Anytime Fitness Reviews 

699
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Looking at 108 reviews, most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with membership cancellation processes, finding it extremely difficult to end contracts and often incurring unexpected charges or additional fees. Customers also reported issues with payments, including high prices, extra costs for failed transactions, and what they perceived as problematic billing practices. Many found contract terms and billing practices lacked transparency, leading to frustration. However, some customers also noted positive experiences with the staff. Reviewers mentioned encountering friendly, professional, and welcoming team members. Some also appreciated the positive atmosphere created by the staff, who were often described as approachable and helpful.

What people talk about most

Staff

Reviewers highlight ambiguous aspects of staff, with some customers praising the kindness, professionalism,... See more

Subscription

Users describe negative interactions with subscription, often citing difficulties with cancellation and... See more

Payment

Reviewers mention negative feedback about payment, with many customers reporting incorrect charges and... See more

Price

Consumers find price to be a significant source of dissatisfaction, frequently reporting unexpected and... See more

Cancellation

Customers had negative experiences with cancellation, often describing the process as a "nightmare" and... See more

Reviews shaping this summary

Rated 2 out of 5 stars

Beware of contract terms when signing up. I stayed a loyal customer while they offered no discount to existing customers even though they regular do heavy discounts to attract new customers. I was not... See more

Rated 2 out of 5 stars

It has been quite a while that I am willing to write this email and I am not even sure if someone will get to read it but the extent of my astonishment regarding your franchising in the UK is unbea... See more

Rated 2 out of 5 stars

I've been at this gym 4 weeks after it opened, so I've been here for what 17 - 18 years 1st owner a JSO officer kept the gym perfect , after a divorce his wife owned it , then she sold it to the ow... See more

Rated 2 out of 5 stars

Decent enough gym, but predatory cancellation policies. They will take you for a ride if you wish to cancel. DO NOT fall for the "pause membership ". Cancel, get out and take your money elsewhere. The... See more


Company details

  1. Fitness Center
  2. Fitness Equipment Store
  3. Gym

Information provided by various external sources

Anytime Fitness is a 24-hour health and fitness club headquartered in Woodbury, Minnesota.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

699 reviews

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No history of asking for reviews

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2.4

All reviews

(699)

198 reviews in the last 12 months

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Rated 1 out of 5 stars

Very poor experience, lack of transparency and ignored cancellation request

I signed a membership at Anytime Fitness Nuenen, and the entire process was full of issues. I requested cancellation on April 9, 2025, well before the contract start date (April 23), but was completely ignored.

At the time of signing:
• I was not given the General Terms and Conditions to read, nor informed about my rights.
• The manager inserted my initials into the contract digitally without letting me review it properly.
• I was never told about the 14-day reflection period.
• I also never received a copy of the Terms and Conditions, which violates clause 2.2:
“Members will receive a copy of these Terms and Conditions at the time of registration. They are also available at the club. By signing the agreement, the Member agrees to these terms.”

I used the gym only 16 times in total, and I’m open to paying a reasonable fee for that. But they refused to acknowledge my cancellation and, over the phone, told me I’d have to pay 100% of the 12-month contract, which is not stated anywhere in the official Terms.

I sent a formal email on April 17 and never received a reply. No response, no support, no explanation.

This company does not respect customer rights and provides zero accountability. Avoid this gym.

April 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Recently joined the gym

Recently joined the gym, its great experience though just here for the lady named Lou, she is so helpful and hospitable. Really like the way she works or take her responsibilities seriously …..!

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

Unfair Treatment and Non-Payment of Salary and Incentive

I worked very hard and consistently delivered my best as a trainer at Anytime Fitness Jodhpur. Despite my dedication, punctuality, and service to members, the gym management refused to pay my rightful salary and earned incentives even after multiple respectful follow-ups.

It has now been over two months, and my payments are still pending. This experience has been mentally stressful and deeply disappointing.

I expected more professionalism from an internationally recognized brand like Anytime Fitness. I am posting this so that higher authorities can notice how some branches are treating their hardworking employees unfairly.

I hope the senior management takes this seriously and ensures fair practices across all locations.

February 9, 2025
Unprompted review
Rated 1 out of 5 stars

I'm not the only one that they held…

I'm not the only one that they held hostage to membership and not letting me cancel my membership. They add up random fees that was not clearly stated at the beginning at the time of sign up. They continue to withdraw my bank without my consent. I have download a form on State Attorney General in California and filed a report on them. They are very unethical in how they conduct their business.

April 1, 2025
Unprompted review
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Rated 1 out of 5 stars

The worst over crowed gym in Colindale…

The worst over crowed gym in Colindale all equipment crowed with no space to work out Rude Manager poor attitude no communication skills he was very convincing to sign me and friends up after that very dismissive attitude and no guidance how to use difficult equipment . Any one reading this save your time and money there’s a new gym burnt oak so much better and really help staff . I withdrew my membership from anytime Colindale . Waste of time .

February 27, 2025
Unprompted review
Rated 1 out of 5 stars

Apparently my membership is a…

Apparently my membership is a "contract" so there is no cancellation. The staff are too greedy, lazy, and rude to find a way to cancel it and said I just have to pay the full 2 years of so called "membership".

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

refuse to cancel membership

I am trying to cancel my membership, and they refuse to do so unless I pay them $250. They send you to a third party to cancel and neither the 3rd party or the gym will assist with cancelling membership. Also, once I asked for cancellation, they are hitting me with random "club fees".

April 15, 2025
Unprompted review
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Rated 1 out of 5 stars

Impossible to cancel.

Impossible to cancel.

What a waste of time for a mediocre gym.

You are going to spend more time cancelling than working out.

April 2, 2025
Unprompted review
Rated 1 out of 5 stars

No internet at all not even your own - you workout here in silence . DONT USE THIS PLACE

This is seriously the worst gym in NSW . It has no internet so you can listen to music or watch youtube in between sets - but it goes the extra mile not only do they provide zero internet this gym will disable your internet also . It’s bad you can’t even load a word file that hasn’t been opened outside the doors - and without music and entertainment to reset yourself the workout is way worse and boating . My gym
Routine is so bad at this place because you and everyone else just sit there in silence it’s weird

In 2025 for a gym to have no internet and disable your personal internet it makes me think if they carnt even understand people use music amd stuff like that for inspiration when working out - if the trainers don’t even know that stuff - I doubt they know anything about actual. Fitness . I was gonna say don’t go here but actually you should go here - you have no idea how terrible gym access is with zero phone access . Do this once .

Seriously the faster this place goes bankrupt the better - we need a new gym
Here one with internet access

Even North Koreans have access to some internet - yes it’s co trolled and is only 4 sites but that’s better than this gym . North Korea has better internet than this gym
And that’s not a joke it’s reality

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

Don’t trust these money grabbing liars.

One star because you can’t give no stars which it deserves. I paid my first year in one. On my second year I explained I didn’t want to pay in full as I would be moving & may need to leave. After discussing this they got me to sight their contract & when I left they came after me for a further £188. & put debt collectors on me. Do not trust any thing they say, in fact do all communications on E-mail so there’s a record, that they can’t lie their way out of it.

November 1, 2024
Unprompted review
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Rated 1 out of 5 stars

Anytime Fitness ( A fancy shop with bland food )

Dear Team,

I have been associated with Anytime Fitness C-Scheme for more than six months, and I would like to provide my feedback. Unfortunately, it has been the worst gym experience I’ve had. It's more of a business than a gym. While their membership fees are higher compared to other gyms in the market, the services offered are extremely poor. The main issue lies with the trainers, who do not assist with exercises. They are often busy with their personal training clients and show no interest in helping others.
As a female member who came alone, I have faced several challenges while working out, but the trainers have been unwilling to offer any assistance. The management is also unresponsive, seemingly unaware of these issues.
I am now just waiting for my membership to end, infact I do not come to the gym as I regret wasting my hard-earned money at this gym. I must say that Anytime Fitness is nothing but "A fancy shop with bland food."

March 22, 2025
Unprompted review
Rated 1 out of 5 stars

The Anytime Fitness company as a whole…

The Anytime Fitness company as a whole is shady AF. DO NOT GET A MEMBERSHIP HERE!!!

I paid out my 3 year BS contract and now they say you have to have a medical problem or move to get out of the membership. PLUS YOU PAY $250.00 AS WELL!!!! WTAF

NO STARS

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

A- the Kolkata branch is very expensive…

A- the Kolkata branch is very expensive compare to other metropolitan cities especially Delhi NCR . No idea why is it so costly .
B - the environment in the gym is not so professional , the trainers attitude towards the member . They will not be there to check or help you for any little support .
C- the restrooms are so unhygienic and not cleaned properly .
Compared to other cities this place is not well maintained and not worth the money .

March 2, 2025
Unprompted review
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Rated 1 out of 5 stars

Worst customer service

Worst customer service. Have to go thrice to get my plan cancelled. They'll accept your enrollment without any appointment and will call you and you have to book an appointment only to cancel it, even when I'm coming gym twice or thrice weekly, and I have to come thrice to cancel my plan, Seriously? They won't ask for anything once you have permitted them to deduct the fee from your account. They won't need an appointment. That's what you get in an overpriced gym and customer service. You'll pay around 45 biweekly and yet no trainer or anything. And even after a month of cancelling my membership, you are charging me again. And deducting money continuously from my account during that appointment too you haven’t told me to do the second step of cancellation this is the worst customer service..(worst customer service and not telling us about policies or rules)by Manmeet I want my last 3 fees back that you guys have deducted without telling me.. and according to their customer care service they will continue to charge me their 4 or 5th fee too and will deduct on 4 April and 17 would be last date and I cancelled my membership in Feb (least recommended gym and their services)

March 15, 2025
Unprompted review
Rated 3 out of 5 stars

Tried this place for two months

Tried this place for two months. Convenent that it's 24/7. But overcrowded and not the cleanest bathrooms. The equipment can stay broken for a week which is not conventient. So, after a fair run, I'll be switching to a different gym.

March 13, 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this gym

Do not use this gym. First they take your details when you ask for a quote and then pester you for months to get you to join. I joined because of the convenient location. The contract was for 6 months £49.99 (ridiculous for the facilitates provided) and at the end I was told I had to give a months notice to end close my direct debit and they will charge me for another which I didn't use the gym for. Absolute joke, don't waste your time and money with them. I'll rather walk 2 hours to another gym then use them again.

March 6, 2025
Unprompted review

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