Amazingly helpful and a big thankyou to Abbey who solved a problem I'd managed to create - with a lovely professional and cheerful attitude. The service was very prompt and efficient. and generally ha... See more
Company replied
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Amazingly helpful and a big thankyou to Abbey who solved a problem I'd managed to create - with a lovely professional and cheerful attitude. The service was very prompt and efficient. and generally ha... See more
Company replied
Trustworthy and helpful staff, but I found the whole process less straightforward than the other testing company we used for our outbound travel, including the instructions for posting labelling and s... See more
Company replied
Dismal experience with this company. Paid for 4 x pcr day 2 tests for release after a holiday. We followed instructions, activated kits and I hand delivered them to their office in Norfolk. Their... See more
Company replied
absolutely over-the-moon with the service received. Had fit-to-fly tests done at 5pm and had results back at 10am next day. Service was 5star from all members of staff, telephone queries answered, s... See more
Company replied
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Service was very good. Friendly staff and very efficient.

Reply from ANGLIA DNA
Great service, ultra friendly staff. I highly recommend

Reply from ANGLIA DNA
Didn’t receive instructions in the box on how to take the test myself. However results came through extremely quickly so would definitely recommend this service. If prices could be lowered - even better. Thank you.

Reply from ANGLIA DNA
Easy to find and lots of parking space, but you need a car to go there. Very helpful stuff and my results were sent by the time that was meant to be reported.

Reply from ANGLIA DNA
Covid test to fly was processed on time even after changing test date!

Reply from ANGLIA DNA
My main challenge was the difficulty in locating your laboratory in Norwich. The site is too remote but the services at the center was Satisfactory, then I will rate the promptness in the release of test results as excellent.
However it is suggested you reduce your charges for all the test. I had all my Covid test in your center. Day 2&8 and the fit-to-fly as well.

Reply from ANGLIA DNA
it was far to expensive, and i sent both day 2 and day 8 tests and at no time did they tell me the results.

Reply from ANGLIA DNA
My wife and I paid for two Day 2 Only - Supervised On-site Tests in Norwich. When we arrived, we were promptly told that we would have to do the tests ourselves because there was a “staff shortage.” At this point, we were ok with paying an extra £40 in total because we just wanted our testing done. I received my results within 7 hours later that evening. My wife was worried about not receiving hers, so she phoned up. She was told that she would get her results within 72 hours. After the 72 hour mark, she had to email asking for her results which you did not have. After multiple emails, we finally received her “results” which were FAR less detailed than the results I had received. So not only we’re we overcharged £40 for “supervised” tests which we did on our own, but we also paid for a test that did not provide results in the agreed upon time frame. Would avoid this place at all costs.

Reply from ANGLIA DNA
Excellent 5 star service on site from lovely Daisy, who guided our relative from Spain on how to self administer the day 2 test on-site.Overall rating reduced by one star as the web site was not the best I have used, and could benefit from some “fine tuning”, however, that beingsaid, the customer service team were excellent in resolving any issues.
Prices seem to fluctuate almost daily, however we were more than happy with reasonable cost of the day 2 test on the day we booked it, and overall a very very good experience on site, and we were impressed that the test results were received well within 8 hours of the test being taken. Would I choose to use them again?Absolutely, as despite a couple of issues with the booking process, the actual testing and receiving of results was excellent. Thank you Anglia DNA.

Reply from ANGLIA DNA
Good but don't receive my Day 8 test results back

Reply from ANGLIA DNA
It was great to have your service it was quick and accurate thanks

Reply from ANGLIA DNA
The test to travel was great at the test centre and the result came back in time.

Reply from ANGLIA DNA
It was a great pleasure to encounter with ANGLIA DNA. Their services was quick and accurate, base on competency you can't match them.
I am very proud to have encountered with anglia dna.

Reply from ANGLIA DNA
Excellent on-site service for Fit2Fly PCRs for our unvaccinated children and Day 2 PCRs for all of us. Results received within same day.
Did not give it 5 stars as cannot understand why Fit2Fly PCRs are so much more expensive than reasonably priced Day 2 PCRs, as process seems to be exactly the same.

Reply from ANGLIA DNA
TEST
Received Day 2 and 8 test kit through the post as scheduled, however, I did not receive my Day 2 result , called a couple of times but no result. I had no problem with my Day 8 result , it came on time. Overall, the staff and their services are well appreciated.

Reply from ANGLIA DNA
It's overpriced, no ability to pay at the test point. People sitting around with nothing to do but still they can't help you

Reply from ANGLIA DNA
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