Andrews Property Group Reviews 

I have been with Andrews letting agency for many years so I am obviously pleased with their service. I decided to use their management service this year and it’s the best decision I have made.
The service I have received from Monika has been very efficient and carried out in a very reassuring manner.

I would also like to thank Lorna, she has been excellent in finding me tenants. Her approach has always been reassuring and efficient with a very friendly manner. Nothing is ever to much for Lorna she is always on hand to help me

And to Tara for being a great manager to the team

Rebekah at the Downend branch was extremely prompt, helpful and diligent in delivering information and processing our application. She made us feel at home in the property and was able to ensure us of their continued support through the process of application and tenancy.

Rebekah was so quick at responding to my queries and really in the ball! Amazing service!

I just wanted to say a big thank you to Ella and Shannon for helping me start my new journey!

The whole process was quick and simple, and they both kept me updated throughout, which I really appreciated. They are amazing people, and I would definitely recommend them.

Thank you once again for all your help 😁

Efficiency, kindness, attention to detail.

Moving into my new home has been a fantastic experience from start to finish. From the moment I took over the tenancy, the entire process was seamless and stress-free. The team has been incredibly kind and supportive, consistently going above and beyond to ensure I settled in comfortably.
Whenever I’ve had a question, they’ve responded with genuine care and professionalism. I am truly happy with my decision to live here; it’s rare to find such a dedicated management team. I highly recommend them to anyone seeking a positive rental experience!
Thank you
Catrin wise

A 10 star recommendation for Liz who I deal with looking after my property in Oxford. She is consistently proactive, always helpful and attentive to everything that needs doing. Employee of the Year! Every year.
Thank you!

I held the tenancy of the above property for a short time in 2025 through Andrews Lettings and Management in Cheltenham.

Andrews Lettings and Management acknowledged miscommunication regarding the pre-clean and also acknowledged that the professional clean conducted before the tenancy started did not address all the issues.

Andrews Lettings and Management also conducted two viewings without my prior knowledge or consent. Furthermore, Andrews Lettings and Management returned my deposit to me ten days late.

Andrews Lettings and Management caused me avoidable aggravation, distress and inconvenience.

Excellent support to help us become first time landlords. Friendly, positive and knowledgeable. Very good communication and very thorough. Fully recommend.

Good timely service.

Harpindar and Issy were very helpful in organising our let
Very professional in their work and organisation
Thank you for assisting

My fridge freezer broke down while I was away on holiday. Once discovered, Monika organised for it to be replaced in a timely fashion. As always Monika was helpful and efficient. Thank you.

Had a great experience with charley in the brockworth branch she has been a star from start to finish
Highly reccomend her and her good service
Good knowledge of the local areas too

Having been a Landlord whose properties have been managed by Andrews in Downend, Bristol since the early 2000s, the experience has changed from a personal to a more corporate approach especially in recent years. Managing agents have likewise changed with a personal and friendly relationship becoming a more client-based one. Some agents have been wonderful (who could forget Julie Robbins), others seemingly unable to cope with what must be a pressurized and sometimes thankless job. With Gurmit Kaur, I have seen a return to a professional, helpful and caring service absent for some time. I commend her for this and for maintaining her standards despite being obviously overloaded at times. Thank you Gurmit - and don't leave too soon!

Harpinder, Issy and Victoria have all been very helpful and supportive with my first experience of being a landlord. They have been on hand to answer any questions and found my first tenants very quickly

Had a wonder Experiencing while doing the viewing. Speaking Daryn was wonderful explaining every detail of the property and helped me alot making my decision

We had an excellent experience with our mortgage broker Simon Murray from start to finish. As first-time buyers, the whole process felt quite overwhelming at first, but he made everything so much easier to understand and guided us every step of the way. Simon worked incredibly hard to find us the cheapest mortgage deal available, taking the time to explain all our options clearly and making sure we were comfortable with every decision. What really stood out was how he went above and beyond—not only securing us a great mortgage but also helping us arrange a more affordable solicitor, which saved us even more money. Simon professionalism, knowledge, and dedication were outstanding throughout. He was always responsive, patient, and genuinely cared about getting us the best outcome. We couldn’t be happier with the service we received and would highly recommend him to anyone, especially first-time buyers looking for trustworthy and expert support.

Harpindar at the Downend branch has been incredibly helpful and friendly. She has put in great time and effort to building strong, friendly, and trusting working relationships with both landlord and tenant. Whilst providing continued friendly support throughout the process.

Greg L in the Stroud branch has always been super helpful and efficient during the past few years. Nothing is to much trouble. He has recently gone above and beyond to sort out an urgent request from myself. Thank you so much.

Greg came to complete our check out from our rental.

He was very professional and was happy to answer any queries we had. He answered my questions and gave me his card at the end for direct contact. He was fair and understanding about the look of the property after several years of us living here.

His communication was great and he kept me updated throughout, sending appropriate appointment reminders.

Greg was courteous and even our cocker spaniel got a few strokes and pats. Thank you.