Angel link has been a great help to us at this challenging time. They are responsive to any questions . I recommend them for your fundraising needs
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I am a woman who believes women often need help financially and don't know where to find a trustworthy source for their need. Angelink is aways responsive and has advisors who guide your passion wit... See more
Company replied
A sweet friend named Suzi introduced us to Donnis when we went through a serious medical crisis with our children. AngeLink helped ensure that we could focus on our children’s treatments while we liv... See more
Company replied
I can’t express how thankful I am for AngelLink…. Such a beautiful platform built with heart. Setting up my campaign was simple, and I felt so supported every step of the way. The team was kind, respo... See more
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Company details
Written by the company
We are America’s Angels. Trusted, Successful Fundraisers Begin Here. Award Winning, Innovative, AI-Powered Crowdfunding Platform. AngeLink: Linking Hearts and Changing Lives.
Contact info
1130 Creekside Pkwy, 34108, Naples, United States
- customerlove@angelink.com
- angelink.com
4.4
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Reply from AngeLink
Thank you for taking the time to leave a review, Annazetta — even a short one. 😊 We're always looking to improve and truly value every bit of feedback. If there's anything we could have done better, we’d love to hear from you when you’re ready. Feel free to reach out anytime by emailing us at customerlove@angelink.com.
The AngeLink Team 💛
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Not able to get the funds
Not able to get the funds. Not sure of the process. Why can't it be put on my debit card and I will send it to my sister.
May 28, 2025
Reply from AngeLink
Thank you for your feedback, Susie — we truly understand how frustrating this experience must have been, and we’re sorry for the confusion and inconvenience.
Our Customer Support team has been in touch with you since March 6th to help guide you through the process and ensure you receive your funds. To clarify, our third-party payment processor is not able to send funds directly to a debit card. For security reasons, they require a traditional checking or savings account for payouts.
Additionally, as per their policy, there's a 72-day window from the time the first donation is received to connect a bank account. Our team contacted you several times and sent you several reminders to connect your bank account and ensure you don't lose your donations. Unfortunately, that deadline passed, and the system automatically refunded the donations to your generous supporters.
We’re genuinely sorry things didn’t turn out as you had hoped. Please feel free to reach out to our Customer Support team. We’re here and happy to help in any way we can. ✨
The AngeLink Team 💛
Fake company
Fake company. People donate money but the person that is raising the money can't get the funds
April 17, 2025
Unprompted review
Reply from AngeLink
We’re truly sorry to hear about your experience, Lisa. We’ve sent you a request through Trustpilot for more details so we can locate your account in our system.
We completely understand how upsetting this must be and truly want to make things right. At AngeLink, we're deeply committed to transparency and making sure funds reach the right hands. Please reach out to our Customer Support team at customerlove@angelink.com so we can look into this right away and help resolve the issue. We're here for you and ready to assist!
The AngeLink Team 💛
AngelLink was very professional with…
AngelLink was very professional with the way they handled my medical fundraiser. I am pleased.
April 30, 2025
Unprompted review
Reply from AngeLink
Thank you so much for your lovely review, Sherry! We're so glad to hear you felt supported and that your medical fundraiser was handled with care and professionalism. Your trust means the world to us! 🙏
The AngeLink Team 💙
Reply from AngeLink
Thank you for your kind feedback! We're so happy we could help you get your fundraiser up on our platform. If you ever need anything else, we're here for you!
The AngeLink Team
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AngeLink was great
They made my life easier by making fundraising easy. I was going through a tough time and our family needed financial support for a medical emergency.
March 9, 2025
Unprompted review
Reply from AngeLink
We're so grateful for your heartfelt review, Sophia! 💕 We're truly touched to know we could help during such a challenging time. Your strength is inspiring, and we're honored to have been a small part of your journey. Wishing you and your family brighter days ahead. 🙏
The AngeLink Team
Charm in customer service is why my…
Charm in customer service is why my experience went so well she is fantastic . I had a few problems until I got her and I am beyond Thankful
April 21, 2025
Unprompted review
Reply from AngeLink
Thank you so much for your wonderful feedback, Nora! 🌟 We’re thrilled to hear that she made such a difference for you — she really is a gem. Your gratitude means everything to us, and we’re so happy we could help make things easier.
The AngeLink Team
Excellent organization, truly caring individuals
Everyone i have been in touch with have been truly caring individuals who wanted the very best for me.
Any questions were addressed very quickly and the staff gave me good direction when i was foundering.
Would highly recommend them for any fund raising needs, quality, caring people from top to bottom,
Dennis Jansen
April 11, 2025
Unprompted review
Reply from AngeLink
Thank you so much for your beautiful words, Dennis! 💕 We're truly touched and so glad our team could be there for you. It means the world to know you felt supported every step of the way. ✨
The AngeLink Team
Reply from AngeLink
Thank you for your feedback, Dana! 😊 We're so happy to hear that AngeLink has been helpful so far. We're always here if you need anything!
The AngeLink Team 💙
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SCAM! Save yourself a lot of time
Save yourself a lot of time, energy and emotions by choosing GoFundMe. GoFundMe may charge a fee but they send a pay out directly to your card. I had no success using Angellink because no one has heard of them. I received one donation of 10 dollars. They wanted my personal bank account information. They want you to jump through ridiculous hoops to get the money in a time of personal crisis! I closed the campaign and requested that the donation be sent to me or refunded to the donor. They did neither and reactivated the fundraiser after I had ended it!
They requested that I send the url to fundraiser as proof that I shared it. How did I receive a donation if I hadn't shared it? Am I going to make a fake donation of 10 dollars for no reason? They send you the url in an email. They already have it! My dog needs a tumor removed before it spreads, and I have wasted precious time with all of this back and forth with them. Reactivating the fundraiser on their site tells me that they are taking someones personal tragedy to illicit sympathy in order to scam people out of money that won't reach the person in need! Precious time has been wasted! My dog could die because of their heartless BS! Their agents do not attempt to resolve issues. They send you the same generalized and impersonal response everytime. Probably generated with AI using fake agent names!
April 5, 2025
Unprompted review
Reply from AngeLink
Hi Becky Ann,
We’re truly sorry to hear about the difficult experience you’ve had — especially during such a heartbreaking time. Our team cares deeply, and we never want anyone to feel unsupported in a moment of need. 💔
We’ve sent a request through TrustPilot for more information, as we couldn’t locate an account under your name, and TrustPilot does not share the email addresses with us. Please reach out to us directly at customerlove@angelink.com so we can personally assist and help resolve this as quickly as possible for you.
We take your concerns seriously and are here to help make things right.
With care,
The AngeLink Team 💙
Received Money raised
I appreciate finally having the donations put in my bank account. I have sent the money to my cousin Jan. The app does not work on a Samsung phone. That was very frustrating.
March 5, 2025
Unprompted review
Reply from AngeLink
Thank you for your patience Robin, and we’re so sorry for the frustration you experienced! 🙏 We’re glad to hear your funds made it through, but we understand how important a smooth experience is. Our team is always here to help, and we’d love to look into the Samsung issue for you! Please reach out—we’re happy to assist!
The AngeLink Team 💙
Our family raised money for a funeral…
Our family raised money for a funeral on this business. It was easy to set up and we reached our fundraising goal. I was able to send links to all our friends and extended family to donate and help us.
March 3, 2025
Unprompted review
Reply from AngeLink
We’re so grateful you chose AngeLink during such a difficult time, Rukshan. It’s heartwarming to hear that the process was easy and that your community came together to support your family. Sending you our deepest sympathies and appreciation.
The AngeLink Team 💙
I’m very grateful for your support than…
I’m very grateful for your support than you
February 28, 2025
Unprompted review
Reply from AngeLink
Thank you for your lovely review, Brenda! 💙 We’re so glad we could support you, and it means the world to us that you took the time to share your experience. If you ever need anything, we’re always here for you!
The AngeLink Team
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Unless you have a bunch of wealthy friends no one else seems to care.
Customer service was good the ammount was better then nothing, but I'm not surprised. The only ones to put money were people who knew me and that's fine.
February 22, 2025
Unprompted review
Reply from AngeLink
Thank you so much for your feedback, Vernon! We're glad you found our customer service helpful. Fundraising can be challenging, but every contribution comes from those who care, and that’s what matters most. If you ever need tips on reaching a wider audience, we’re happy to help!
The AngeLink Team ❤️
This platform is absolutely awesome
This platform is absolutely awesome! It is easy to use and easy to share with others. Moreover it provides a lot of fun tools and guidance in getting a fundraiser started and generating participation. I love it!
February 5, 2025
Unprompted review
Reply from AngeLink
Franny, thank you for your wonderful feedback! We're delighted to hear that you had a great experience using AngeLink. Making fundraising simple, engaging, and effective is exactly what we aim for, so it means a lot to know you enjoyed the tools and guidance we provide.
The AngeLink Team ❤️
I've raised funds on AngeLink twice for my family!
I've raised funds on AngeLink for my Granddaughter's music career and a family member who needed expensive medical equipment. Plus I've recommended it to multiple friends who have raised needed money. It was super easy to use, customer support was helpful and available when needed--and who doesn't love Angels! So nice to have a kinder, gentler alternative!
May 17, 2024
Unprompted review
Reply from AngeLink
Thank you for your wonderful review, Dem! We’re honored to have supported your granddaughter’s music career and your family’s medical needs. It’s wonderful to hear you found AngeLink easy to use and our support team helpful. Your recommendation means the world to us!
The AngeLink Team ❤️
Angelink has been truly a blessing.
I feel what sets angelink apart from others is that it is personal to them. They walk through the struggle with you. You are not just a name or a number to them but a friend or even family. They have truly been a blessing to me and my family and would 💯 recommend them to anyone needing assistance no matter the issue. Thank You Angelink for personally walking us though this tough season.
November 1, 2024
Unprompted review
Reply from AngeLink
Thank you for such a touching review, Ronnie! Your words truly mean the world to us. At AngeLink, our goal is to support every person like a friend or family member, and knowing that you felt that personal connection warms our hearts.
It’s been an honor to walk alongside you during this tough season, and we’re grateful to have been part of your journey. Thank you for trusting us and for your heartfelt recommendation. We’re always here if you need us again.
The Angel Link Team 💙
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Do NOT GO WITH THIS COMPANY TGEY ARE…
Do NOT GO WITH THIS COMPANY TGEY ARE STRAIGHT UP FRAUD AND THEY USE UR DONATJONS TILL YOU FIGURE OUT HOW TO USE YHE FUNDS OR GET INTO YOUR ACCOUNT. THEY WILL NOT ALLOW YOU RO SET UO A DONATUON ACCOUNT BUT IT GOES INTO TGEIR ACCOUNT FIRST.
DO NOT GET WITH THESE PEOPLE LUME I DID. THEY DONT HELP YOU AT ALL ..AND NO ONE WANTS TO USE THEM CUS THEY ARE NOT KNOWN . WELL I. AM TELLING U DO NOT GO WITH THESE PEOPLE. IF U HAVE A QUESTION THEY ONLY SEND YOU THE AUTOMARED SHIT BUT WILL NOT CALL YOU BACK AND HELP YOU.
January 25, 2025
Unprompted review
Reply from AngeLink
Hi Biljana,
We’re truly sorry to hear about your experience and sincerely apologize for the frustration and inconvenience you’ve encountered. This is certainly not the level of service we aim to provide, and we understand how disappointing this situation has been for you.
Our Customer Support team reached out to you on January 29 to assist with setting up your bank account information, which is required to disburse your funds securely. We received your response on January 30 requesting to delete your account, and our team promptly replied, clarifying that completing the bank account setup was the only step needed to proceed with the release of your funds.
Additionally, on January 30, we made a follow-up call to offer direct assistance with the withdrawal process. During that call, you requested to have the donations refunded instead, and we are here to support you with that request.
We genuinely regret any confusion or frustration this may have caused. Our goal is always to make the process as smooth as possible, and we’re committed to resolving this matter to your satisfaction. If you’re open to it, we’d love the opportunity to speak with you again to ensure everything is handled properly.
Thank you for your feedback—it helps us improve. Please feel free to reach out to us directly at customerlove@angelink.com, and we’ll be more than happy to assist you further.
Wishing you all the best,
The AngeLink Team
Your link sucks and NONe of my contacts…
Your link sucks and NONe of my contacts could use it... My family was in trouble and you dropped the ball. .....0 stars
Would not recommend to anyone!!!!!!
January 10, 2025
Unprompted review
Reply from AngeLink
Thank you for taking the time to share your feedback, Jennifer. We’re deeply sorry for the frustration and inconvenience you faced during such a challenging time. Providing reliable service is our priority, and we’re committed to making things right.
Please reach out to our customer support team at customerlove@angelink.com so we can investigate further and work on resolving this for you. Your feedback matters to us, and we’re here to help find a solution.
The Angel Link Team 💙
One of the things I noticed right off…
One of the things I noticed right off the bat was that when I had a question I didn't have to wait two or three days to get an answer I got it within a few hours. They are very professional, yet they are very kind and polite to work with. I would recommend them to anybody that is looking for a GoFundMe page. This was my first experience and I will never use anybody else. Love and respect to all of you there at Angel link and the Miracles that you're bringing into people's lives.
January 3, 2025
Unprompted review
Reply from AngeLink
Thank you for your lovely review, Bob! We’re so glad our quick responses and kind support made your first AngeLink experience a positive one. Your trust and recommendation mean the world to us!
It’s a joy to help bring hope and miracles into people’s lives, and we’re honored to have been part of your journey. If you ever need us again, we’re always here for you!
The Angel Link Team 💙
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