I just wanted to leave a review to say how genuinely impressed and grateful I am for the help I received. From the moment I got in touch, the response was incredibly quick — I heard back within... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My bag i purchased was Damaged and i contacted customer service. I have never dealt with such a lovely and helpful staff member. Everything was dealth with with ease. Gave me full information of optio... See more
Bought many bags from here for myself & friends, really impressed by the metallic design and how well made they are - had a lovely experience with their customer service team as well. Highly recommend... See more
I couldn’t be happier with my purchase! The quality of this bag exceeded my expectations — the material feels sturdy and durable, yet stylish enough to go with anything. It has plenty of space for all... See more
Company replied
3.8
Great
38 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Bought a bag love the quality
Bought a bag love the quality, definitely be purchasing again 😁
September 18, 2025
Unprompted review
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Addicted!!!
Just received my Micro Bag (to add to my collection), honestly I don't know which of their bags is my fav! These Micro bags are super cute, I'd highly recommend! Quality is amazing! Absolutely love this range, expect another order from me shortly 🥰
October 23, 2025
Unprompted review
Reply from Anxious Preoccupied
We love the micro, thank you Patricia. This is great to hear.
Best bag ever
I got the mid black with turquoise as a present. Arrived beautifully packed. Absolutely LOVE this bag. Hard wearing- I use it every day- and really stylish.
August 31, 2025
Unprompted review
Ordered the micro and the barrel and…
Ordered the micro and the barrel and I’m obsessed. Get so many compliments on them will be getting more for sure!
October 17, 2025
Unprompted review
Bought a bag for a trip away and…
Bought a bag for a trip away and absolutely love it. Everyone asked where I got it as I went through customs and I was stopped on the street when away. I wear it regularly and I have to say the quality is exceptional and such a good price point. Highly recommend.
November 14, 2024
Unprompted review
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Amazing customer Service from Amy
My bag i purchased was Damaged and i contacted customer service. I have never dealt with such a lovely and helpful staff member. Everything was dealth with with ease. Gave me full information of options available to me and supported me as the customer. Thank You Amy .... Also I LOVE my bag
September 3, 2025
Unprompted review
Bought many bags from here
Bought many bags from here for myself & friends, really impressed by the metallic design and how well made they are - had a lovely experience with their customer service team as well. Highly recommended
October 22, 2025
Unprompted review
Love the brand
Love the brand, have two of the bags already and want to add more to my anxious preoccupied collection!! Great quality and love the metallics!
October 22, 2025
Unprompted review
Great customer service experience
Great customer service experience, Amy was so helpful!
October 20, 2025
Unprompted review
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Beautiful bags from a wonderful Irish brand.
I am a fan of AP bags and have 4 to date. I have always been happy with the quality and enjoy supporting an Irish business. Recently I had an issue with one of my bags and I must say the customer service received was outstanding. Amy was friendly and efficient and resolved my issue within the day. Great to see them now being stocked in many mainstream outlets.
October 20, 2025
Unprompted review
Bought one of the medium sized bags for…
Bought one of the medium sized bags for my sister and she uses it every day since she got it. Great value and looks unreal
October 15, 2025
Unprompted review
Amazing bags!
I got the micro and the mid bag in black and I’m absolutely in love! Will definitely buy them in more colors.
October 20, 2025
Unprompted review
Love love love ❤️
Bag was delivered so fast. I absolutely love it. Got the mid size silver. It looks fabulous. Definitely buying another one in another and size
August 25, 2025
Unprompted review
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Not good quality or worth the hype
I was really excited to order the new micro silver bag and it arrived and I honestly was shocked at how poor the quality was. The strap was so flimsy and the bag doesn’t even hold its shape. Absolute waste of money! Then when I sent it back they actually refunded me €10 less because that was shipping cost.. even though I paid the shipping and had to pay a further €10 to send it back. So so so bad!
August 22, 2025
Unprompted review
Reply from Anxious Preoccupied
Hi Eaven, Thank you for sharing your experience—we’re really sorry to hear you were disappointed with the quality and with the return process. We always want our customers to love their bags and feel good about shopping with us. We refunded based on the reason provided for the return, which was that the bag was too small, and our company policy deducts shipping costs in these cases. Small retailers regularly do this. If you weren’t happy with the quality, we absolutely want to know more, as that helps us improve. Please get in touch at hi@anxiouspreoccupied.com, and we’d be glad to look into this further and see how we can help. Thanks again for your feedback. The AP Team x
Unfortunately the quality has not…
Unfortunately the quality has not improved.
Purchased a gold mid sized, arrived with "minor imperfections" a hole!
£20 credit offered on a bag which i had paid over £100 for.
July 22, 2025
Unprompted review
Reply from Anxious Preoccupied
Hi Amanda, Thank you for reaching out here. On checking your records we saw you shared a photo of your concern. We were unable to identify the imperfection in the image provided, and we want to ensure we address this for you properly. If you’re able to send additional images or describe the issue in more detail, it would help us resolve this as quickly as possible. We understand this has been frustrating, and our goal is to make sure you are satisfied with your purchase. Please let us know how you’d like to proceed at hi@anxiouspreoccupied.com—we are here to help. Thanks again, The AP Team x
Sadly really poor quality
Absolutely love the bag and was so excited to get it but have only used it a couple of times and silver has come off the handles so it looks cheap and tacky already. Complete waste of money unfortunately : (
May 4, 2025
Unprompted review
Reply from Anxious Preoccupied
Hi Sarah, Thank you for your feedback. We’re so sorry to hear about your experience with the handles—this is not the quality we want for our customers. Please send us your order details to hi@anxiouspreoccupied.com and we’d be happy to arrange a replacement or find another solution that will make this right. Just to note also on newer bags we have a non metallic handle solution so this won't happen again. Thanks again, The AP Team x
lovely bag, bad quality
I purchased a bag which arrived damaged, after much negotiation a refund was given.
The silver is now coming off the handle and the company have confirmed that this is a manufacturing default. They will not replace the bag.
Very disappointed for such a nice product.
Lovely bag, shame about the quality.
April 24, 2025
Unprompted review
Reply from Anxious Preoccupied
Hi Amanda, Thank you for taking the time to share your feedback. We’re very sorry to hear that you experienced an issue with your bag. As mentioned previously, a full refund was already processed at the time of your original concern. Unfortunately, we’re unable to offer a replacement once a refund has been completed.
We appreciate your understanding and are glad to know you liked the design. Just so you know to prevent this ever happening again we have also changed the handle material to a non metallic durable material. We appreciate your feedback as it helps us to continue to improve our product. Thank you for your support. The AP Team xx
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Oversized gold bag
Ordered a bag and a print, having got a bit of a bargain in the black Friday sale.
Arrived in a really timely manner, and with great packaging. The bag itself is beautiful.
The mother better like it :)
November 27, 2024
Unprompted review
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