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See what reviewers are saying

Rated 1 out of 5 stars

These are crooks. They lead you to believe it's safe to buy it as there is a 30 day refund but nowhere did it say it only returns selective data from an iCloud backup so all it returns is synced data... See more

Rated 1 out of 5 stars

My old father payed for this service (he is bad at identifying scams) Doesn't work on his Google Pixel 9, and they won't give my poor old father a refund even though there is money back guarantee. My... See more

Rated 1 out of 5 stars

I would recommend everyone stay away from iMyfone Lockwiper (Android) & it's affiliated companies. I paid for the software to remove Google FRP from multiple android phones (Samsung & Redmi... See more

Rated 4 out of 5 stars

The app didn't work the best, but I didn't really have the right phones (weren't officially supported). Another thing I didn't like was that only 5 devices could be unlocked on the highest plan poss... See more

Company replied

Company details

  1. Electronics & Technology

Written by the company

iMyFone offers easy-to-use tools for windows and mac users to recover lost data, free up space and permanently erase data for iPhone/iPad/iPod Touch.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great software

Great software. it does what it says.💯👌👌

April 19, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Larry,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

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Rated 5 out of 5 stars

iMyFone has great customer service

iMyFone has great customer service, they are very responsive and honest, they were very collaborative with me when I purchased a wrong licence of the software they sell and provided me with many solutions to pick from. I'm very satisfied that I selected the iMyFone products.

March 24, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Ashraf,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

Rescued a bricked Galaxy S20

They were very helpful and the instructional videos made it very simple to get the job done. I had a brand new phone with special problems which they worked very hard to help me resolve

March 21, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Mark,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

The customer service support was to…

The customer service support was to fast to respond with excellent feedback which made to believe in the company and the services provided.

March 20, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Aaron,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

Genius Team

I am more than happy with this support team for being both understanding and patient with my lack of ability. But, they helped me hugely by providing the solution I need. This enabled me to continue to restore my phones fully.

March 16, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Tom,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team"

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Rated 5 out of 5 stars

Professional support solved Technical problem unlocking Android phone

Well treated with professional support and guidance from Technical Support Specialist. Technical problem solved and my phone is now useful again.

Thanks again for you help, much appreciated.

March 11, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Dennis,
Thank you for the feedback. Great to hear that you had such a good experience interacting with our product.
We will try our best to offer the best product to our customers.
We are always here to help if you have any issues.
iMyFone Support Team"

Rated 5 out of 5 stars

Excellent customer service

I had a issue with the software supplied but it was resolved in a very professional manner by Sakara of customer service. I would recommend dealing with this company to anybody.
Thank you,
S.D.

February 1, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Sandro,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

The product is good but it not solve my…

The product is good but it not solve my problem maybe imy phone Samsung S21 is so new they don’t have the patch for it yet .The after sale customer service is great they answer all questions and if they don’t have the solution for my problem they offer me the full refund kudos to the company

January 23, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Khoa,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

I ordered the frp lock from these guys

I ordered the frp lock from these guys. On my specific model,it didn't work. But,these guys tried all solutions,with support helping me the whole way!!! And when it didn't work,they gave me a refund!!! That's a great company that stands by their word!!!! I give their service and support and their word 5 stars.....nothing less!!;

January 15, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Vini,
We are sorry to hear that the program didn’t work for you.
Feel free to contact us if you have any questions, we will try our best to help you.
iMyFone Support Team

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Rated 5 out of 5 stars

The response was very fast in customer…

The response was very fast in customer service, all respect and appreciation to you for the service

January 12, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear אבו אברהים גמאל,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

Great service…

Great service as dealt with my concerns and left me a happy and satisfied customer.

January 7, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Howard,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

Great customer service

Great customer service, and had timely responses with answers to all of my questions. I had a setback due to software updates on my PC and they had amazing patience and were very understanding. Then once i needed help again they were more than ready and happy to help.

January 1, 2022
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Victoria,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

Had some problems removing FRP lock on…

Had some problems removing FRP lock on my Galaxy Tab A 2016.
Got a very quick and helpful reply.
Great customer service.

December 30, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Braun,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

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Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with customer service.
They were very quick with answers to my questions and requests even over the Christmas Holiday period.
Everything was resolved.
Thank you

December 29, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Mark,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

The encounter was a surprising but…

The encounter was a surprising but enjoyable experience. Sakara treated me like I was a special customer. I appreciate a well mannered person like that! 5 stars

December 27, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Jack,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iMyFone Support Team

Rated 5 out of 5 stars

I would like to thanks the staff all of…

I would like to thanks the staff all of them and I really appreciate their concern and feedback and quick response it was really nice experience to use this application, and by the way I’m Miss Maisam👍🏻

Thanks again for everything my sincere regards

December 22, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Miss Maisam,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team

Rated 5 out of 5 stars

My 5 stars is not for the product but…

My 5 stars is not for the product but for the customer service.

I got locked out of my new Z Flip (forgot the complicated pattern, didn't have Find My Mobile enabled since this phone was new...). I tried to use this service and as it turns out, it's NOT friendly to newer Androids. Beware newer Android users - vet their list of available phones before buying. They also have a free try before buy but I didn't see it.

Since I didn't get to use this product, I did request a refund because duh.. that's $32 something dollars I want back. Because this wasn't a "technical" issue, they didn't give me a 100% refund but they did issue a 70% refund since they understood where I was coming from.

Overall - 5 stars for customer service but not for the product since I didn't get to use it. They responded quick to my refund ticket and the team was reasonable.

December 16, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Rin,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
iMyFone Support Team"

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Rated 5 out of 5 stars

100% RECOMMENDED PROGRAM

I recommend them 100% for their speed in solving any situation and above all an excellent attention

December 13, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear customer,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Rated 5 out of 5 stars

Awesome, good quality programs,, very helpful support staff and I've had nothing but good things to say about their whole company, your sincerely LEIF HINDS

Nothing but great programs, helpful support staff, quick response times, all round a great company ,Yours sincerely LEIF HINDS

December 8, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Leif,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

Rated 5 out of 5 stars

The product does not work

I contacted customer service after the product did not work on my specific device.
At first they were not enthusiastic about returning the money to me in full claiming that I was responsible for not checking the compatibility of my device.
I ended up talking to Sakara who helped me and pressed for me to get my money back because it was not my fault anyway.
* The money was refunded to me in full.
Thank you so much for the service and support.

November 23, 2021
Unprompted review
iMyFone logo

Reply from iMyFone

Dear Haim,
Thank you so much for your feedback!
We will try our best to offer better support to our customers.
We are always here to help if you have any issues.
IMyFone Support Team

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