Antique Vault Reviews 53

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Excellent in every way! Exceptionally professional expert, with wide knowledge and excellent contacts. The highest prices are secured. I would definitely use them again. Extremely satisfied.

Company replied

Rated 5 out of 5 stars

I am so grateful to have found Michael. I was so worried about being scammed or treated like someone who wouldn’t understand. That didn’t happen on any level on any occasions we spoke. I was treated w... See more

Rated 5 out of 5 stars

Antique Vault have recently sold a number of paintings for us at auction. Despite the difficulties of the current lockdown we received much more money than we were expecting. This is due, in no sma... See more

Rated 5 out of 5 stars

Michael is easy to work with - he explains clearly and gives reasons behind his opinions. He is so courteous and prompt in all his communications. A few years ago he sold some Belleek ware for me and... See more

Company details

  1. Art & Antiques
  2. Jewelry Appraiser

Written by the company

Quick, Easy and Free. Online art, jewellery and antique valuations for Sale Purposes. Find out the value of your antiques for free. Valuations for legal purposes such as probate and insurance can be arranged for a set fee. United Kingdom only.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

53 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent in every way

Excellent in every way!
Exceptionally professional
expert, with wide knowledge and excellent contacts.
The highest prices are secured.
I would definitely use them again.
Extremely satisfied.

October 28, 2025
Unprompted review
Antique Vault logo

Reply from Antique Vault

Thank you Heather, an absolute pleasure to be of service.

Advertisement
Rated 5 out of 5 stars

Probate and sale of gold

Michael has been working with us on a probate valuation. He has been kind and very patient with the process. He also bought an antique gold locket from me for a very fair price. The locket would have been difficult for me to sell directly, as it lacked a hallmark. Michael's knowledge is extensive. He had the gold tested and the sale was done within a few days. Great service, thank you.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Professional, Knowledgeable and Trustworthy

I initially contacted Antique Vault for a probate valuation, and Michael was able to visit within just a few days. His knowledge of silverware, jewellery, and antiques was exceptional—he quickly identified valuable items and provided expert insights on the items.

After probate, I decided to sell the silver at auction, and Michael handled the entire process seamlessly. He kept me updated throughout, and the items ended up fetching more than expected. Additionally, his connections with private collectors allowed me to achieve an even higher valuation for certain pieces.

The service has been professional, efficient, and incredibly helpful from start to finish. I highly recommend Antique Vault and Michael’s expertise for anyone needing valuation or selling of their items.

March 23, 2025
Unprompted review
Rated 1 out of 5 stars

Shipping takes forever

Shipping takes forever. They take your money but then you wait for 30 days or more to receive your items.
They need to revamp the shipping department. I would suggest a new management team.

December 27, 2024
Unprompted review
Antique Vault logo

Reply from Antique Vault

Hi Stephen, We are a valuation company based in the UK and we have certainly not taken any money or shipped anything from you. this is who we are: https://www.antiquevault.co.uk/wp/free-valuation/

You appear to have us confused with someone in Canada or elsewhere, we ask that you kindly remove this review as we do not offer the services described, and does not represent a genuine experience of our services.

Advertisement
Rated 5 out of 5 stars

Advice

Michael was really helpful, he provided me with essential information free of charge. That’s rare these days! I really appreciated his time and patience. Definitely would recommend 💯 thank you 🙏

January 25, 2024
Unprompted review
Antique Vault logo

Reply from Antique Vault

A pleasure to be of service.

Rated 5 out of 5 stars

My sale…

Michael was quick to see what I wanted and was meticulous in following through. He kept me informed and he achieved for me much more than I had expected from my sale. I cannot recommend him more highly.

September 29, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Very helpful

I made an online enquiry about an item and received a very helpful phone call from Michael. I would be very happy to use Antique Vault.

September 25, 2023
Unprompted review
Rated 5 out of 5 stars

Michael - trustworthy professional.

Michael is easy to work with - he explains clearly and gives reasons behind his opinions. He is so courteous and prompt in all his communications. A few years ago he sold some Belleek ware for me and we were delighted with the outcome. Recently he has given us less good news about some other items but with equal care and professionalism. I would trust him again and again.

March 9, 2023
Unprompted review
Rated 5 out of 5 stars

I am so grateful to have found Michael

I am so grateful to have found Michael. I was so worried about being scammed or treated like someone who wouldn’t understand. That didn’t happen on any level on any occasions we spoke. I was treated with professional respect-hence - from now on I would never consider working with anyone else- thank you Michael for all your help and support. Sue

September 24, 2022
Unprompted review
Rated 5 out of 5 stars

Great company that'll handle everything…

Great company that'll handle everything for you. Would highly recommend them if you're looking to auction anything. Michael was lovely and he collected my goods and took care of everything, he explained the process and put my mind and rest. I'll be using them again for auctions and recommending them to friends! Very good service!

May 31, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Old watches which went to auction sold for more than expected

I had a carrier bag of old watches from my late uncle and Michael gave me some advice on them and suggested they auction. Most were broken with bits missing so I wasn’t expecting much. The money they sold for was unbelievable and Michael’s fees were very fair. He was knowledgeable from the start, kept me informed and was very honest. Money arrived promptly.

May 24, 2022
Unprompted review
Rated 5 out of 5 stars

China valuation

We wanted some china, Wedgwood and a painting valued and were extremely happy with the way Michael explained their value and whether in fact they were worth taking to auction. Although none of the items were worth enough to sell we appreciate knowing that fact.

January 28, 2022
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional restoration

I contacted Antique Vault about restoring a china figurine which had met with an accident and her head had come off. Unfortunately it wasn't a clean break, but Michael was able to restore it beautifully and I am very pleased with the result. The figurine had belonged to my mother and has great sentimental value, which Michael totally understood. I would thoroughly recommend his professional services.

October 16, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look