It's always a pleasure working with Answerforce and their team. Their agents are great, they are always open to feedback and updates we have. Their messages are timely, accurate, and efficient. They h... See more
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Review summary
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Anuja was my onboarding specialist. She was wonderful, made it very easy to get set up and her team is very knowledgeable. Answerforce has so many options and ways to customize your call inflows. T... See more
Company replied
Had a great onboarding call with Anuja Selvaraju at Answer Force today. She was professional, patient, and walked me through everything clearly, answering all my questions along the way. Made the whol... See more
Company replied
Hindumathi was extremely helpful! It was so nice to speak with someone who took time to look at our account. Not only were all my questions answered but she also had many excellent ideas of how we can... See more
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Company details
Written by the company
24/7 receptionists for home service businesses. Answer calls day and night, capture every lead, and schedule appointments with ease. Missed calls are missed opportunities; be the contractor that always answers with AnswerForce. Plans include 24/7 live answering (weekends and holidays included), emergency dispatch, appointment scheduling, notifications, call recording, lead qualifiction, mobile and desktop app, team messaging, custom scripts, blocked callers, integrations, business phone number verified contacts and first 30 calls under 30 seconds free.
Rated Number One for a Reason
Written by the company
- Stay Open 24 Hours
- Get back to the job at hand, focus on what matters most, and let our professional live receptionists grow your business around the clock. We're rated the number one answering service for a reason!
- People, Not Bots
- We're committed to 100% human service: no AI, no bots, no phone trees, and no voicemail. Your callers will always get a human hello from our U.S.-based team.
- Everything Included
- Unlike competitors, we include everything you need in your plan. You shouldn't have to pay more for features like call recording, notifications, 24/7 coverage, appointment scheduling, and business phone numbers. Over 20 features are included free with every AnswerForce plan.
Proudly People Powered
Committed to keeping service human.
A real human will always answer your calls and chats. We believe only real people can offer the connection you need to build lasting relationships with customers.
Contact info
1033 SE Main St, 97214, Portland, United States
- 8004618520
- clientservices@answerforce.com
- answerforce.com
Keep Service Human: Free Report
4.9
Excellent
964 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Subhojit made onboarding very easy
Subhojit made onboarding very easy. He explained things extremely well and followed up multiple times. Truly a solid company and team!
September 29, 2026
Reply from AnswerForce
Thank you, Matt, for sharing this! We’re so glad to hear Subhojit made your onboarding experience easy and took the time to explain everything clearly. Following up and making sure our clients have what they need is such an important part of the process, so it’s great to hear that stood out to you. We’ll definitely pass this along to Subhojit and the team. We really appreciate you choosing AnswerForce!
Tabby Adams
AnswerForce Lead Client Account Manager
Shanna was fantastic to deal with
Shanna was fantastic to deal with! She was extremely knowledgeable about the services you provide to your clients and was able to answer all of my questions.
Her professionalism and top-notch customer service made the entire experience excellent.
Highly recommend!
October 2, 2026
Unprompted review
A huge shoutout to Subhojit
A huge shoutout to Subhojit! 🌟 He was incredibly helpful and patient while helping me create a new user for my account. He made the whole process feel easy and stress-free—and that’s saying something when technology is involved! 😂 Absolutely superb service from start to finish. Kind, knowledgeable, and genuinely helpful. Thank you, Subhojit! ⭐⭐⭐⭐⭐
September 30, 2026
Reply from AnswerForce
Thank you so much, Darlene, for taking the time to share such wonderful feedback! We’re so glad Subhojit was able to make the process of creating a new user feel easy and stress free. Your kind words about his patience, knowledge, and genuine helpfulness mean a lot, and we’ll be sure to share them with him.
We truly appreciate you choosing AnswerForce and trusting us to support you and your business. We’re always happy to help make the technology side of things a little easier!
Tabby Adams
AnswerForce Lead Client Account Manager
We had a great onboarding experience…
We had a great onboarding experience today! Jess was great and made sure we understood all the features and answered all of our questions. They are super polite and professional. So far we have been very happy with our decision to use AF. Salesperson Maura was also great and the biggest reason we chose AF!
September 28, 2026
Unprompted review
Reply from AnswerForce
Hello Sharee,
Thank you so much for the wonderful review! It’s so great to hear that Jess made your onboarding experience easy and that she took the time to make sure all of your questions were answered. And we’ll definitely make sure Maura gets a big shoutout too!
We’re so happy you chose AnswerForce and are already having such a great experience. We’re excited to be working with you and look forward to being here for you as you grow!
Shelby Anderson
AnswerForce Operations Leader
Anuja Selvaraju helped my set my…
Anuja Selvaraju helped me set my account up for my HVAC business. She made it smooth and answered all my questions. Thank you!!!!
September 24, 2026
Unprompted review
Reply from AnswerForce
Hello,
Thank you so much for taking the time to leave such a great review! I’m so happy to hear Anuja made getting your account set up smooth and took the time to answer all of your questions. We’ll definitely make sure she sees this!
We’re excited to be working with you and your HVAC business and look forward to being here to support you!
Shelby Anderson
AnswerForce Operations Leader
I can tell when someone is fake, he is genuine
I can tell when someone is fake. He is not and i appreciate his help. 5 Stars.
September 24, 2026
Reply from AnswerForce
Thank you, Ryan, for the 5-star review! We’re so glad to hear Subhojit was able to provide the genuine, helpful support you appreciate. We’ll be sure to share your kind words with him, and we look forward to continuing to support your business!
Tabby Adams
AnswerForce Lead Client Account Manager
My Onboarding meeting with Aayushi…
My Onboarding meeting with Aayushi Jayaswal was excellent. I learned all the features that AnswerForce has available for my office.
September 24, 2026
Unprompted review
Reply from AnswerForce
Thank you for the great feedback, Franklyn! We’re so glad to hear you had an excellent onboarding experience with Aayushi and were able to learn more about the features available to support your office. We truly appreciate you taking the time to share your experience!
Tabby Adams
AnswerForce Lead Client Account Manager
Amazing Answering Serivce
Great company to work with! They really put in the effort to know your business and how they can help the most. Call recordings let you know what is happening in real time. On-boarding process was efficient and set us up for success. Would highly recommend!
September 8, 2026
Reply from AnswerForce
Thank you, Greg, for the fantastic review! We’re so glad to hear you had a great onboarding experience and that our team has taken the time to understand your business and how we can best support you. We truly appreciate your recommendation and partnership!
Tabby Adams
AnswerForce Lead Client Account Manager
Subhojit Bhowmick- Top Notch Service
Subhojit Bhowmick was so proactive and immediately contacted our company at the first sign of an issue. We let him know the bad review was clicked in error. He was so kind over the phone and really took the time to make sure our script was correct and that our company was happy. My best phone call of the day!
September 3, 2026
Reply from AnswerForce
Thank you so much, Lizzy, for sharing this wonderful feedback! We’re so glad Subhojit was able to quickly step in, make sure everything was taken care of, and leave you with a positive experience. We truly appreciate your kind words about his patience, care, and attention to detail. We’re lucky to have him on our team!
Tabby Adams
AnswerForce Lead Client Account Manager
These guys are fantastic
These guys are fantastic! They're willing to work with you to build a script that fits your company's needs. Their agents are bright, capable, and professional. They'll hop on a call with you right away whenever there’s something you need. All around, great to work with! A+ service!
August 26, 2026
Reply from AnswerForce
Hello Drew,
Thank you so much for the wonderful review! We’re so happy to hear that you’ve had such a great experience with our team. We really do our best to listen to what each business needs and make sure we’re providing a service that works for you.
I’ll definitely be sharing your kind words with our team; they will be so happy to know we are hitting the mark!
We truly appreciate you choosing us and trusting our team to support your business!
Shelby Anderson
AnswerForce Operations Leader
Fantastic Service!
It's always a pleasure working with Answerforce and their team. Their agents are great, they are always open to feedback and updates we have. Their messages are timely, accurate, and efficient. They handle difficult situations with finesse and are always quick to reach out and communicate about anything that is urgent or high priority. Couldn't recommend them enough!
August 21, 2026
Reply from AnswerForce
Ashley, thank you so much for the fantastic feedback! We’re thrilled to hear that our team consistently provides timely, accurate, and efficient support, especially when handling those more challenging situations. We truly appreciate your trust and partnership with AnswerForce!
Tabby Adams
AnswerForce Lead Client Account Manager
Had a great onboarding call with Anuja!
Had a great onboarding call with Anuja Selvaraju at Answer Force today. She was professional, patient, and walked me through everything clearly, answering all my questions along the way. Made the whole setup process smooth and stress-free. Great start with the team — highly recommend!
July 20, 2026
Reply from AnswerForce
Hello Elizabeth,
Thank you so much for taking the time to share your feedback! We are so happy to hear that Anuja made your onboarding experience smooth, clear, and stress-free. We know how important a strong start is, and we're thrilled she was able to answer your questions and help you feel confident every step of the way.
Thank you for trusting us to support your business. We truly appreciate your recommendation and look forward to serving you for many years to come!
Shelby Anderson
AnswerForce Operations Leader
Pooja was very knowledgeable and…
Pooja was very knowledgeable and helpful to understand the process and functions.
July 16, 2026
Reply from AnswerForce
Thank you for your review, Jason! We're so glad to hear Pooja made the onboarding process easy to understand and helped you feel confident in how everything works. We appreciate you choosing AnswerForce and look forward to supporting your business!
- Tabby Adams, AnswerForce Lead Client Account Manager
Positive Client Experience
My experience with the service AnswerForce provides has been outstanding. I truly appreciate the team's attentiveness and prompt response to every request I submit, such as script updates. I consistently receive both a phone call and an email confirming that my requested changes have been completed.
Additionally, I appreciate their willingness to address any questions or concerns that arise, as well as their openness to discussing opportunities for improvement on both sides of the partnership. That collaborative approach has been invaluable.
Overall, AnswerForce provides exceptional service and consistently delivers a positive client experience. I highly recommend their services.
July 13, 2026
Unprompted review
Reply from AnswerForce
Hello J.Boykin,
Thank you for taking the time to share your experience! We're so grateful for your trust and are happy to hear that our team has been able to provide the responsive, collaborative support you deserve.
Your feedback means so much to us, and we appreciate the opportunity to serve your business.
Shelby Anderson
AnswerForce Operations Leader
we were assisted by Subhojit Bhowmick…
we were assisted by Subhojit Bhowmick of AnswerForce and he was able to guide us to best practice to where our incoming callers would have the best experience. Isn't that what it's all about? He was very thorough in his instruction and recommendations. Thank you for the Great Job!
July 13, 2026
Reply from AnswerForce
Hello Charles,
Thank you so much for sharing your experience! We know how important it is to create the best possible experience for your callers, so we're thrilled to hear that Subhojit was able to guide you with thoughtful recommendations and best practices. We'll be sure to share your kind words with him; they're sure to make his day!
Thank you for trusting AnswerForce to support your business. We truly appreciate the opportunity to serve you.
Shelby Anderson
AnswerForce Operations Leader
Great service
Great service, they have access to my CRM and input customer information and take calls, the customers think they are calling my office. Really professional service... I highly recommend AnswerForce.
July 9, 2026
Unprompted review
Reply from AnswerForce
Hello Louis,
Thank you so much for your kind words and for recommending AnswerForce! We know how important it is for your customers to have a seamless experience, and we're so happy to hear that our team feels like a true extension of your business.
We truly appreciate you taking the time to share your experience with us. Thank you for trusting us to support your business; we look forward to continuing to serve you!
Shelby Anderson
AnswerForce Operations Leader
Great Solution Finders and Customer Service
I had the pleasure of working with Hima on reports our business needed. She asked great questions to understand my need and walked me through a solution with lots of grace! Thank YOU, Hima!
July 9, 2026
Reply from AnswerForce
Hello Kristopher,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that Hima took the time to understand your needs, asked thoughtful questions, and guided you to the right solution with such care. We'll be sure to pass along your kind words to her. They will mean a lot.
We appreciate you trusting AnswerForce to support your business and look forward to continuing to serve you.
Shelby Anderson
AnswerForce Operations Leader
Crystaline was so patient and wonderful…
Crystaline was so patient and wonderful with my meeting today to set up live call appointment booking through SetMore. They are highly knowledgeable and professional.
June 29, 2026
Unprompted review
Reply from AnswerForce
Hello Steven,
Thank you so much for taking the time to share this wonderful feedback! Crystaline is an incredible member of our service team, and we're thrilled to hear she provided you with such a knowledgeable, professional, and patient experience while helping you get Setmore appointment booking set up.
We truly appreciate your kind words and your trust in AnswerForce. We look forward to serving your business for years to come.
Shelby Anderson
AnswerForce Operations Leader
Hindumathi is one of the most competent…
Hindumathi is one of the most competent client care managers I have ever worked with. I am the COO of the largest domestic issue law firm in Central Texas. My expectations are always extremely high in the business world. She’s extremely thorough. I trust her 100% when working on or updating my script. She’s extremely hard working and has incredible amounts of patients. She also knows how to manage her time well and pushes the call along smoothly and swiftly to help both of us quickly end the call so we can take care of the endless amounts of business we both need to attend to after the call. She has given me great confidence in Lex. I know I am in good hands trusting Lex with 100% of my calls 24/7.
June 25, 2026
Unprompted review
Reply from AnswerForce
Thank you so much for your thoughtful review! Hearing feedback like this means a great deal to our team. We're thrilled to know Hindumathi's knowledge, attention to detail, and dedication have earned your trust and confidence. Building strong partnerships with our clients is incredibly important to us, and we're honored to support your firm and be trusted with your calls around the clock. Thank you for taking the time to share your experience.
Tabby Adams, Lead Client Account Manager
Onboarding was a breeze!!!!
Anuja was my onboarding specialist. She was wonderful, made it very easy to get set up and her team is very knowledgeable. Answerforce has so many options and ways to customize your call inflows. This is going to be a wonderful solution for me in my solo law practice. It's like having an entire team behind me!!!
June 24, 2026
Reply from AnswerForce
Thank you for the wonderful review! We're so glad to hear Anuja made the onboarding process easy and helped you feel confident getting started. It's great to know you're already seeing the value of the flexibility and customization available with AnswerForce. Supporting busy professionals, especially solo practitioners, is exactly why we're here. We appreciate you taking the time to share your experience and are excited to be part of your team's success.
- Tabby Adams
AnswerForce Lead Client Account Manager
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