ANGLIA DNA Reviews 

307
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Amazingly helpful and a big thankyou to Abbey who solved a problem I'd managed to create - with a lovely professional and cheerful attitude. The service was very prompt and efficient. and generally ha... See more

Company replied

Rated 3 out of 5 stars

Trustworthy and helpful staff, but I found the whole process less straightforward than the other testing company we used for our outbound travel, including the instructions for posting labelling and s... See more

Company replied

Rated 1 out of 5 stars

Dismal experience with this company. Paid for 4 x pcr day 2 tests for release after a holiday. We followed instructions, activated kits and I hand delivered them to their office in Norfolk. Their... See more

Company replied

Rated 5 out of 5 stars

absolutely over-the-moon with the service received. Had fit-to-fly tests done at 5pm and had results back at 10am next day. Service was 5star from all members of staff, telephone queries answered, s... See more

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3.6

Average

TrustScore 3.5 out of 5

307 reviews

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3.6

All reviews

(307)

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Rated 5 out of 5 stars

A seamless quick and easy experience

A seamless quick and easy experience. Full instructions given and results back in just over 24 hours

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Rachel

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

Day 2 test was excellent as we were…

Day 2 test was excellent as we were able to drive to the location 11 miles away and received the result the following evening. For some reason the day 8 test had to be by post and was slower to get result and more expensive.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Darryl

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

Good service

Good service. Got my results in time to travel.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Barbie

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 1 out of 5 stars

We bought three tests and sent them…

We bought three tests and sent them off. We are still waiting for the results after 3 weeks.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Mr Bell

We apologise unreservedly for the delay in receiving your test results. Please could you contact us directly via Facebook Messenger with your order number and contact details. We would like to address your concerns immediately

Rated 4 out of 5 stars

No trouble doing our day 2 tests…

No trouble doing our day 2 tests on-site on the Friday, results received Sunday morning. Would use Anglia DNA if required again for travel but would try and time it better as cheaper tests are available, we were unlucky and only had the most expensive option to purchase; when I know a friend got for half the price we paid.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Nic

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

Great service

Great service, fast delivery of the test kit and on time. Result came back fast too. The only reason why I'm giving 4 stars instead of 5 is that price could be a bit cheaper comparing to what's available on the market.
However, overall, great job! :)

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Diana

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 5 out of 5 stars

Anglia Service Delivery

Anglia has continuously offered a highly professional and timely service in the three times I have used their services travelling abroad.
Highly recommended.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Steiner

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

Good

Results came quickly and helpful staff on the phone, would use again.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Ash

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

My most useless purchase ever

Super good place to buy from if you leave UK before you need the test so that the actual test is totally useless

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Kunde

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 5 out of 5 stars

Anglia walked my wife and me through…

Anglia walked my wife and me through the process after we received each of our test kits patiently and professionally. The whole situation of being abroad and needing Covid tests in order to get out of quarantine has great potential for anxiety but Anglia made the procedure worry-free.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Laurence

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 1 out of 5 stars

Worst experience

I was in a rush and bought day2 a kit from them. After i found out that i also need one for day 8, but they don’t have day 8 only. I have asked for a refund for day 2 so i can buy what i needed. They said no.
I bought a kit from another company, and now as I am double vaccinated i wanted to use the day2 only kit, and of course I couldn’t because the reference code was use on a locator form already. I sent them an email, asking for another reference, they said they can’t do that, but I can buy a test from any other company and then use theirs. Honestly I don’t see the logic behind that.
Anyway, I wouldn’t recommend, they don’t really care about customers, just to sell their kits.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Ionut

We are sorry to hear you are unhappy with the service you have received
We appreciate your feedback and remain fully committed to building our service as leaders in the field

Rated 3 out of 5 stars

Not the best COVID test company

Depends on the person that will attend you, you either get an excellent service or a horrible one.
The "no refund" policy it is a big con, because in this moment where governments keep changing rules about quarantining and testing, test companies should allow refunds or change with different kits.
I choose the self swab on site because it was on sale when i booked it (23.99 quid), if I had to pay for the full price, I would have chosen a cheaper one. The place is quite far away from everything but if you enjoy cycling is a nice ride. The overall service is not great nor horrible, but when it comes to covid tests the only rule I follow is the cheapest price, in the end all tests are the same.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Giuseppe

We appreciate your feedback and remain fully committed to building our service as leaders in the field.

Rated 1 out of 5 stars

I did not get my day 8 test

I did not get my day 8 test. Paid 120 pounds. Dissatisfied

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Esther

We apologise unreservedly for the delay in receiving your test kit. Please could you contact us directly via Facebook Messenger with your order number and contact details. We would like to address your concerns immediately.

Rated 5 out of 5 stars

Day 2 and day 8 quarantine testing

We used the onsite testing followed by day8 at home, it was quick and efficient and cover careful.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Rebecca

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 1 out of 5 stars

Didn't even get my second 8 day result…

Didn't even get my second 8 day result back and no notification. I paid 160 quid.

I got a reply just now which I can't reply to as I'm not on facebook and my test was about 6 weeks ago so what does it matter...I should get my money back though.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Neil

We apologise unreservedly for the delay in receiving your test results. Please could you contact us directly via Facebook Messenger with your order number and contact details. We would like to address your concerns immediately

Rated 3 out of 5 stars

My test packs arrived on time as did…

My test packs arrived on time as did the results but the price is much too high (tests for Days 2, 5 and 8).

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Clegg

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

Great Experience

I had a great experience, with my train rides from London- Norwich and return. The trains were very clean and not as a crowded.

September 6, 2021
Unprompted review
Rated 5 out of 5 stars

Anglia DNA review

Opinions could be different, my opinion about Anglia DNA is that they do a good job. We were greeted by nice and polite people I can not say anything bad about them.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

Reliable service with fast results

Reliable service with fast results. However, the prices still need to be considered.
Thank you and Anglia is to commended.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Bernice

We are happy that you were satisfied with our service and thank you for your feedback!

Rated 4 out of 5 stars

No problems at all with the Anglia DNA…

No problems at all with the Anglia DNA services but it seems I had to pay more than the advertised price; this seems to be the basis of various Covid test providers being delisted by the NHS.
Pleased to see this did not affect Anglia DNA but please keep your prices reasonable noting that for most of the rest of the world testing and vaccination are free.

September 6, 2021
Unprompted review
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Reply from ANGLIA DNA

Dear Anthony

We are happy that you were satisfied with our service and thank you for your feedback!

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