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Ana Luisa Reviews 

656
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 230 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful designs, elegant finishes, and durable quality of the jewelry items they wear daily. Consumers also appreciate the exceptionally helpful support team, noting that staff members resolve unexpected issues and replacement requests quickly. Many people find the pieces to be timeless staples that complement various outfits seamlessly. However, some reviewers were not happy with unexpected shipping delays or missing items arriving in their packages. A few people mentioned difficulties reaching responsive customer service when trying to fix these delivery errors. Certain buyers also experienced problems with incorrect orders or items arriving much later than expected.

What people talk about most

Product

Users describe positive interactions with product, highlighting stylish everyday pieces and great quality... See more

Quality

Clients share positive opinions on quality, consistently highlighting the durable, long-lasting, and... See more

Customer service

People report positive experiences with customer service, highlighting responsive and helpful teams.... See more

Order

Reviewers highlight ambiguous aspects of order, revealing a wide split in customer experiences. Many... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Their products are absolutely beautiful! I recently ordered one of their bracelets, and I was so impressed with the quality. It’s the perfect everyday piece and layers beautifully with the bracelets... See more

Company replied

Rated 5 out of 5 stars

I’ve absolutely loved this necklace from Ana Luisa! They were so friendly and easy to work with, and the quality has honestly impressed me. It’s the perfect dainty piece that goes with literally every... See more

Company replied

Rated 5 out of 5 stars

I took a much needed trip to NYC and walked into the Anna Luisa store. Everyone in there was so nice and helped me find the perfect earrings. When I got home, I realized one of the pieces had fallen o... See more

Company replied

Rated 5 out of 5 stars

When I posed questions to the team about specific products I was interested purchasing as gifts AL team responded so swiftly I was beyond impressed. Stellar customer service. My niece went bonkers ove... See more


Company details

  1. #97 of 154 best companies in Jewelry Store
  2. #37 of 57 best companies in Jewelry Designer

Written by the company

Ana Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.

2-Year Warranty

Shop with peace of mind.

Shop with peace of mind.
Our 2-Year Warranty ensures your Ana Luisa purchase is fully protected for two years from the original purchase date. Though we extensively test our products, our warranty covers tarnishing, water damage, and breakage.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

656 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(656)

233 reviews in the last 12 months

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Rated 5 out of 5 stars

High value, everyday jewelry

Ana Luisa has excellent value for the look and feel of their jewelry. There is so much versatility in their pieces to elevate daily looks. The customer service is also unmatched! Super responsive and answered all my questions about material and quality.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Cute jewelry designs

Cute jewelry designs! I love the variety of styles and pieces, works perfect for casual occasions to accessorize outfits. The bracelet I have fits perfectly on my wrist, dainty and subtle. Definitely see myself getting another piece

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

super sweet team & amazing pieces <3

I absolutely love my bracelet, and have been wearing it since it arrived haha. My favorite part is the mixed metals element to it, adds so much personality. It's so dainty and the flower & heart charms make it stand out. The clasp seems super durable. Have had so many compliments on it too

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Service

I ordered this bracelet and it showed delivered but I did not have it. The customer service was amazing and they offered me credit or another bracelet! The bracelet itself is lovely! I’m very impressed, in today’s cynical world, that they had faith I was telling the truth and did right by me.

August 19, 2026
Rated 5 out of 5 stars

A must have!

I absolutely love this necklace! It’s the perfect everyday piece and also looks beautiful when dressed up for a more elevated outfit. It’s so versatile and easy to style. Definitely recommend! 🤍

August 9, 2026
Unprompted review
Rated 5 out of 5 stars

Jewelry is great quality

Jewelry is great quality, does not tarnish even after wearing in water. They have tons of stylish everyday pieces for any jewelry lover! Shipping was also pretty quick. Would definitely recommend purchasing from Ana Luisa!

August 11, 2026
Unprompted review
Rated 5 out of 5 stars

Stood by warranty

I have purchased from them before and have been happy. Recently received a necklace that tarnished after 8 months and they were true to their word and replaced it. Excellent customer service.

August 14, 2026
Rated 5 out of 5 stars

Ana Luisa Collection!

Recently, I got the heart charm chain bracelet to add to my collection and I absolutely love it! It arrived in sustainable packaging, and got it in just a few days. It’s beautiful in a stack, on its own, and for every occasion. I wear it all the time, beach, cleaning day, date night! Love all Ana Luisa jewelry pieces and wear them daily!!

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience!

I had a great experience with Ana Luisa! The ring I received is beautiful, well-made, and comfortable enough for everyday wear. I love how versatile and easy it is to style, and the quality feels great.

The communication throughout the experience was also smooth and professional. I really appreciated how responsive and helpful the team was. Overall, a lovely experience and I’d definitely recommend checking out their jewelry!

August 13, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces

Beautiful pieces, absolutely obsessed. I’ve had my bracelet for two weeks and have yet to take it off 😍

July 27, 2026
Unprompted review

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