Anthony Betts Motor Group Reviews 

2,323
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, knowledgeable, and professional, making the entire process less daunting and very pleasant. Many highlight the excellent customer service and after-sales support, noting that staff are always on hand to provide advice and ensure a smooth experience without any pressure. The overall service, from initial inquiry to vehicle handover, is frequently described as efficient and hassle-free, with many appreciating the transparent communication and well-managed processes. Customers also consistently commend the quality of the vehicles and their preparation, often receiving clean, detailed cars that meet their expectations.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, highlighting the excellent and first-class experience... See more

Product

Clients share positive opinions on product, with many expressing happiness and satisfaction with their new... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, professional,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, seamless, and a pleasure.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ifti was helpful from the outset,he gave us comprehensive answers to our questions and made our transition from an internal combustion engine to an EV an easy move to make. Responds to my email query... See more

Rated 5 out of 5 stars

My last 3 cars have been from Anthony Betts Suziki garage in water end. Customer serice and after sales team are always courteous and helpful. Ifti has supported me over the past 10 years with advice... See more

Company replied

Rated 5 out of 5 stars

Important to me having car picked up from my home address, and being brought back again. Being advised about essential repairs. Kept Informed through out during service and mot. Cannot fault this c... See more

Company replied

Rated 5 out of 5 stars

I bought a '24 S-Cross from this garage, couldn't recommend them enough. It was a smooth process, let me have a proper test drive and seemed to be very transparent about everything. They were even hon... See more

Company replied


Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Motor Vehicle Dealer
  4. Suzuki Dealer
  5. Used Car Dealer

About Anthony Betts Motor Group

Written by the company

Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide. We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money. Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.

href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE

RAC Approved Dealership

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service. As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.

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Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(2,323)

351 reviews in the last 12 months

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Rated 4 out of 5 stars

great service and personable staff.

great service and personable staff.
everything carried out as requested on both our cars.

January 15, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your custom and the Review, both are greatly appreciated.

Rated 5 out of 5 stars

the sales staff Piotr Grabarczyk was …

the sales staff Piotr Grabarczyk was so helpful he made the sale go through so easy nothing was too much trouble for him

February 25, 2026
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Reply from Anthony Betts Motor Group

Many thanks for your custom and the 5 Star Review Rosemary, both are greatly appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Easy to book the Service for my car

Easy to book the Service for my car. Friendly and helpful. Car collected and returned. Washed and looking shiny! Everyone I deal will at Anthony Betts is friendly and helpful. A stress free experience. Thank you!! Liz

February 13, 2026
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Reply from Anthony Betts Motor Group

Many thanks Liz for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Friendly and informative communication

I picked up my new [to me] Suzuki S-Cross today and couldn't be happier with it...and the service received from start to finish.
The salesman Ifti Khan, was so helpful and informative - from the first time I was in touch with the showroom to today when I collected the car. I hadn't driven a manual car in a while, but he made sure I was comfortable with it - offering loads of helpful advice, before I drove the car home. The car itself is exactly as described - strong recommend of both the car and the Anthony Betts dealership.

February 24, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Great to hear Lisa. Many thanks for your business and the 5 Star Review. Both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Andrew was brilliant

Very quick and easy, reassuring and made me feel comfortable, Andrew Hobbs was brilliant, and made it an easy process!

February 18, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Great to hear Nick. Many thanks for your business and the 5 Star Review. Both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Martin & Andy were excellent throughout…

Martin & Andy were excellent throughout the booking from the moment I enquired to the moment I left.

I’d recommend anyone to use this Suzuki dealership.

February 20, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Great to hear David. Many thanks for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Very reliable and efficient

Very reliable and efficient

February 4, 2026
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Reply from Anthony Betts Motor Group

Many thanks Lynn for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

I got a really good service by this…

I got a really good service by this dealer ship .
Ifti was very professional and kind regarding to my purchase to my new motor . Definetly recommend them

February 18, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Many thanks Zeck for your business and the 5 Star Review. Both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Nice Smooth Transaction

From my initial contact with Piotr to arrange a test drive until the point at which I picked up my new (used) car a week later everything could not have gone any more smoothly. He was very approachable, thoroughly professional, answered my questions ( and sought out confirmation if not 100% sure) and responded quickly to emails. I would not hesitate to recommend Anthony Betts on the basis of the service I received from Piotr.

February 17, 2026
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Reply from Anthony Betts Motor Group

Great to hear Chris. Many thanks Emma for your business and the 5 Star Review, both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Reliable

Reliable , honest Good value

February 13, 2026
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Reply from Anthony Betts Motor Group

Great to hear. Many thanks Ian for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Service for Suzuki

Excellent support and informative feedback.
Splendid.

February 16, 2026
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Reply from Anthony Betts Motor Group

Many thanks Michael for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Great Company

Picked my car up from home and brought it back fully serviced and even washed too. Always a great company to deal with, this is my third car from them.

February 17, 2026
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Reply from Anthony Betts Motor Group

Many thanks for both your continued custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

Very efficient and helpful

Very efficient and helpful, car was ready on time. Great experience

January 29, 2026
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Reply from Anthony Betts Motor Group

Many thanks Ian for both your custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

We have used Ifti for several years…

We have used Ifti for several years now. We recently purchased our 8th car from him.
We love the hassle free, no hard sale, honest approach.
We wouldn’t buy a car from anyone else!

January 30, 2026
Unprompted review
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Reply from Anthony Betts Motor Group

Many thanks Emma for your continued business and the 5 Star Review. Both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Welcoming

Welcoming, attentive and good customer service

February 10, 2026
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Reply from Anthony Betts Motor Group

Great to hear. Many thanks Mrs Green for both your business and the 5 Star Review. Enjoy your new car.

Rated 5 out of 5 stars

Excellent service.

Very helpful throughout the whole transaction.

February 12, 2026
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Reply from Anthony Betts Motor Group

Great to hear, many thanks Andree for both your custom and the 5 Star Review. Enjoy your new car.

Rated 5 out of 5 stars

New Swift

Helpful with deciding purchasing options because once I’d had a test drive I knew I had to have a new Swift.😃

February 12, 2026
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Reply from Anthony Betts Motor Group

Many thanks Alison for both your business and the 5 Star Review. Both are greatly appreciated, enjoy your new car.

Rated 5 out of 5 stars

The support from the team was…

The support from the team was remarkable, and the pricing was transparent. I'm extremely satisfied with the job done on my car.

February 12, 2026
Unprompted review
Anthony Betts Motor Group logo

Reply from Anthony Betts Motor Group

Great to hear, many thanks for both your custom and the 5 Star Review.

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