Accepts payments from non-residents, but makes complaints impossible for them Paid by card (Serbian Raiffeisen, dinar account, non-resident). Wrong item delivered. When I tried to file a compl... See more
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It's a shame to see a platform that was once great turning into such a poor choice. Recently, many of my orders have been canceled without explanation, and one order was lost. After a month, four call... See more
Bad site management. Very bad site management. The page shows a discounted price, but when you click on the item to order it, the discount is gone. You go back and forth and it keeps changing. Delive... See more
Extremely long delivery time. It is much longer than what is promised. Because of that be careful when you have to order from them. Delivery service is very, very long.
Company details
Written by the company
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Contact info
Serbia
- ananas.rs
1.6
Bad
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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People also looked at
2 orders accepted and payed only to be…
2 orders accepted and payed only to be cancelled 2 days after without any explanation. They don't reply on inquiry about cancellation.
On top of everything 2 emails to customer support regards returns have been ignored.
July 18, 2024
Unprompted review
Order was pending for 9 days and then…
Order was pending for 9 days and then canceled because item "isn't available".Day after product is still available to order with higher price.
July 4, 2024
Unprompted review
They can deliver your order for ages
They can deliver your order for ages. And you event cannot cancel it, if you don't want to wait. You cannot change delivery time most often, you have to be at home all the time and wait a call from courier when he is near your house. They can send you wrong item and if you ask how to return it, support will wait for a few days, and then answer "you cannot return it, but we can give you a coupon for the next order", but this coupon doesn't work.
May 9, 2024
Unprompted review
Not able to respect their own rules !!!
They are not respecting their own rules when it comes to delivery time and "processing" your order.
Processing order last 5 working days and what they claim to be "fast delivery" is 19 days. After all this, and after you confirmed this times, they are not able to process or deliver payed goods on the time that they announced.
January 4, 2024
Unprompted review
Will never order from Ananas again
Packet was delayed 3 weeks then qr code did not work. It was sent back to expeditor. Worst customer service.
January 2, 2024
Unprompted review
They cancel orders after several days.
July 27, 2023
Unprompted review
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