Anatomic Shoes Reviews 463

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have several shoes and boot from the Anatomical shoe rage gel range. I have always found them to be both well constructed and comfortable. I also like how the width of the shoes are displayed a... See more

Rated 4 out of 5 stars

Quick delivery - shoes were good too ! One return processed with no problem - return label is included in the box so you can take a chance. Comfortable and they seem to be well made, as one would exp... See more

Rated 5 out of 5 stars

My first pair of Belem in Tan Toast is now over 10 years old, still going strong, incredibly comfortable though slightly faded. Reviewers frequently mention the swift on-line service; my recent pur... See more

Rated 5 out of 5 stars

Arrived the next day, these shoes are fab. Always top quality and excellent value. I have bought Anatomic for over 10 years, lots of different styles from Chelsea boot, suede boots, deck to casual tra... See more

Company details

Written by the company

All Anatomic footwear is 100% handcrafted by highly skilled professional shoemakers, using the finest Brazilian materials. However, the real secret to comfort lies in the way the shoes are made and what they’re made of, based on the unique Anatomic Gel Technology® formula for natural foot movement.


Contact info

4.8

Excellent

TrustScore 5 out of 5

463 reviews

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Rated 5 out of 5 stars

Very good customer service

I was very impressed with the customer service. I bought two pairs of shoes back in October. After less than three months, one of the pair began developing deep gashes on the sole. After contacting customer service, I was informed that the issue was with the specific product and offered a replacement. Tyra was incredibly helpful throughout the process and demonstrated great attention to detail, ensuring the new pair had the same fit as my initial order. The replacement arrived quickly and is holding up great.

I've been a longtime user of Anatomic Shoes and would wholeheartedly recommend their products to anyone.

January 16, 2026
Rated 3 out of 5 stars

Worth the wait

I would recommend this company but gave 3 stars as the first delivery had the wrong size shoes in the box. However, customer service were excellent and once they received the incorrect shoes, re-delivered the correct ones. Sometimes how a company deal with a complaint tells more and they were excellent. My husband said the shoes are perfect, true to size and very comfortable. Worth the slight disruption.

January 5, 2026
Rated 3 out of 5 stars

Bring back human contact

When I placed the order, i was not able to check the tracking, had to reach our to customer service 3 times
yes the boots did arrive, disappointed with the automated customer service

January 6, 2026

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