My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more
Company replied
I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even hon... See more
Company replied
Our buying experience was the easiest path I have ever experienced. No pressure sell just honest & efficient interactions with Ifti Khan. We bought an electric Corse E and the test drive experience wa... See more
Company replied
Company details
About Anthony Betts Motor Group
Written by the company
Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide.
We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money.
Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.
href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE
RAC Approved Dealership
All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service.
As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.
FIND OUT MORE
Contact info
Leighton Buzzard Road, Water End, HP1 3BD, Hemel Hempstead, United Kingdom
- 01442 242841
- mail@anthonybetts.co.uk
- anthonybetts.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pick up and drop off service.
Super pick up and drop off service when having MOT and service.
April 15, 2026
Reply from Anthony Betts Motor Group
Thank you for your kind feedback! We’re delighted to hear you were pleased with our pick-up and drop-off service for your MOT and service.
Making things as convenient and hassle-free as possible for our customers is always our aim, so it’s great to know you had such a positive experience.
We really appreciate your support and look forward to helping you again in the future!
Fantastic service
Fantastic service, I had booked in for a service on our Vitara, and mistakenly turned up a week early. Despite my mistake, the team still managed to do everything while I waited, and in very quick time too. Bought our cars from here, have been back for a warranty claim and a service now and every time has been faultless. Thoroughly recommended. Martin Simmonds on the service team has been great every time.
May 13, 2026
Reply from Anthony Betts Motor Group
Thank you so much for your fantastic review and recommendation!
We’re really pleased we could still accommodate your service despite the mix-up with the booking date, and it’s great to hear the team managed to get everything completed quickly while you waited.
It means a lot to know you’ve continued to trust us not only with purchasing your cars, but also for warranty work and servicing, and that every visit has been faultless. We’ll be sure to pass your kind comments on to Martin Simmonds and the service team — they’ll be delighted to hear your feedback.
Thank you again for your continued support, and we look forward to seeing you again in the future!
Reply from Anthony Betts Motor Group
Thank you for your kind feedback! We’re delighted to hear you received brilliant customer service from the team.
We really appreciate your support and look forward to welcoming you again in the future!
Important to me having car picked up…
Important to me having car picked up from my home address, and being brought back again.
Being advised about essential repairs. Kept Informed through out during service and mot.
Cannot fault this company which have serviced my car for 21years.
April 24, 2026
Reply from Anthony Betts Motor Group
Thank you so much for your wonderful feedback and for your loyalty over the past 21 years — it truly means a lot to us.
We’re delighted to hear that the collection and delivery service made things more convenient for you, and that you felt well informed throughout your service and MOT. Providing honest advice and keeping our customers updated every step of the way is something we really value.
Your continued trust and support over so many years is greatly appreciated. We look forward to looking after you and your car for many more years to come!
Very pleased with the excellent service
May 20, 2026
Reply from Anthony Betts Motor Group
Thank you for your kind feedback! We’re delighted to hear you were very pleased with the excellent service you received.
Your support is greatly appreciated, and we look forward to welcoming you again in the future!
My car was picked when they said it…
My car was picked when they said it would be. I was phoned about the mot pass, what was recommended to have done as well as the price. Then the car was brought back when I told them I would be in. All very seamless.
April 13, 2026
Reply from Anthony Betts Motor Group
Thank you for your great review! We’re pleased to hear everything went smoothly from collection through to return, and that our team kept you fully informed throughout the MOT process.
It’s great to know the communication, timing, and overall service made the experience seamless for you.
We really appreciate your feedback and look forward to helping you again in the future!
Excellent service
May 1, 2026
Reply from Anthony Betts Motor Group
Thank you for your kind feedback! We’re delighted to hear you received excellent service from the team.
We really appreciate your support and hope to see you again in the future!
Swift service and I was contacted by…
Swift service and I was contacted by them and it was put right by them using the warranty.
May 20, 2026
Reply from Anthony Betts Motor Group
Thank you for your review! We’re pleased to hear you received swift service and that the issue was resolved quickly for you under warranty.
Providing great aftersales support is very important to us, so it’s great to know the team was able to put things right promptly.
We really appreciate your feedback and thank you again for choosing us.
Very good service
Everything that was needed was done. Car collected and returned home. Valet done. Staff pleasant as always.
May 15, 2026
Reply from Anthony Betts Motor Group
Thank you for your kind review! We’re pleased to hear everything was completed smoothly and that you were happy with the collection and return service, as well as the valet.
It’s also great to know our team looked after you well and provided the pleasant service you’ve come to expect from us.
We really appreciate your continued support and look forward to seeing you again in the future!
Richard was easy to deal with
Richard was easy to deal with, seemed like a genuine bloke. He explained everything clearly. I would buy from him again. We had a good experience with Antony Betts in Hemel Hempstead
May 21, 2026
Reply from Anthony Betts Motor Group
Thank you for your kind review! We’re delighted to hear you had a good experience with us at Anthony Betts Hemel Hempstead.
It’s great to know Richard made the process easy and straightforward, and that his genuine and clear approach left such a positive impression. We’ll be sure to pass your lovely feedback on to him.
We really appreciate your support and look forward to welcoming you again in the future. Enjoy your new car!
Robert was efficient and patient and…
Robert was efficient and patient and extremely helpful. He explained all I needed to know I. Detail and assured me I’d the dealership support moving forward. The sale went very well and I’m happy with my car
May 15, 2026
Reply from Anthony Betts Motor Group
Thank you for your lovely review! We’re so pleased to hear that Robert was efficient, patient, and helpful throughout your experience.
It’s great to know he took the time to explain everything clearly and made sure you felt supported every step of the way. We’re delighted the sale went smoothly and, most importantly, that you’re happy with your new car.
Thank you again for choosing us, and we look forward to supporting you in the future. Enjoy your new car!
Great process. Great deal. Happy chappy
From the start of my initial interest I received great communication both in email and over the phone. Piotr was an extremely good salesman. Very professional but also friendly and easy to talk to. Anthony Betts gave me a very good price for my exchange and at this moment I am extremely happy with the car I purchased. The whole process was easy and a pleasure. Thank you Piotr and Anthony Betts
May 14, 2026
Reply from Anthony Betts Motor Group
Thank you so much for the fantastic review! We’re delighted to hear you had such a positive experience from start to finish.
It’s great to know Piotr’s professionalism, communication, and friendly approach helped make the whole process smooth and enjoyable. We’re also pleased we could offer you a great deal on your part exchange and help you find a car you’re so happy with.
We really appreciate your kind words and your support. Enjoy your new car, and thank you again for choosing Anthony Betts!
This is the second time using Anthony…
This is the second time using Anthony Betts for our car and each time has been amazing! We’ve dealt with Ifti both times, and he’s been a gentlemen, always answering our queries. Thank you so much for a great service. We will be back.
May 21, 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you so much for your wonderful review and for choosing Anthony Betts again for your car purchase. We’re delighted to hear that both experiences have been amazing.
It’s fantastic to know that Ifti has continued to provide such great service, always being helpful and answering all of your queries. We’ll be sure to pass on your kind words to him — he’ll be thrilled to hear them.
We truly appreciate your continued support and look forward to welcoming you back again in the future!
Impressed with the service
I was very impressed with the customer service I received from Ifti. From my initial phone enquiry, to handover of the car he was helpful and informative without being pushy. He took time to go through features of the car and how use them. I would recommend this dealer as a trustworthy place to purchase a car from.
May 15, 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your wonderful review. We’re delighted to hear that you were so impressed with the customer service provided by Ifti throughout your experience with us.
It’s great to know that from your initial phone enquiry right through to the handover of your car, you found him helpful, informative, and never pushy. Taking the time to explain the features of the car and ensuring customers feel confident and comfortable is something we always aim for.
Your recommendation and trust mean a great deal to us, and we truly appreciate your kind words. Thank you again for choosing us, and we hope you enjoy your new car!
Ifti was brilliant
Ifti was brilliant, patient and went over and above to help us feel happy and comfortable with our purchase. He was responsive to all our questions replying comprehensively and quickly. It was real old fashioned service, anticipating all our needs and queries whilst taking time and effort to ensure complete customer satisfaction. What a wonderful experience - thank you!
May 16, 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for such a wonderful review. We’re absolutely delighted to hear that Ifti provided such brilliant service and helped you feel happy and comfortable throughout your purchase.
It’s fantastic to know that he was responsive, patient, and went above and beyond to answer all of your questions quickly and thoroughly. Delivering that “old fashioned” level of customer care, where every detail and customer need is genuinely looked after, is exactly what we strive for.
Your kind words mean a great deal to us, and we’re so pleased that your experience was such a positive one. Thank you again for choosing us, and we hope you enjoy your new car for many years to come!
Great Experience
I had a great experience with Anthony Betts helping me to get my new car. Ifti was super efficient and helpful during this process and could answer any questions or queries that I had. I would recommend Anthony Betts to anyone looking for a new car as they are very friendly and professional.
May 16, 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your wonderful review. We’re so pleased to hear that you had a great experience with Anthony Betts whilst purchasing your new car.
It’s fantastic to know that Ifti was efficient, helpful, and able to answer all of your questions throughout the process. Providing friendly and professional service is something we pride ourselves on, so your recommendation means a great deal to us.
Thank you again for choosing Anthony Betts, and we hope you enjoy every mile in your new car!
Happy customer
Recently bought a second hand Suzuki Across from Antony Betts Motor Group.My main contact, Richard Chesney was very knowledgeable and the process was professionally handled from start to finish. Highly recommended.
May 9, 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for your fantastic review and recommendation. We’re delighted to hear that your experience purchasing your Suzuki Across from Antony Betts Motor Group was professionally handled from start to finish.
It’s wonderful to know that Richard Chesney’s knowledge and support helped make the process a smooth and positive one for you. We’ll be sure to pass on your kind comments to him.
Thank you again for choosing us, and we hope you enjoy your Suzuki Across for many years to come.
Reply from Anthony Betts Motor Group
Thank you for your kind review. We’re delighted to hear that you found our team friendly and that you received great service from us.
Your feedback is truly appreciated, and we look forward to welcoming you again in the future.
I purchased a nearly new vehicle and…
I purchased a nearly new vehicle and was dealt with by Richard.
Richard's communication was great and reassuring throughout the purchase of the vehicle. Richard undertook a very thorough handover on the day of collection.
May 9, 2026
Unprompted review
Reply from Anthony Betts Motor Group
Thank you for taking the time to leave such a positive review. We’re delighted to hear that Richard provided great communication and reassurance throughout the purchase of your nearly new vehicle.
It’s also wonderful to know that the handover on the day of collection was thorough and informative, helping to make your experience an enjoyable one from start to finish. We’ll be sure to pass your kind comments on to Richard.
Thank you again for choosing us, and we hope you enjoy your new vehicle!
S Cross experience.
Having just bought a second hand S Cross the whole experience was very easy from the Test drive to all the paperwork needed with the S Cross to my Part exchange .
Andrew made the whole process a breeze .
May 5, 2026
Reply from Anthony Betts Motor Group
Thank you for your lovely review. We’re delighted to hear that your experience purchasing your S-Cross was so easy and straightforward, from the test drive through to the paperwork and part exchange.
It’s fantastic to know that Andrew made the whole process feel like a breeze. We’ll be sure to pass on your kind comments to him.
Thank you again for choosing us, and we hope you enjoy every mile in your S-Cross!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.