Anthony Betts Motor GroupReviews 

2,307
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, professional, and knowledgeable, making the car buying process smooth and stress-free. Many highlight the excellent customer service and after-sales support, noting that their queries were answered and they felt valued. The overall service provided is frequently described as efficient and well-managed, with a focus on transparency and a no-pressure sales approach. Reviewers appreciate the user experience, including unhurried test drives and cars being well-prepared for pickup. However, some people were dissatisfied with inconsistent information and poor treatment, citing issues with car availability and conflicting excuses.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their friendliness, helpfulness, and... See more

Service

Users describe positive interactions with service, highlighting the outstanding and faultless experience from... See more

Product

Consumers express high satisfaction with the product, often describing vehicles as looking new and being... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the professionalism,... See more

User experience

Clients share positive opinions on user experience, with many describing the car buying process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more

Company replied

Rated 5 out of 5 stars

Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more

Company replied

Rated 5 out of 5 stars

I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even hon... See more

Company replied

Rated 5 out of 5 stars

Our buying experience was the easiest path I have ever experienced. No pressure sell just honest & efficient interactions with Ifti Khan. We bought an electric Corse E and the test drive experience wa... See more

Company replied


Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Motor Vehicle Dealer
  4. Suzuki Dealer
  5. Used Car Dealer

About Anthony Betts Motor Group

Written by the company

Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide. We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money. Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.

href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE

RAC Approved Dealership

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service. As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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4.9

All reviews

(2,307)

335 reviews in the last 12 months

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Rated 5 out of 5 stars

Six stars

Have always used these guys, great experiences every time. I wish I could leave a six start review

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a fantastic experience purchasing my new car from this garage. I made the 4-hour round trip to visit them based on the excellent reviews I'd read beforehand, and I'm pleased to say they absolutely lived up to the reputation.

From the moment I called, Andrew was incredibly helpful and arranged a same-day test drive, which was a huge plus. I especially appreciated that they allowed us to take the car out unsupervised, as I much prefer being able to get a proper feel for a vehicle without any pressure.

Andrew was friendly, knowledgeable, and genuinely listened to my concerns about whether the car was the right fit for me. Rather than trying to persuade me, he answered all my questions clearly and honestly, giving me the information I needed to make an informed decision.

The whole process was smooth and efficient, with just four days from test drive to collection. Communication throughout was excellent, and there was absolutely no pressure to buy additional products or extras. Everything was explained clearly, and the decisions were left entirely up to me.

I absolutely love my new car, and so far it's been everything I was hoping for. A big thank you to Andrew for making the whole buying experience straightforward, relaxed, and enjoyable. I wouldn't hesitate to recommend this garage to anyone looking for a stress-free car buying experience.

June 17, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you so much for taking the time to leave such a detailed and wonderful review. We’re absolutely delighted to hear that your experience with us lived up to the reputation that encouraged you to make the 4-hour round trip to visit us.
It’s fantastic to know that Andrew was able to arrange a same-day test drive and provide the friendly, knowledgeable, and honest service that helped you feel confident in your decision. We understand how important it is to have the opportunity to properly experience a vehicle, so we’re pleased that the unsupervised test drive allowed you to do just that in a relaxed, pressure-free environment.
We’re especially grateful for your comments about Andrew’s approach. Listening to customers, answering questions honestly, and helping them make the right decision for their needs is exactly the experience we aim to provide. It’s wonderful to hear that you felt supported throughout the process without any pressure or unnecessary upselling.
We’re also delighted that the journey from test drive to collection was smooth and efficient, and that our communication kept you informed every step of the way.
Most importantly, we’re thrilled to hear that you love your new car and that it has lived up to your expectations. We’ll be sure to pass your kind words on to Andrew, who will be delighted to know how much his efforts were appreciated.
Thank you again for choosing Anthony Betts and for your recommendation. We wish you many happy miles in your new car and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Usually I hate going shopping for a new…

Usually I hate going shopping for a new car. We had seen online that Anthony Betts had the car I wanted so we went over. We we were greeted by Ifti, he is not at all pushy answered all our questions. We agreed a price on the car and went to pick it up a few days later. It did have a couple of tiny blemishes which had been polished out and the car looked like new. Ifti spent time going through the paperwork and setting up a service plan, he also spent a lot of time setting up my phone on the car. He made the car buying experience much more enjoyable

June 16, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for your wonderful review, Alison. We’re delighted to hear that your experience with us changed your usual feelings about car shopping and made the process much more enjoyable.
It’s fantastic to know that Ifti provided a relaxed, no-pressure approach, taking the time to answer all of your questions and helping you find the right car. We’re also pleased that any minor blemishes were taken care of before collection, ensuring the car was presented in the best possible condition.
We’re especially glad to hear that Ifti took the time to guide you through the paperwork, arrange your service plan, and help set up your phone, making sure you were completely comfortable with your new car before driving away.
Thank you for choosing Anthony Betts and for sharing your experience. We’ll be sure to pass your kind comments on to Ifti. We wish you many happy miles in your new car and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

I recently purchased a Suzuki from…

I recently purchased a Suzuki from Anthony Betts, and I can’t express enough how outstanding the whole experience was. Initially, we planned to buy another car, but I didn’t know much about the Suzuki at first. Andrew was absolutely incredible, he took the time to explain everything, answered all our questions, and gave us in-depth insights. We were going through a very stressful period after a car accident, and we kept changing our minds on what car to buy. Andrew’s patience never wavered, he guided us with care and respect until we finally found the perfect car. I highly recommend Anthony Betts, especially Andrew, for anyone looking for a trustworthy and caring car-buying service.

June 10, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for taking the time to leave such a wonderful review. We’re absolutely delighted to hear that your experience purchasing a Suzuki from Anthony Betts was such a positive one.
We understand that buying a new car can be even more challenging following a car accident, so we’re especially pleased that Andrew was able to provide the support, patience, and guidance you needed during what was clearly a stressful time. Taking the time to answer questions, explain options thoroughly, and help customers make the right decision for their needs is exactly the level of service we strive to deliver.
It’s fantastic to hear that Andrew remained patient and supportive throughout the process, helping you navigate the different options until you found the perfect car. We’ll be sure to pass on your kind words to him, as he will be delighted to know how much his efforts were appreciated.
Thank you for your recommendation and for placing your trust in Anthony Betts. We wish you many happy and safe miles in your new Suzuki and look forward to assisting you again in the future.

Rated 5 out of 5 stars

I had an excellent experience with Ifti…

I had an excellent experience with Ifti Khan from this dealership from start to finish. Ifti Khan was fast, thorough, and incredibly helpful throughout the entire process. He answered all my questions, kept me informed at every step, and made buying a car stress-free and straightforward. There was no pressure, just honest advice and great customer service. The vehicle was exactly as described, and the attention to detail was impressive. I would highly recommend this dealership to anyone looking for a smooth, professional, and enjoyable car-buying experience.

June 11, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for your fantastic review. We’re delighted to hear that you had an excellent experience with Ifti Khan and that he provided such outstanding service from start to finish.
It’s wonderful to know that Ifti was fast, thorough, and incredibly helpful throughout the entire process, keeping you informed every step of the way and ensuring your car-buying experience was stress-free and straightforward. Providing honest advice, clear communication, and a no-pressure approach is something we pride ourselves on, so it’s great to hear that this was reflected in your experience.
We’re also pleased that the vehicle met your expectations and that our attention to detail stood out. We’ll be sure to pass your kind comments on to Ifti, who will be delighted to hear them.
Thank you for your recommendation and for choosing Anthony Betts. We wish you many happy miles in your new vehicle and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Very welcoming

Very experience, friendly and welcoming staff all of them. Mr Khan

June 12, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for your kind review Sophia. We’re delighted to hear that you found our team experienced, friendly, and welcoming throughout your visit.
We’re especially pleased that Mr Khan helped make your experience a positive one. We’ll be sure to pass on your kind comments to him and the rest of the team.
Thank you for choosing Anthony Betts once again.

Rated 5 out of 5 stars

Last week I phoned Anthony Betts

Last week I phoned Anthony Betts, the call was answered by a gentleman Ifti .

I mentioned that I was interested in a car they had for sale and that can I find out more about it .

Ifti explained about the car and answered the questions I wanted to know and arranged for me to come down to see it .

As I arrived at the garage I was greeted by Ifti and made to feel very welcome .

We looked at the car and I liked it what I saw straight away and Ifti offered me a test drive which I did .

We sat down at his desk and went through everything to the paperwork and all questions which was never to much for Ifti .

I have purchase many cars over time from dealers and my recent one being Range Rover . Wow Ifti certainly beats them on his professionalism and outstanding customer service.

Within two days my car was ready for me to collect , I arrived at the showroom and was greeted by Ifti which had all the paperwork and car ready to go .

I can call Ifti and the team at Anthony Betts and know nothing is a problem .

If anyone is looking for a car and wants a decent , honest dealer then this is the place .

Thank you Ifti and Anthony Betts for the outstanding service .

June 3, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for taking the time to leave such a detailed and wonderful review. We’re absolutely delighted to hear about your positive experience with Ifti and the team at Anthony Betts.

From your initial phone call through to collecting your new car, it’s fantastic to know that Ifti provided the professional, honest, and attentive service that we strive to deliver to every customer. We’re especially pleased that he was able to answer all of your questions, make you feel welcome, and ensure the entire process was smooth and straightforward from start to finish.

To hear that Ifti’s professionalism and customer service stood out even when compared with your previous experiences purchasing premium vehicles is incredibly rewarding. We’ll be sure to pass on your kind words to him, as he will be thrilled to know the positive impact he had on your car-buying journey.

Thank you for your recommendation and for placing your trust in us. We truly appreciate your support and look forward to assisting you again in the future. We wish you many happy miles in your new car!

Rated 5 out of 5 stars

Suzuki Vitara

Richard, the sales representative, did an absolutely fantastic job of sourcing the exact specification I was looking for and turned around getting the car prepared and ready for collection extremely quickly. Purchasing a vehicle from Anthony Betts was an absolute pleasure. Thank you Richard

May 22, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for your fantastic review. We’re delighted to hear that Richard was able to source the exact specification you were looking for and that he arranged for your vehicle to be prepared and ready for collection so quickly.

It’s wonderful to know that your experience purchasing a vehicle from Anthony Betts was an absolute pleasure. We pride ourselves on providing a smooth and enjoyable buying experience, and your feedback is greatly appreciated.

We’ll be sure to pass your kind words on to Richard, who will be thrilled to hear them. Thank you again for choosing Anthony Betts, and we hope you enjoy your new vehicle for many years to come.

Rated 5 out of 5 stars

Great experience

Andrew was very helpful when my husband and I went to choose our next vehicle. He explained the process and also advised what we do on the day of delivery.

Highly recommend great service from a dealer on our door step.

June 4, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for your lovely review. We’re delighted to hear that Andrew was so helpful when you and your husband were choosing your next vehicle.

It’s great to know that he took the time to explain the process clearly and provided helpful advice about what to expect on the day of delivery. We always aim to make the car-buying experience as straightforward and enjoyable as possible, so it’s wonderful to hear that this was reflected in the service you received.

Thank you for your recommendation and for supporting your local dealer. We truly appreciate your kind words and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Andrew Hobbs was extremely helpful and…

Andrew Hobbs was extremely helpful and patient when explaining the details of buying a new car thank you Andrew

June 3, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for your kind review. We’re delighted to hear that Andrew Hobbs was extremely helpful and patient while explaining the details of purchasing your new car.

We understand that buying a new vehicle is an important decision, and it’s great to know that Andrew took the time to ensure everything was clear and easy to understand. We’ll be sure to pass on your thanks and kind words to him.

Thank you for choosing Anthony Betts, and we hope you enjoy your new car for many years to come.

Rated 5 out of 5 stars

Very happy with my new car

Very happy with my new car. Wonderful customer service and lovely second hand car. Richard was friendly, welcoming and explained everything I needed to know. Highly recommend.

May 28, 2026
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Reply from Anthony Betts Motor Group

Thank you for your wonderful review. We’re delighted to hear that you’re very happy with your new car and that you received such excellent customer service throughout your experience with us.

It’s fantastic to know that Richard was friendly, welcoming, and took the time to explain everything you needed to know, helping to make your purchase smooth and enjoyable. We’ll be sure to pass on your kind words to him.

Thank you for your recommendation and for choosing Anthony Betts. We wish you many happy miles in your new car and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Staff are always friendly and helpful

Staff are always friendly and helpful. I was contacted and given the option to have suggested work done while the car was in fir its service. Saving me another day without a car. My car was ready the same day. Great! Thank you!

April 16, 2026
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Reply from Anthony Betts Motor Group

Thank you for your fantastic review. We’re delighted to hear that you found our team friendly and helpful, and that your service experience was such a positive one.

It’s great to know that our team kept you informed and gave you the option to have the additional recommended work completed while your car was already with us. We understand how valuable your time is, so we’re pleased we could save you the inconvenience of being without your car on another day.

Thank you for your kind feedback and for choosing Anthony Betts. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Ifti and Richard were very helpful and…

Ifti and Richard were very helpful and understanding towards my anxiety, purchasing a more updated car. It was 16 years ago since I have driven a different car.

May 20, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Thank you for taking the time to leave such a lovely review. We’re delighted to hear that Ifti and Richard were helpful, understanding, and supportive throughout your car-buying experience.

We appreciate that purchasing a newer vehicle can feel daunting, especially after driving the same car for 16 years, so it’s wonderful to know that they helped put you at ease and made the transition a positive one. Providing a friendly, patient, and supportive experience for our customers is something we take great pride in.

Thank you for choosing Anthony Betts. We hope you enjoy getting to know your updated car and wish you many happy and confident miles ahead!

Rated 5 out of 5 stars

From start to finish the communication…

From start to finish the communication with Anthony Betts is clear. The booking process was easy with my requirement for a courtesy car being fulfilled. On arrival I was met with a cheerful greeting and the handover took no time at all. As I didn't have a requirement to get my car back at a particular time I was called when the service was completed and given details of any additional charges over and above my service plan. The pick following the service was quick as all the information had been supplied prior to arrival and my car had been valeted ready for pick up. I have used Anthony Betts for a number of years and would highly recommend them.

May 19, 2026
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Reply from Anthony Betts Motor Group

Thank you for your wonderful review and for your continued loyalty to Anthony Betts over the years.

We’re delighted to hear that you found the communication clear and the booking process straightforward, and that we were able to accommodate your courtesy car requirements. It’s great to know that you received a warm welcome on arrival and that both the vehicle handover and collection processes were quick and efficient.

We always aim to keep our customers fully informed, so we’re pleased that you appreciated being updated on the progress of your service and any additional charges before collecting your vehicle. It’s also wonderful to hear that your car was returned to you valeted and ready to go.

Thank you for your recommendation and for choosing Anthony Betts time and time again. We truly value your support and look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Pleasure to Deal With

Peter was extremely helpful. Buying and collecting the car was made very easy. I would recommend this Suzuki agent

May 23, 2026
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Reply from Anthony Betts Motor Group

Thank you for your kind review. We’re delighted to hear that Peter was extremely helpful and made the process of buying and collecting your car so easy and straightforward.

Providing a smooth and enjoyable experience for our customers is something we take great pride in, so it’s wonderful to know that this was reflected in your visit.

Thank you for your recommendation and for choosing our Suzuki dealership. We hope you enjoy your new car and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

Recently purchased a car from Anthony…

Recently purchased a car from Anthony Betts and found the whole process very well managed. Richard our sales person was very professional and not pushy at all. Everything was explained to us very well and would definately reccomend paying them a visit if you are thinking of buying a car.

May 27, 2026
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Reply from Anthony Betts Motor Group

Thank you for your kind review. We’re delighted to hear that Peter was extremely helpful and made the process of buying and collecting your car so easy and straightforward.

Providing a smooth and enjoyable experience for our customers is something we take great pride in, so it’s wonderful to know that this was reflected in your visit.

Thank you for your recommendation and for choosing us. We hope you enjoy your new car and look forward to welcoming you again in the future.

Rated 5 out of 5 stars

We have had such an amazing experience…

We have had such an amazing experience with Anthony bettts.
Our sales assistant was a fantastic gent called Richard, from the second we stepped onto the forecourt, Richard went above and beyond, friendly, professional, never pushy or trying to upsell, which we have had previous experience, from other garages, it was such a great atmosphere and we couldn’t be happier with our purchase.
I will absolutely be back & asking for Richard in any future purchases or up keep advice on our new car.
Thank you so much

May 28, 2026
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Reply from Anthony Betts Motor Group

Thank you so much for your wonderful review. We’re absolutely delighted to hear that you had such an amazing experience with Anthony Betts.

It’s fantastic to know that Richard made such a positive impression from the moment you stepped onto the forecourt. Providing friendly, professional, and pressure-free service is exactly what we strive for, so we’re thrilled that you felt comfortable and supported throughout the entire process. We’re especially pleased to hear that Richard went above and beyond to help you find the right car without any pressure or upselling.

Your kind words about the atmosphere and your overall experience mean a great deal to us. We’ll be sure to pass your feedback on to Richard, who will be delighted to hear how much his efforts were appreciated.

Thank you again for choosing Anthony Betts. We wish you many happy miles in your new car and look forward to welcoming you back for any future purchases or advice you may need.

Rated 5 out of 5 stars

From day one Richard was attentive to…

From day one Richard was attentive to our needs. We changed our minds several times about whether we wanted to buy a new or used car. Richard was not only very knowledgeable about the range of vehicles available to us, he actually listened to us and help us make the right decision for us!
At no point did he try to push us towards a more expensive option that we didn't want or need.
He then sourced the car that we wanted!
We have run our on business for over 20 years, so understand the value of good customer relations.
Richard has GREAT customer relation and focus!
All in all we are very happy customers.

May 29, 2026
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Reply from Anthony Betts Motor Group

Thank you for taking the time to leave such a fantastic review. We’re delighted to hear that Richard was attentive to your needs from the very beginning and supported you throughout your car-buying journey.

It’s wonderful to know that he took the time to listen, understand your requirements, and help you make the right decision for you, whether that was a new or used vehicle. We firmly believe that finding the right car for our customers is far more important than simply making a sale, so it’s especially rewarding to hear that you never felt pressured towards a more expensive option.

We’re also pleased that Richard was able to source exactly the car you wanted. As business owners yourselves, your recognition of the importance of excellent customer service and customer relationships makes your feedback particularly meaningful.

We’ll be sure to pass your kind words on to Richard, who will be thrilled to hear them. Thank you again for choosing Anthony Betts, and we wish you many happy miles in your new car.

Rated 5 out of 5 stars

Purchase of Suzuki Swace

We purchased a Suzuki Swace from Andrew at Anthony Hobbs. He was friendly to deal with, efficient at communicating on e-mail and the purchase of the Swace a week later went smoothly. Thanks

April 4, 2026
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Reply from Anthony Betts Motor Group

Thank you for your lovely review! We’re delighted to hear Andrew made the whole process friendly, smooth, and easy from your first enquiry through to collecting your Suzuki Swace.
It’s great to know the communication and purchase experience met your expectations, and we’ll be sure to pass your kind comments on to Andrew.
Thank you again for choosing Anthony Betts, and we wish you many happy miles in your new Swace!

Rated 4 out of 5 stars

Service was good

May 21, 2026
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Reply from Anthony Betts Motor Group

Thank you for your feedback! We’re pleased to hear you were happy with the service you received.
We really appreciate your support and look forward to welcoming you again in the future!

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