I have ordered three animals in costume posters on separate dates. They have arrived very quickly carefully packaged. All three are absolutely gorgeous. They brighten up my living room wall. Admired b... See more
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Review summary
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Based on these reviews
I had a minor issue - a sticky label caused a little damage to one of my prints but 1 quick email (with photos) from me and I got an immediate reply and replacement next day. Things sometimes go wrong... See more
Great posters. Really clean, sharp print on good quality paper. Also, the customer service was excellent. Royal Mail 'lost' my order but as soon as I contacted Animato they sent out replacements by ex... See more
Deciding which prints to get was the hardest part! Our prints shipped immediately after we placed the order and showed up in a very sturdy container with a nice, bright, yellow wrap inside. The print... See more
Company details
Written by the company
We Print & Produce beautiful, high-quality Posters & Framed Prints in the UK. With a wide range of styles including Japanese Art, Vintage Travel Ads and much more, our curated collections have the perfect print for you or a loved one.
Contact info
68 Greentrees Avenue, TN10 4NE, Tonbridge, United Kingdom
- 07497103699
- info@animato.uk
- animato.uk
4.6
Excellent
486 reviews
Hasn’t replied to negative reviews
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Great customer service
The company were quick to reply to my query about problems with delivery of an item which were eventually resolved. I appreciated the fact that they were prepared to go above and beyond to sort the problem out.
December 8, 2024
Reply from Animato
Hi Stephen,
Thank you for your kind words! We’re so glad we could assist in resolving the delivery issue and truly appreciate your patience throughout the process. It’s important to us to go the extra mile to ensure our customers are happy. If there’s ever anything else we can help with, don’t hesitate to reach out!
Kind regards,
The Animato Team
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Fast delivery and good price
Fast delivery and good price. The first print had a fault with the frame, but a replacement was sent quickly and easily. Great service.
December 8, 2024
Reply from Animato
Hi Clara,
Thank you for your review! We’re sorry to hear there was an issue with the frame initially, but we’re glad we could resolve it quickly and ensure you received a replacement without any hassle. It’s great to know you were happy with the delivery speed, pricing, and our service overall. If there’s anything further we can assist with, we’re always here to help.
Kind regards,
The Animato Team
Reply from Animato
Hi Jules,
Thank you for your kind words! We’re so pleased to hear you were happy with the prompt and fast service, as well as your purchase. If there’s anything else we can do for you, we’d be delighted to help!
Warm regards,
The Animato Team
Great company, let down by courier
Absolutely no complaints about the print or the company. Print was well wrapped with tissue paper and in a thick cardboard tube.
Star removed as it still arrived damaged, but that was undoubtedly the courier and not Animato.
December 7, 2024
Reply from Animato
Hi Mr. Reid,
Thank you for your kind words about our company and your understanding regarding the situation.
We’re so sorry to hear that the courier let us down and your print arrived damaged despite our efforts to package it securely.
Your experience is important to us, and we’d love the opportunity to make this right for you. Please don’t hesitate to reach out to us at help@animato.uk, and our team will be more than happy to assist with a replacement.
We truly appreciate your support and hope to exceed your expectations next time!
Kind regards,
The Animato Team
Order not received
Thank you for rectifying this & for the follow up phonecall - much appreciated!
November 29, 2024
Unprompted review
Reply from Animato
Hi Georgie,
Thank you for your feedback and for your previous order with us—we’re so sorry to hear about the delay with your latest purchase. We completely understand how frustrating this must have been, especially when shopping for a Christmas gift.
Having checked our tracking records, it seems the order was delivered shortly after this review was posted. We’ve also been in touch with you directly to ensure everything is now resolved. If there’s anything further we can do to assist, please don’t hesitate to reach out—we’d be delighted to help.
Thank you for your patience and understanding, and we hope you love your print!
Kind regards,
The Animato Team
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THe Christmas pixie had caused havok in…
THe Christmas pixie had caused havok in the orders despatch room, which resulted in me receiving the wrong picture!
But the brilliant Animato elves rectified the order and made sure I was sent the correct picture before I cried.
They even gave me a partial refund.
Very good service as always 👍
I love the Japanese art and the quality is fabulous.
Sensible packaging too .
November 29, 2024
Reply from Animato
Hi Louisa,
Thank you for your wonderfully whimsical review! It seems the Christmas pixie really did have some fun, but we’re so glad our team of Animato elves could save the day and make things right for you before any tears were shed. We’re thrilled to hear you’re happy with the corrected order, our service, and the quality of your Japanese art prints.
We truly appreciate your kind words and sense of humour—it’s customers like you who keep us smiling through the festive chaos! If there’s ever anything else we can help with, we’d be delighted to assist.
With cheer,
The Animato Team 🎄✨
Outstanding customer service and great…
Outstanding customer service and great picture
November 29, 2024
Reply from Animato
Hi John,
Thank you for your fantastic review! We’re so pleased to hear you’re happy with your picture and that our customer service stood out. Your satisfaction means the world to us, and we’re always here if you need anything else.
Warm regards,
The Animato Team
Delivered on time and really…
Delivered on time and really appreciated the way our prints were packed to ensure a quality product.
November 30, 2024
Reply from Animato
Hi Brian,
Thank you for your kind feedback! We’re so pleased to hear your prints arrived on time and that you appreciated the care we took in packaging them. Ensuring your artwork reaches you in perfect condition is always a top priority for us. If there’s anything else we can assist with, we’d love to help!
Kind regards,
The Animato Team
Brilliant
Brilliant. ! Super good quality, I choose a black frame which was well made and framed picture perfectly. Great to deal with , packed so save and well.. quick delivery . Dont hesitate to order from this company. ✔️
November 29, 2024
Reply from Animato
Hi Joy,
Thank you for your fantastic review! We’re thrilled to hear you’re so happy with the quality of your framed picture and that it arrived safely and quickly. It’s wonderful to know the black frame was a perfect choice for your artwork. Your kind words and recommendation mean so much to us, and we’d be delighted to assist you again in the future!
Warm regards,
The Animato Team
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Great selection
My 4th purchase and as always, well packaged and efficient service. Bauhaus and Boho and railway travel are all great conversation pieces and memories.
November 29, 2024
Reply from Animato
Hi Moira,
Thank you for your continued support and for sharing such lovely feedback! It’s wonderful to hear that our range of designs have become meaningful additions to your collection. We’re thrilled you’ve had another great experience with our efficient service and secure packaging. We can’t wait to help you find even more artwork to enjoy soon!
Kind regards,
The Animato Team
Beautiful framed art
Beautiful framed art. Came really quickly. I'm very happy and will definitely buy again.. Good communication with seller too.
December 7, 2024
Unprompted review
Reply from Animato
Hi Joanne,
Thank you for your wonderful review! We’re delighted to hear you’re happy with your framed art and the speedy delivery. It’s always great to know our communication met your expectations as well. We look forward to helping you find more beautiful pieces in the future!
Warm regards,
The Animato Team
Reply from Animato
Thank you for your kind feedback, Moya! We’re so pleased to hear you were happy with our service and the speedy delivery. If there’s anything else we can do for you, don’t hesitate to reach out!
Best regards,
The Animato Team
All excellent.
November 27, 2024
Reply from Animato
Thank you for your feedback! We’re thrilled to hear everything was excellent. If there’s anything more we can do for you, don’t hesitate to reach out!
Kind regards,
The Animato Team
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High quality print
It’s joyful to look at the prints. Great service from the seller as well.
November 4, 2024
Reply from Animato
Hi Secil,
Thank you for your kind words! We’re delighted to hear the prints bring you joy—that’s exactly what we aim for. It’s also wonderful to know you were happy with our service. If there’s anything else we can do for you, we’d love to help!
Warm regards,
The Animato Team
Reply from Animato
Hi Laura,
Thank you for your lovely feedback! We’re so pleased to hear the quality exceeded your expectations—it’s always our goal to impress. If there’s anything else we can assist you with, we’d be delighted to help!
Best regards,
The Animato Team
Best frames.
Brilliant product and very well packed and delivered. Quality of print and frame was excellent.
October 26, 2024
Reply from Animato
Hi Helen,
Thank you so much for your kind words! We're thrilled to hear you loved the quality of our prints and frames, and that everything arrived safely and well-packed. Your satisfaction means the world to us, and we’re always here if you need anything else or have any further feedback.
Best wishes,
The Animato Team
fast and secure delivery
Pictures as seen, delivery quick, packaging great so no issues. Can't wait to see them up but waiting to decorate first!
November 24, 2024
Unprompted review
Reply from Animato
Hi Jacqui,
Thank you for your lovely feedback! We're so pleased to hear that your order arrived quickly and securely, and that you're happy with your prints. It sounds exciting to decorate and get everything up on display—feel free to share a picture once they're up, we'd love to see them! If there's anything you need in the meantime, don’t hesitate to reach out.
Kind regards,
The Animato Team
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Hi quality print (framed) delivered…
Hi quality print (framed) delivered very quickly. Vast selection available.
November 19, 2024
Unprompted review
Reply from Animato
Thank you for your wonderful review! We're delighted to hear you’re happy with the high-quality framed print and that it arrived so quickly. We do pride ourselves on offering a wide selection, so it’s great to know you enjoyed browsing through our range. If there’s ever anything else we can help with, we’d be more than happy to assist.
Best wishes,
The Animato Team
Product is as good as expected and…
Product is as good as expected and delivered on time but no note dropped off to advise it'd been delivered next door
November 1, 2024
Reply from Animato
Hi Rob,
Thank you for your feedback! We're so glad to hear you’re happy with the product and that it met your expectations. We’re sorry to hear there was no note left about the delivery location—that’s certainly something we’ll look into with our couriers to ensure a smoother experience in the future. If there’s anything else we can help with, please don’t hesitate to reach out.
Kind regards,
The Animato Team
Highly recommended
Good quality, quick and efficient service.
Great selection of artwork.
October 31, 2024
Reply from Animato
Hi Chris,
Thank you for your lovely review and recommendation! We're thrilled to hear you were impressed with the quality, service, and variety of artwork we offer. It’s always a pleasure to know our customers had such a positive experience. If you need anything else, we’re here to help!
Best wishes,
The Animato Team
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