Andrews Coatings Reviews 

23
•
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Ordered some paint online, it says 2 to 4 business days for delivery, chased after 5 days, was told will be with you Tuesday/Wednesday at the latest, its now Thursday still not arrived, no tracking no... See more

Rated 1 out of 5 stars

Ordered two aerosols, one didn't work, they continually promised to send a replacement, but never did and just went quiet. I would avoid these people as never do what they say.

Rated 5 out of 5 stars

Very pleased with service. Items arrived after 5 working days as advertised. Customers are also notified if an item is temporarily out of stock. Reasonably priced. Will use Andrews again in future.

Rated 5 out of 5 stars

I can't fault the service and courtesy of this firm. In difficult times, the order was delivered as promised, and when a slight issue arose, it was corrected without question and quickly. I would use... See more

Company replied

Company details

  1. Metal Industry Suppliers

Information provided by various external sources

UK experts in Industrial Paints and Coatings. Leading brands: Rust-Oleum, Zinsser, Mathys, Sigma, PPG, Ameron, Bollom, Blackfriar.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

23 reviews

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No recent history of asking for reviews

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2.5

All reviews

(23)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered some paint online

Ordered some paint online, it says 2 to 4 business days for delivery, chased after 5 days, was told will be with you Tuesday/Wednesday at the latest, its now Thursday still not arrived, no tracking no reply from them, I think they just out to scam people.

May 18, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered two aerosols

Ordered two aerosols, one didn't work, they continually promised to send a replacement, but never did and just went quiet. I would avoid these people as never do what they say.

April 20, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Order was never sent. Had to chase it up and they said it was because of supplier stock issues. Ended up having to do a chargeback with my credit card because they never gave a refund. You have been warned, don’t use!

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

I stumbled across Andrews Coating…

I stumbled across Andrews Coating Services as i was moaning about having spent laids on Everest (waste of a LOT of money) Concrete driveway paint and sealant only for petals to stick to it in rain, fade really badly, and peal away after 18 mths.
I spoke to Matt initially and explained my predicament and what i wanted to achieve with the paint and its application, his knowledge is second to none and having qualified my needs unlike the generic paint suppliers his can do attitude and understanding and quick turnaround made me visit hime and pace orders, the fact that you can choose pit of 70k+ colours is great but the fact that they just don't do domestic paints they also do specilaist paints such as hygienic wipe down and commercial and a cast array of other types too...

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Money went through on 14.03.25

Money went through on 14.03.25, for two cans of aerosol paint for metal benches- I’ve had no confirmation of order, and no paint has arrived to date.
I can see this is an ongoing issue- so please sort it out and yes, send my order asap, thank you. L. Wood

March 20, 2025
Unprompted review
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Rated 5 out of 5 stars

Quality custom aerosols and paints

Quality custom aerosols and paints! Perfect for any DIY project, painted my kitchen cupboards with exceptional results. Highly recommend for professionals and DIYers alike!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Mark

Really pleased with the quality of service and impressed with the paint. I was kept well informed throughout and would definitely use again.

January 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Money taken, no confirmation of order/delivery or correspondence

Hi, I paid for an order on 21/05/24 and had not heard anything from Andrews Coatings so I chased by WhatsApp . A brief holding message was sent back, but I've still no idea if my order has been processed, is out of stock or whether they are even bothered about my order.

The money has been taken over a week ago.

I am posting here to inform others, who may use this company to see what they can expect, if they still choose to use them.

I will update as/when/if they respond.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommended.

Very pleased with service. Items arrived after 5 working days as advertised. Customers are also notified if an item is temporarily out of stock. Reasonably priced. Will use Andrews again in future.

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

Placed an order March 19th

Placed an order March 19th, did not arrive. When I contacted them april 3rd I was told its been discontinued.
Poor customer service, no updates, I had to chase them.

April 3, 2024
Unprompted review
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Rated 1 out of 5 stars

Zero response

It’s been over a week since I ordered and the website said delivery would be in 2-3 days. I emailed to ask if the order had been sent I have received no reply. The chat function on the website doesn’t work. No response to phone call. Zero customer service. Will need to look at getting payment back from credit card.

December 8, 2023
Unprompted review
Andrews Coatings logo

Reply from Andrews Coatings

Good afternoon Fran, I do apologise for the inconvenience caused. We respond to customers by email, telephone and WhatsApp so do apologise that you were not able to get through to us on this occasion. Due to a national issue at manufacturer level we were not able to supply these aerosols in our anticipated 3-5 day lead time. This along with carriers being overwhelmed at this time of year were certainly factors in this delay. Upon checking, I believe you have now received your order and can only apologise for the slightly lengthier delivery time.

Rated 5 out of 5 stars

A HAPPY FIND

Carvers Wolverhampton didn't have the paint I wanted for my utility cupboards so they directed me to Andrews Coatings. I am so glad they did .Matt and Azayah were very welcoming and helpful. They had just the colour I wanted and it was only a short wait while Matt collected it for me. I'm very pleased with the new colour and quality of the paint. I wholeheartedly recommend this company

October 25, 2023
Unprompted review
Rated 1 out of 5 stars

Very poor delivery service

Very poor delivery service. I was told my order would be with me by a certain date. I did not arrive and I had to chase the order. I was then told it would be 5 days later than I was originally advised. Not happy as I had laid on labour to carry out the job. This is the second time I have been let down. Unlikely to reccomend or use again.

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Helpful

Helpful. Lots of advice freely given. Keen prices and prompt delivery

May 12, 2023
Unprompted review
Andrews Coatings logo

Reply from Andrews Coatings

Thank you for your kind review. We are happy to help with any queries you may have.

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Rated 5 out of 5 stars

Excellent Customer Care

Excellent customer care and fast delivery. I called on Monday in a panic and the team at Andrews Coatings were excellent,they calmed me down, tracked my order and delivered 1 day ahead of when it was expected. Thank you every so much.

October 21, 2020
Unprompted review
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Reply from Andrews Coatings

Thank you so much for your lovely review. It's great to hear this feedback and if you ever need anything else we will be happy to help! Have a great afternoon.

Rated 5 out of 5 stars

Brilliant company

I can't fault the service and courtesy of this firm. In difficult times, the order was delivered as promised, and when a slight issue arose, it was corrected without question and quickly. I would use this firm repeatedly, and it is refreshing to find such good service nowadays. Also, they stocked the specialist products I wanted, when many were unable to supply. I am a customer for life.

June 10, 2020
Unprompted review
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Reply from Andrews Coatings

Good afternoon, Thank you ever so much for your kind review. We understand the issues during the current situation and we're trying our hardest to keep in touch with all customers. We really do appreciate the positive feedback and we hope to continue working with you. Have a great afternoon.

Rated 5 out of 5 stars

Brilliant staff with excellent product knowledge

Brilliant staff with excellent product knowledge. They were very helpful and Considering current global pandemic I got my order in 3 weeks. Can’t recommend this company enough!

May 11, 2020
Unprompted review
Andrews Coatings logo

Reply from Andrews Coatings

Thank you for the positive review during this stressful time! Glad you received your order - I understand this was delayed and we're sorry about that! Hope you're staying safe and if you need further help with your product please let us know!

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