March 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Recently purchased the shoulder brace…

Recently purchased the shoulder brace for bursitis pain. Been wearing it for three days and it’s allowing me to continue with my normal activities. Great product. I highly recommend it to anyone thinking of purchasing one.
Big Dan

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Issue when ordering from the EU.

*Updated Review*

I originally left a negative review after discovering that my order was being shipped from the UK, which resulted in unexpected import duties and taxes when the package arrived. The shipping origin was not immediately clear during the ordering process, and the additional €22 charge was frustrating.

However, after I raised the issue, the company responded quickly and handled the situation very professionally. Their team reached out to me directly, asked for the details of the customs charges, and offered to reimburse the amount with a gift card for a future purchase.

They also mentioned that they are reviewing their checkout process and shipping information to make things clearer for customers in the EU, which is good to see.

While the initial experience wasn’t ideal, the way their customer support team handled the situation was excellent. They were responsive, respectful, and clearly willing to listen to feedback and improve. Because of the way they addressed the issue, I’m happy to update this review and reflect the positive customer service I received.

March 5, 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Michael,

Thank you for your honest feedback, and we’re really sorry for the frustration this caused. We completely understand how disappointing it would be to face unexpected additional charges after placing your order.

A member of our team has already reached out to you by email to collect the details of the customs charges you were asked to pay. Once you’ve shared those with us, we’ll reimburse you with a gift card you may use for your future purchase.

We’re also reviewing this internally to ensure we provide a clearer and more transparent shopping experience moving forward. Feedback like yours is incredibly valuable to our team and helps us improve.

Thanks again for bringing this to our attention, and we hope you have a great day.

Best,
Team Anaconda

Rated 5 out of 5 stars

HIGHLY RECOMMEND!!

This company makes quality gear that athletes need at a very competitive price. Customer service is fantastic. They are quick to respond and are VERY helpful. I HIGHLY recommend this company and their eqipment!

March 2, 2026
Unprompted review
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Rated 5 out of 5 stars

Too good to be true but it’s true!

Friendly and quick responding customer care. I don’t have their braces (and I hope to not have to use one hopefully forever) but I do have their hoodie, grappling shorts and soon their rash guard. All quality products.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

They need to fix their sizing measurements

I posted about having sizing concerns on one of their FB post. One of their team people contacted me via messenger and advised me to order a xxl. Finally got it 3 weeks later. Its WAY too big. So now I gotta pay to return their crap, they advised me to buy. Btw, the material is itchy feeling

February 27, 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Matt,

Thank you for sharing your feedback.

Sorry to hear that the size was too big for you and having discomfort!
Please reach out to us directly at info@anacondafightwear.co with your order details and we will make sure to send you a size exchange or an item swap if you want at no additional cost.

We’d love to make this right!

Team Anaconda

Rated 1 out of 5 stars

Failed delivery

This is one of the worst experiences I had with the delivery of a product.

I made the order on the 4th of February to Belgium, Brussels. I still haven't received the order as my order was stuck in customs, and when I said I am not paying the customs fee, I wasn't told they will pay it for me. The customer service said. I need to pay this by myself, or when the order is shipped back to them, they will refund me minus the shipping cost. That's is totally unfair. I feel really unfairly treated. It's really bad service. I am left with no product and I lost money on the order. Totally disappointed!

February 4, 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Samer,

Thank you for sharing your experience, and we’re truly sorry to hear how frustrating this situation has been for you. We completely understand how disappointing it must feel to wait for your order and then encounter unexpected customs charges.

Customs fees are determined by the destination country and are unfortunately outside of our control, which is why they are typically the responsibility of the recipient. That said, we never want our customers to feel unsupported or left with a negative experience.

To help make things right, our team has reached out to you directly to gather a few information about the customs charges and offered a gift card as compensation for the inconvenience caused by this situation.

We sincerely appreciate your patience and the opportunity to address your concern.

Team Anaconda

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Rated 5 out of 5 stars

Great response to an exchange

I bought an item from this company that was too large and was concerned about an exchange. I sent an email to the company and with a speedy response was instructed how the exchange would work. I was never concerned about my exchange and was grateful for their responses. Thank you for all the help.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The shoulder brace works amazing when…

The shoulder brace works amazing when it’s on. I was having issues with the Velcro when putting it on so I emailed just to ask if they’d had some other complaints. I sent a video and they immediately sent me a replacement brace within 2 days!

February 27, 2026
Unprompted review
Rated 1 out of 5 stars

Stay away from this company. Plenty of others to choose from!

This is one of the most unpleasant experiences I have
ever had. I'm not even certain this company exists my experience was so poor. I never received a receipt. I never had a look at what I purchased. No order number. IMPOSSIBLE to reach anyone in customer service. Could not locate a phone number. Did not respond to my chat. I felt I was tricked into placing an extra order for a shoulder brace by telling me that the brace that I had already placed in my cart had a SPECIAL. I took it - hook line and sinker. A senior moment. Then it appeared I bought two!!!!!!. I tried to cancel one of them and I could not reach anyone. They did however take the money out of my bank account. How shady is that? I never give a one star review. This is my second one tonight --- all based on lousy customer service and/or terrible products.

February 24, 2026
Unprompted review
anacondafightwear.co logo

Reply from anacondafightwear.co

Hi Dianne,

We sincerely apologize for the frustration and inconvenience you’ve experienced. This is not the level of service we aim to provide.

Please rest assured that we are a legitimate company, and we want to resolve this matter immediately. Kindly reached to info@anacondafightwear.co with the full name and email address used for the purchase (and any possible transaction date or amount charged) so we can locate your order and review the duplicate charge concern right away.

If a duplicate order was placed, we will assist you with cancellation or a proper resolution as quickly as possible.
We truly appreciate you bringing this to our attention and look forward to resolving this for you.

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