Andrew James Property Surveyors and Valuers Ltd Reviews 

155
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 48 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being extremely professional, thorough, and consistently helpful throughout the entire property survey process. Many people highlight the exceptional quality of the detailed reports and the clear, reassuring explanations provided by the team. Some reviewers were extremely happy with the prompt communication, efficient scheduling, and quick turnaround times for urgent valuation requests. Clients also deeply appreciate the insightful follow-up calls that effectively clarify any complex findings and answer additional questions. Overall, people find the service reliable, supportive, and exceptionally easy to deal with from start to finish.

What people talk about most

Staff

People report positive experiences with staff, describing them as consistently professional, approachable,... See more

Service

Users describe positive interactions with service, highlighting the exceptional and professional quality from... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and... See more

Response time

Customers had positive experiences with response time, noting fast turnaround and prompt communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is the fourth time Andrew James Surveyors have done an amazing job for me! So thorough, always polite, friendly and helpful. I had considered not paying for a survey this time around but it was w... See more

Rated 5 out of 5 stars

Communication has been good from start to finish. We received a thorough Survey Report, the were things we weren’t sure of so we had a follow up phone call with Andrew to run through everything which... See more

Rated 5 out of 5 stars

Such a great experience, the Survey was excellent and very thorough , done really quickly and the full Survey Report back within the week. The Surveyor Mike rang and went through the main issues the... See more

Rated 5 out of 5 stars

First time I’ve had a Level 3 Survey carried out on a property, but very glad i did with Andrew James Property Surveyors . In Depth Report with shots of Downfalls and problems ! Made my decision rea... See more


Company details

  1. Real Estate Surveyor

Written by the company

Residential Building/Property Surveyors providing RICS and RPSA Building Surveys, Home Buyer Reports, plus other property associated surveys. We provide RICS Valuations, e.g. Help-to-Buy, Probate, Matrimonial, Private and more. Our mission is to give you the best value for money by providing you with outstanding customer service from first point of contact to receiving the reports and beyond. As surveyors will be available on evenings and most weekends to discuss your survey. Our turnarounds times in providing Homebuyer Reports and Building Surveys are within 5 working days.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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4.9

All reviews

(155)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

I Would 100% recommend Andrew James…

I Would 100% recommend Andrew James Surveyors to anyone who requires a survey. Andrew went above and beyond in all aspects. Extremely thorough in every detail. You could see he put full attention to detail and simplified it throughout to be easily understood. The service he provided was 5* from the beginning upto finalising the report and having a phonecall to run through everything. No hesitation to use in the future!

March 13, 2023
Unprompted review
Rated 5 out of 5 stars

Andrew was really helpful and…

Andrew was really helpful and knowledgable and took his time to talk things through with me. He Completed what paperwork I needed in a short space of time! Would definitely recommend him to others and would use him again in future.

April 11, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent Service

Andrew is extremely professional and knowledgeable and produced a very detailed report and i would have no hesitation in highly recommending Andrew to anyone needing a surveyor.

April 21, 2023
Unprompted review
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Rated 5 out of 5 stars

five star review for a five star service

Andrew provided a comprehensive, detailed and clear level 2 report for our house purchase. He was happy to discuss and clarify any issues raised and was readily contactable, offering a follow up service if required. Pleasant and professional at all times, I wouldn't hesitate to recommend.

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication.And information on…

Great communication.And information on a help to buy valuation .Answerd straight away and was there to answer any questions.process was made very easy .Also went over above to provide a very detailed report of valuation

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

Would highly recommend. Very professional job. A quick/clear and comprehensive report, and superb communication - was kept informed throughout, and a good follow up service to make sure I understood the results and any questions were answered. Thank you, I would definitely use again if I needed a surveyor.

January 27, 2023
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, professional and knowledgeable. It was well worth instructing Andrew to look over our investment purchase. Would highly recommend to anyone.

January 9, 2023
Unprompted review

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