Animato Reviews 

558
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional print quality, brilliant images, and vibrant colors that truly bring the artwork to life on their home walls. Consumers also appreciate the remarkably swift delivery service and exceptionally careful packaging that consistently ensures items arrive safely and in pristine condition. However, some customers also noted that certain frames felt a bit flimsy, narrow, or manufactured with lower overall production quality. A few reviewers additionally mentioned encountering occasional transit problems, such as delayed shipping times or packages arriving damaged through the postal carrier.

What people talk about most

Product

Clients share positive opinions on product, highlighting the brilliant quality, vibrant colours, and... See more

Quality

Users describe positive interactions with quality, expressing great satisfaction with the brilliant prints,... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting that items arrive... See more

Order

Customers had positive experiences with order processes, noting that the website is easy to navigate and... See more

Customer service

Customers consistently note positive experiences with customer service, praising attentive staff, speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more

Rated 5 out of 5 stars

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more

Rated 5 out of 5 stars

Great website to browse and lovely range to choose from. I had a problem with delivery (the delivery company!) and Alex & the team at Animato responded speedily and immediately sent out a new print t... See more

Rated 5 out of 5 stars

I ordered a couple of prints for my grandchildren The first arrived bent, postmans fault. I mentioned this to the company. They offered to send out another but it wasnt necessary. The second print... See more


Company details

  1. Poster Store
  2. also in
  3. Artist
  4. Decoration and Interior Design Store
  5. Home Improvement Store
  6. Picture Frame Shop

Written by the company

We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.


Contact info

4.8

Excellent

TrustScore 5 out of 5

558 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(558)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Super prints

Super prints, great quality and speedy delivery. Lots of care taken to ensure they arrived undamaged. Would use this site again

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

My order unfortunately arrived via Royal Mail damaged. The poster tube had been bent in half, which damaged the poster. I contacted Animato via email, with photos on Saturday and I received a response on Sunday, apologising and saying they would replace the poster a.s.a.p. I received the new poster, next day delivery the following day! Exceptional customer service, I would fully recommend and will definitely be ordering from them again. THANK YOU

March 21, 2026
Unprompted review
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Rated 3 out of 5 stars

Great prints, poor comms

I'm happy with my prints, but communication from this company was poor. I messaged them twice on their Ebay shop asking if they can combine postage costs for multiple purchases and never received a reply.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. I bought two posters in frames. They came before expected delivery date, they were packaged cleanly and properly, and the products themselves are such high quality. Big thanks to the Animato team 🙏 I would definitely recommend !

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Edward Hopper Automat

I ordered the framed print after asking the owner the size of the frame. It came much quicker than I expected. Very well packed, corner protections on it. When I opened it there was r a very slight paint chip on one corner. I took a picture and rang the owner, again answered the phone. I explained the problem and offered to send the photo. Guy accepted my word and a acceptable discount was negotiated. I liked it because he took my word and refunded the discount straight away. Very good service. I used acrylic paint and tiny paint brush. Again I'm very pleased with instant discount and the fantastic service the guy gives. The painting is on the wall now and I'm a happy bunny
James Whitchurch

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Stunning Prints! Perfect for our space.

Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The prints arrived in prefect condition and look great! They are going to be an incredible addition in our recently remodeled kitchen.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality prints

Great quality prints, fast delivery, good packaging and excellent customer service from Samuel.
Highly recommended, I will definitely be ordering from Animato again.

December 17, 2025
Unprompted review
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Rated 5 out of 5 stars

Superb

Plenty of choice and easy to order, extremely quick delivery of very well packaged items that are perfect in every way, framed beautifully and well presented print, highly recommend this company and will be ordering again in the future.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great posters and great service

Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by express post without quibbling. Would recommend.

December 5, 2025
Unprompted review

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