The Antique Jewellery Company Reviews 

634
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional quality of the unique antique items and the stunning selection available online and in store. People are especially pleased with the attentive and welcoming team members who provide expert guidance without any sales pressure. Some reviewers were happy with the exceptionally fast shipping and the secure packaging that ensures items arrive safely. Shoppers also note that the private consultations offer a wonderful environment to explore various bespoke options at a comfortable pace. Buyers frequently mention feeling entirely supported throughout the entire purchasing and resizing process from start to finish.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting gorgeous pieces that are accurately... See more

Quality

Reviewers highlight positive aspects of quality, expressing deep satisfaction with their purchases. Consumers... See more

Staff

Reviewers express high satisfaction and appreciation for the staff, describing them as welcoming, extremely... See more

Service

Users describe positive interactions with service, highlighting private consultations and helpful staff.... See more

Delivery service

People report positive experiences with delivery service, consistently noting prompt, quick, and secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Molly was absolutely wonderful and answered all my questions with such care and detail. The whole experience of receiving my item was seamless from start to finish. I only wish they had a European sto... See more

Company replied

Rated 5 out of 5 stars

The Antique Jewellery Company has been my favorite place to shop for nearly a decade! Every purchase — and there have been many — is a quality experience. Olly and her smart, gracious team welcome me... See more

Company replied

Rated 5 out of 5 stars

I found The Antique Jewellery Company online, in Melbourne, while searching for sapphire earrings. I made an appointment in London to see the earrings that I had bookmarked. The photos were true to th... See more

Company replied

Rated 5 out of 5 stars

Everything about my visit was a joy only because of the dedication and patience of the lovely people working here. Their office is adorable, and I got shown a wide variety of pieces as I was fussing o... See more

Company replied


Company details

  1. Jewelry Store
  2. Antique Store
  3. Jeweler

Written by the company

The UK's leading destination for antique and vintage jewellery

We always stand by our five core principles

Written by the company

Quality, Rarity, Expertise, Peace of Mind & Personal Touch

Contact info

Discover our Latest Finds

Only the finest pieces make the cut

4.9

Excellent

TrustScore 5 out of 5

634 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(634)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
sustainable

Rated 5 out of 5 stars

Fantastic knowledge customer service…

Fantastic knowledgeable customer service and an amazing array of jewellery - forget lab grown diamonds - vintage/antique pieces are so much more sustainable.

May 9, 2024
The Antique Jewellery Company logo

Reply from The Antique Jewellery Company

Thank you for your lovely review. I know I am biased but I have to agree with you! Sending best wishes Olly

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