I am very impressed with Ana Luisa! I had a issue with one of my jewelry pieces, but thanks to their 2-year warranty, the entire resolution process was seamless. Their customer service team responded... See more
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Ana Luisa crafts high-quality, affordable jewelry essentials that stack up to real life. Tarnishproof, water-resistant, hypoallergenic: our pieces are engineered to withstand daily wear and are designed to be the foundation of your daily stack. Like your favorite pair of denim or trusty white tee—Ana Luisa is your jewelry uniform.
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Brooklyn, United States
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Reply from Ana Luisa
I absolutely loved my piece of jewelry from Ana Luisa. It has been such a cute addition to my day to day wear, and my order shipped very quickly😊

Reply from Ana Luisa
I am very impressed with Ana Luisa! I had a issue with one of my jewelry pieces, but thanks to their 2-year warranty, the entire resolution process was seamless. Their customer service team responded quickly, was very helpful, and honored the warranty with zero hassle. It's so refreshing to support a brand that truly stands behind the quality of their products. Highly recommend!

Reply from Ana Luisa
This bracelet is such a gorgeous piece to add to my jewelry collection. It feels like amazing material and has already had some dings here and there (due to my baby getting a hold of it!) with absolutely no tarnish or scratches. This bracelet is so beautiful in color and the little diamonds add such a beautiful touch!

Reply from Ana Luisa
I have been wearing this necklace for a week now, and I keep getting compliments on it! I've also been wearing it in the NYC heat and during workouts, and it hasn't tarnished at all. I know I've only worn it for a short time, but I've had lower-quality jewelry start fading after a single wear. My only note would be that I thought the charm on the necklace was going to be bigger because of the product image, but that could be on me for not reading the dimensions properly. Other than that, I love the necklace, and it is easily a great addition to my jewelry staples! I'm excited to recommend the brand to friends and family moving forward.

Reply from Ana Luisa
Customer service is the best! They get back to you really fast and get the problem figured out.

Reply from Ana Luisa
The quality of these products are amazing. I ran into an issue with one of my AL items and Allen & team helped me solve it in no time! They’re so kind and truly give great customer service. 10/10 experience.

Reply from Ana Luisa
their customer service is great and communication skills is on point! all of their products are so cute and trendy and have not tarnished!

Reply from Ana Luisa
Amazing jewelry! part of my daily stack and hasn’t tarnished what so ever. excited to keep getting more jewelry from them to grow my collection!

Reply from Ana Luisa
Their products are absolutely beautiful! I recently ordered one of their bracelets, and I was so impressed with the quality. It’s the perfect everyday piece and layers beautifully with the bracelets I already wear.
The entire experience was just as great. Ordering was easy, my bracelet arrived without any issues. I highly recommend Ana Luisa if you’re looking for elegant, beautiful jewelry!

Reply from Ana Luisa
Ana Luisa’s pieces are absolutely gorgeous! I have the prettiest necklace from them and since receiving it I refuse to take it off. It is timeless and compliments any and all the outfits I wear it with. Highly recommend the quality is amazing!

Reply from Ana Luisa
I got a necklace and i love it! It doesn’t tarnish and is a great layering piece! Would totally recommend!!

Reply from Ana Luisa
Such an amazing brand!! Quality is unmatched!! If you’re looking for everyday jewelry this is the brand for you!!

Reply from Ana Luisa
I had a defect on the clasp on my earring that unfortunately caused it to fall off my ear and become lost. Thankfully, Cherry on the customer service team was extremely helpful and guided me through the process on what to do.
Cherry was supportive, courteous, and professional. She found the specific email and order number for my purchase months ago, despite the fact that I didn’t know which I had used, and directed me to the warranty claim website. She was committed to helping me and responded to every email I sent in a timely manner with a positive attitude. She has exceeded all expectations and went above and beyond in a friendly and polite manner.
Cherry made this stressful experience for me into a smoother and easier one. She took my concerns seriously and I am very happy with the service I received.

Reply from Ana Luisa
I cancelled my subscription with this company in January. I noticed on my billing statement a charge for July when I haven’t bought an item since January! I went back to February in my bank history and have noticed a charge every month! I WILL be getting a refund for the charges on my card for the last SIX MONTHS when I CANCELLED my subscription SIX months ago!!!!!! Do not sign up with this company !!! DO NOT! Buy items elsewhere!

Reply from Ana Luisa
Ana Luisa customer service is really great and they were very helpful! Great quality bracelet and no problems with my order.

Reply from Ana Luisa
Received my order it was incorrect, contacted Anna Luisa, they answered right away and corrected the problem and had my new product in the mail within two days. I was very happily surprised at how quickly they resolve the issue.

Reply from Ana Luisa
I ordered an earring bundle online because the physical store refused to sell the product, despite being advertised. When I made the purchase, I then received an email that I signed up for a membership trial for $3.95, which was a surprise to me. I did not sign up for a trial. Ana Luisa does not have customer service. They have a chatbot that refuses to refund this fraudulent fee. I've made repeated attempts to have the charge removed. My credit card company is now investigating the fraud.
Buyer beware. This company has poor business ethics.

Reply from Ana Luisa
It’s lovely! It goes perfectly with all of my outfits. I think it is GREAT quality for the price! And love that it’s mixed metal! Definitely feels luxurious.😍

Reply from Ana Luisa
Ana Luisa was great to work with and answered all of my questions to the best of their ability. The ring I ordered fit as expected and was great craftsmanship. Packaging was secure.

Reply from Ana Luisa
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