ANYCUBIC Reviews 2,588

Excellent company! Helps with my 3d printer, sent parts and resolve my problem. Printer was broken on 60th hour of printing and for now I have total print time 115 hours and everything is fine. Anycubic is the best of prices, quality and service. Thank You!

Nice Service, fast help with my Kobra S1

The Printer I bought is great - and even after some wear and tear the company is there to help! Awesome support!

Excelently fast problem solving from the support.

Mark has gone above and beyond to help me fix my 3d printer. Thank you so much!!

I got an excellent and fast service by Mark from the Anycubic helpdesk with my problem of the LCD screen of my Photon Mono M7 printer.
Replacement parts will send to me here in Thailand.
Thanks for the service !

Issue with my printer, contacted support and spare part sent for free within 2 hours! Now thats good!

the cobra S1 combo is great value for the prices but for me more value is in the care and help you get from Anycubic support team thats price less

I had have the anycubic Kobra s1 and it is great and even then it broke the support from anycubic instantly helped, shout out to Obi from the support team :)

had to warranty a cooling fan. took less than a day to get reply and they have already sent the part to me should take 7-14 days

Had a few hiccups with my Kobra S1 but customer service and engineering team quickly resolved without hesitation!!!

I opened a support ticket when my ACE stopped feeding filament. It took 24 to 48 hours to get a response from the service technician, who did not seem to understand what was wrong with my Kobra S1 and ACE Pro.

After almost a month and multiple emails exchanged, I took it on myself to perform a system reset. After that the ACE is functioning as it should.

Very disappointing service.

It’s rare to experience this level of attention and care these days. Anycubic support team truly goes above and beyond. Thank you for setting the standard for what great service should look like.

My Anycubic Kobra 3 Max needed the hot bed replaced. I contacted Customer Service and explained the issue. They were very positive and helpful. They Helped me identify the problem quickly, and have sent me a new hot bed replacement. I highly recommend them and their printers.

I bought the 3-D printer for my son and customer service has been beyond amazing to help me the machine that I bought is the cobra V3 prints wonderful my son was very happy and excited over it

The support team is amazing! They don't give up until your printer is working again!

I had a resin leak on a printer which caused damage to the LCD screen and lens. I opened a help ticket and received a response same day and was shipped replacement parts at no cost. The parts arrived quickly along with instructions on how to fix. I will continue to purchase Anycubic printers because of the customer service.

Unfortunately, I got a tech named Gavin. I bought the Kobra 3 MAX 8 Color-Combo when they first became available on 12-19-24. Finally after over a year and over 94 emails "I" fixed the defective printer and both Ace units. I had to do everything. He claimed to be an engineer, but didn't even know what a purge wiper was or the difference between a nozzle and a hotend. From the beginning it was very obvious that I knew more about this printer than he did. I had to send 5 emails of pictures and videos asking to replace the purge wiper before he finally did something about it. He just wouldn't answer most of my questions. He sent defective/refurbished parts many times, which he had to resend taking more of my time. So, it took GAVIN well over a year to fix a BRAND NEW PRINTER. Costing me a YEAR of my life, multiple nozzles, a ton of filament, frustration and my patients. All with no offer of any compensation whatsoever. On a scale of 1 to 5 how likely are the chances of me buying another Anycubic printer, parts, or filament? How likely do you think that it is that I'm going to tell God and the world just exactly how badly I was treated by GAVIN and all of the trouble that I've gone through just because I bought an Anycubic printer? Thanks GAVIN.

The help team was quite persistent in making sure my problem was solved. The communication was excellent.