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Review summary

Created with AI, based on recent reviews

Considering 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as excellent and reliable, with many owning multiple printers. People frequently highlight the outstanding customer service and support, noting the staff's professionalism, helpfulness, and commitment to resolving issues. Reviewers appreciate the quick response times and efficient problem-solving, making their overall experience worry-free. However, some customers also noted initial product issues like factory defects or problems with specific parts. Despite these, reviewers consistently received replacement parts free of charge and professional assistance, ensuring all problems were resolved to their satisfaction.

What people talk about most

Product

People report positive experiences with products, with many reviewers recommending the company for 3D... See more

Customer service

Customers had positive experiences with customer service, consistently praising the support for being... See more

Service

Consumers find service to be positive, with many reviewers describing it as outstanding and excellent,... See more

Staff

Users describe positive interactions with staff, highlighting their excellent and outstanding support.... See more

Response time

Customers consistently note positive experiences with response times, highlighting the quick and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent printer, but above all, fantastic support. I'm new to 3D printing: 10 months ago, I purchased a Kobra 3 Max Combo as my first 3D printer. At that time, I couldn't imagine there would be prob... See more

Rated 5 out of 5 stars

Good and reliable printers! And equally important, good support. After 3 thousand and some hours of printing time on my Kobra 3 Combo (with only minor issues), i had a problem with my Ace Pro (my fau... See more

Rated 5 out of 5 stars

Hi everyone, when I first turned on the printer I noticed that the Z measurements were all off by 0.4mm and, after some tests suggested by the Anycubic service, we came to the conclusion that it was... See more

Rated 5 out of 5 stars

I have multiple Anycubic printers and not a single one dissapointed. Printing makes always fun, sometimes you need to tweek to get the desired print you are looking for - but thats why I like it even... See more


4.7

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.7

All reviews

(177)

84 reviews in the last 12 months

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Rated 5 out of 5 stars

I was helped super by the customer…

I was helped super by the customer service of Anycubic. I had a problem with the wiring of the Kobra 2 max. That was neatly solved by them. But then I had a problem that the print head did not fit properly on the printed circuit board. I was helped super by them again

February 18, 2025
Unprompted review
Show reviews in all languages. (177 reviews)

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