Anatomic Shoes Reviews 

467
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

My first pair of Belem in Tan Toast is now over 10 years old, still going strong, incredibly comfortable though slightly faded. Reviewers frequently mention the swift on-line service; my recent pur... See more

Rated 5 out of 5 stars

I have several shoes and boot from the Anatomical shoe rage gel range. I have always found them to be both well constructed and comfortable. I also like how the width of the shoes are displayed a... See more

Rated 5 out of 5 stars

Arrived the next day, these shoes are fab. Always top quality and excellent value. I have bought Anatomic for over 10 years, lots of different styles from Chelsea boot, suede boots, deck to casual tra... See more

Rated 3 out of 5 stars

I sent you an email and received no reply for over a week. Pleased to say Anatomic have responded and explained the reason for the delay. While disappointed that the head office shop which features o... See more

Company replied

Company details

Written by the company

All Anatomic footwear is 100% handcrafted by highly skilled professional shoemakers, using the finest Brazilian materials. However, the real secret to comfort lies in the way the shoes are made and what they’re made of, based on the unique Anatomic Gel Technology® formula for natural foot movement.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

467 reviews

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4.7

All reviews

(467)

75 reviews in the last 12 months

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Rated 3 out of 5 stars

Not a good fit

I sent you an email and received no reply for over a week.
Pleased to say Anatomic have responded and explained the reason for the delay. While disappointed that the head office shop which features on the Internet is no longer open at this time I look forward to trying other styles if shoes as I have been a customer for many years and previously had found their shoes very comfortable. I have therefore upgraded my previous review.

September 27, 2024
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Reply from Anatomic Shoes

Hi Graham,

Thank you for your feedback, and we're sorry for any frustration caused by the delay. During busy periods, our response time can sometimes extend to 5 working days, but we understand the importance of timely communication. We’re glad to confirm that your refund has been processed, and we hope everything is now resolved to your satisfaction.

Rated 5 out of 5 stars

Great product.

I own several pairs of Anatomic shoes and they are excellent quality and super comfortable! Service is great too.

August 12, 2024
Rated 5 out of 5 stars

This is how to do customer service

Unbelievably great customer service and reaction times. I got wrong shoe size, sent them back on Saturday, acknowledgement of the change by 11am Monday and new shoes with me Tuesday. Fit and look amazing, thank you

July 11, 2024
Rated 3 out of 5 stars

I have had many pairs of shoes from…

I have had many pairs of shoes from Anatomic and this is the first time I have been disappointed with the style and the shoe colour and quality of the colour finish.
It is unfortunate to have to return them and lose the postage cost.
I will be more careful in any future purchases.

July 8, 2024

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