Antalyacip Reviews 

8
•
TrustScore 3 out of 5

2.8

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Company details

  1. Travel lounge

Written by the company

Antalyacip.com is a service provided by the kaden group of travel companies, that allows clients to take advantage of great rates for the fast track and lounge services provided at Antalya Airport. Fast Track on Departure, Fast Track on Arrival and the Premium CIP lounge can be reserved through this website.


Contact info

2.8

Average

TrustScore 3 out of 5

8 reviews

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4-star
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1-star

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2.8

All reviews

(8)

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Rated 1 out of 5 stars

Do not waste your money It’s the worst

Food cold
Processed chicken nuggets were awful
Potato Wedges cold & soft
Soup cold
2 sections of areas were food is served from So the area was difficult to navigate
Seating plan is like a mini McDonalds only the food is bad & cold
Stay clear of this Comfort Lounge Take your chances with other food at the airport
The separately wrapped baps were the only thing edible
Plates of uneaten wasted food all around the place. Just awful

October 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Rushed and stolen luggage

Due to tui ordering the transfer late we turned up got rushed through passport checks which was great got into the lounge in time to grab a coke and rush to the plane. But my main gripe is my suitcase went missing and finally turned at my house 3 days late with damaged tsa locks and over half of the contents stolen which will be dealt with by insurance companies. For a so called premium service to not make sure the case was not on my flight and not being rifled through I do personally hold this service responsible unless it can be proved otherwise.
There was 5 other families at Gatwick who also used this service who all had cases missing. It has left a very bitter taste with me and may cancel all future holidays and business to Turkie.

September 17, 2024
Unprompted review
Rated 5 out of 5 stars

Worth the price for the fast track…

Worth the price for the fast track through security and check in, straight to the lounge. You use the diplomats entrance and there is no one there apart from you. Antalya airport is like a cattle market with crowds of people unable to find seats, sleeping on the floors etc, so was good to get away from all this. Would definitely recommend particularly if you have kids.

Lounge itself is just ok, food is pretty rubbish and coffee is terrible, but there are comfy seats and we had no issue finding a seat even at a busy time.

August 31, 2024
Unprompted review
Rated 1 out of 5 stars

Not recommend for arrival

In April 2024 we took a package for faster passport control and baggage assistance on arriving at Antalya airport. It was something like €65 per person. Upon arrival we had to report to a counter where the agent decided to let all the crew members from the aircraft go first while we had been waiting for a while. Unfortunately we could not experience the VIP experience because we would have been faster with the normal passport control. So I would not recommend this for arriving!

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic facility worth paying the extra for.

Booking was straightforward and confirmed quickly. Payment process was easy. Using the CIP service meant that we were checked in as soon as check in opened. We were escorted through our own quieter security lane, and passport control. The lounge was peaceful, we could all sit together on comfortable seats. Light snacks and drinks were available in the lounge. Out in the main departure lounge we saw people sitting and sleeping on the stairs as this was the only place to set up a base as the terminal was so busy. This made it well worth paying for the CIP service.

July 22, 2024
Unprompted review
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Rated 2 out of 5 stars

Not A Great Experience

Although good to get away from the bustle of the airport terminal , the lounge was packed , hardly room for sitting , food offering was max 2 star but what was worse was the appearance of people dressed like they’d come straight from the beach plus say 2 people taking up seating areas for 4 people , not a great impression for Amex gold / platinum cardholders.
Antalyacip which is a different entity has asked me to amend my review , if this doesn’t apply to antalyacip who had no connection to this lounge at the time of my visit then pls make no connection with antalyacip and whoever was operating the lounge , I hope this clarifies.

July 23, 2023
Unprompted review
Antalyacip logo

Reply from Antalyacip

Hi M.A., Thank you for taking the time to write a review about the Lounge at Antalya Airport. Whilst we are happy to read your observations about the Lounge itself, this TrustPilot review page is for reviews of the service provided by Antalyacip.com - a partner website to assist those that wish to book the Fast Track and Lounge services. We hope that this clears up the confusion, as this website was launched in November 2023, whereas you travelled in July 2023 and it wouldnt have been through us.
Thank you!

With warm regards,
AntalyaCIP.com

Rated 5 out of 5 stars

Great service as always

Great service as always, we booked through Kaden Group, as we where staying at the Cullinan Hotel, rather than the Maxx as we usually do.

With 3 young children all under 8, it is hassle free, quick and peace of mind.

Thanks as always

November 8, 2023
Unprompted review
Antalyacip logo

Reply from Antalyacip

Hi David, Thank you for taking the time to write a review about your experience booking the Fast Track and Lounge at Antalya Airport through antalyacip.com. We really appreciate your feedback.

We look forward to completing the booking on your next vacation to Antalya!

With warm regards
AntalyaCIP.com

Rated 5 out of 5 stars

CIP - Kaden Group

Great value for money.

I've used CIP before having stayed at Regnum and Calista, but as I was staying at a different hotel we booked this through Kaden Group. After showing the QR code to the CIP person outside we were airside in 25 mins. This is actually the longest time it has taken me, quickest has been 14 mins but average is 20 mins.

Booking was easy and straightforward, no issues and recommend Kaden Group who are very professional and helpful, cannot fault them

November 25, 2023
Unprompted review
Antalyacip logo

Reply from Antalyacip

Hi Gavin, Thank you very much for writing a review about Antalyacip.com on TrustPilot. we really appreciate your feedback.

We look forward to arranging your Fast Track & Lounge Experience on your next exciting adventure!

With warm regards,

The team at Antalyacip.com

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