Titan home security store Reviews 177

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast turnaround and delivery of their orders, often receiving items quicker than expected. Many highlight the excellent service, noting the ease of ordering and the high quality of the products, particularly keys and locks, which are frequently described as working perfectly and meeting security standards. The staff, especially Cassie and Alun, are often commended for their helpfulness, clear communication, and proactive approach in ensuring order accuracy. People appreciate the competitive prices and the overall efficiency of the service, with many expressing their intent to use the company again. The personalized touches, such as handwritten notes, also contribute to a positive customer experience.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the super-fast... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and fast... See more

Order

Reviewers mention positive feedback about order. Customers frequently praise the fast delivery, with many... See more

Product

People report positive experiences with the product. Customers praise the excellent quality of the keys,... See more

Staff

Consumers find staff to be positive. Many reviewers praise specific staff members like Cassie and Alun for... See more

Based on these reviews

Rated 5 out of 5 stars

A very easy web page to navigate through to choice the right locks. Cassie from Titan rang me to confirm my order was correct and email all the details to purchase more keys plus the security proto... See more

Rated 5 out of 5 stars

Needed a new 3*, Sold Secure Diamond profile euro profile cylinder for our composite front door. Very happy to have found the Titan HS store for my Ultion lock, which meets/exceeds all the secu... See more

Company replied

Rated 5 out of 5 stars

Great service from Titan. I needed a new key for my Ultion lock. The service from Titan was excellent. Good price plus I bought the recommended graphite lubricant. I did not realise my locks needed... See more

Company replied

Rated 5 out of 5 stars

This company was a great find for Ultion locks and an Ultion Padlock for my home. I had quite specific requirements (locks of different colours, some with thumb turn, some sets keyed alike, and cylind... See more


Company details

  1. Locks Supplier

Written by the company

Suppliers of high security anti snap locks to protect your home or business. Trade prices to the public, instant quotes on ultion. Ultion registered centre, only genuine ultion blanks and locks sold.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Rated 5 out of 5 stars

Titan for top quality service

First time using Titan, as we needed a couple on new keys for our door, a really good swift service and slightly cheaper than main branded company the door lock is with. Both keys fit and work perfectly. 👍🏻👍🏻

April 17, 2026
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Rated 5 out of 5 stars

Great experience

Great communication and very fast delivery, a pleasure to do business with, I can't recommend highly enough. At the risk of sounding old it feels increasingly rare to receive such good service, thanks Cassie!

April 1, 2026
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Rated 5 out of 5 stars

Brilliant service.

Pleasant and fast service, ordered over the weekend and delivered on the Tuesday. Defiantly will order again for any further requirements I may need.
Cassie is very present to communicate with and kind, thank you again.

March 10, 2026
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Rated 5 out of 5 stars

Great experience with Titan

Great experience with Titan, super fast despite my own error with giving my key code incorrectly. Quickly resolved with a call from Titan.
Super fast delivery and both of the keys I ordered work perfectly (one key was a replacement for a spare that my son has that was rubbish, NOT from Titan).
Would order again if/when my husband loses his key!

February 27, 2026
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Rated 5 out of 5 stars

Very Good Service.

Extremely quick from the point of ordering and delivery. I needed to give security approval for the keys to be cut, which was all communicated very well, and delivered next day.

February 6, 2026
Rated 5 out of 5 stars

Very good company to deal with

Very good company to deal with. The keys are excellent quality and are delivered very quickly. I am impressed by this company and would use again. They also include a little signed note which I think is a lovely touch.

January 12, 2026
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Rated 5 out of 5 stars

Once again I used Titan for a extra…

Once again I used Titan for a extra key,
Everything simple and easy to do with Cassie contacting me to check it was correct. I failure on DPD delivery was soon sorted out with Cassie and delivery was made. A company who really does have Service as a number one priority. A local firm who are trusted to deliver.

January 23, 2026
Rated 5 out of 5 stars

A perfect service

A perfect service. As a working Locksmith I order a lot of materials online, more often than not I am let down by later deliveries, missing items or faulty locks. I am delighted to report that my order from Titan came faster than expected and the service on the phone was second to none.

January 21, 2026

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