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A&Til Reviews 

3,133
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I have been a member of A&Til (FTF-A) for about 12 years and most of my meetings were with Martin Graugaard Larsen. Whether I was on unemployment benefits or just needed advice with changing jobs, fee... See more

Company replied

Rated 2 out of 5 stars

There are some people that can not help you and pass to another like a long list no body knows, feels like sometimes some people don't want to work and passing out the problems and then the same goin... See more

Company replied

Rated 5 out of 5 stars

I’ve been a member for several years, and my experience has always been positive—every time I’ve reached out with questions, I’ve received helpful support. My most recent meeting with Svetlana, howeve... See more

Company replied

Rated 5 out of 5 stars

FTFa handled my situation with professionalism and empathy! Their customer service is exceptional—quick, understanding, and extremely fair. It’s rare to find a company that genuinely puts its customer... See more

Company replied

Company details

  1. Insurance Company

Written by the company

Af og til har du brug for en a-kasse Arbejdslivet går sjældent kun fremad. Af og til tager det en drejning, og så har du brug for økonomisk tryghed og sparring til at komme godt videre. I a-kassen A&Til står vi klar, når du af og til har brug for os. Mere end 156.000 medlemmer har allerede valgt os, bl.a. fordi vi har et stærkt kendskab til vores medlemmers fag og brancher gennem vores samarbejde med 51 faglige organisationer. Som medlem får du tryghed i form af dagpenge eller efterløn, men vi sørger også for, du ikke står alene, når du vil lande dit næste job. Er dagpenge alene ikke nok til at dække dine udgifter, tilbyder vi lønsikring i to varianter: Basis og Flex. Basis er en enkel og økonomisk lønsikring med dækning op til 7.500 kr./md. oveni dagpengene, mens Flex giver mulighed for en højere dækning, op til 60.000 kr./md. og mere fleksibilitet. Uanset hvad dit behov er, kan du få økonomisk frihed og tryghed i dit arbejdsliv til den dag, du af og til har brug for os.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(3,133)

166 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

God information

December 11, 2022
A&Til logo

Reply from A&Til

Hej
Tak for din anmeldelse. Godt at høre du fik den information du havde brug for på vores Intromøde:-)

De bedste hilsner
Lene fra Marketing

Rated 5 out of 5 stars

very helpful CV and application letter…

very helpful CV and application letter feedback

December 13, 2022
A&Til logo

Reply from A&Til

Hi Olga

thank you for your review. I am very happy to hear you had a good experience with our 24-hour service.

Have a wonderful weekend :)
Caspian, Kommunikation

Rated 4 out of 5 stars

I appreciate people working at FTFa and…

I appreciate people working at FTFa and find them to be the best help. These workers lift spirits and inspire you to take action in times when hope is all you have.

More opportunities to learn the Danish language for long-term residents are needed.

November 3, 2022
A&Til logo

Reply from A&Til

Hi Viktorija
Thank you so much for your review :) Good to hear that you had an inspiring webinar. You are welcome to contact us if you need to know more about Danish courses.

Best regards
Lene from Marketing

Rated 4 out of 5 stars

God sparring

November 2, 2022
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Reply from A&Til

Hej Lotte

Tak for din anmeldelse :-) Dejligt du fik noget brugbart ud af vores sparring på 24T.

De bedste hilsner
Lene fra Marketing

Rated 5 out of 5 stars

God Intro til FTFA

Super. Informativt. I øjenhøjde.

October 18, 2022
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Reply from A&Til

Hej Dorthe,

tak for din anmeldelse. Det lyder som om det har været lige som det skulle være, dejligt du oplevede det sådan :)

God dag
Caspian fra Kommunikation

Rated 1 out of 5 stars

FTFA misinformation made me lose benefits, time and money.

FTFa told me back in May that I was eligible to get help while building my business when my development funding would run out in the last quarter of the year. I talked to them multiple times during the months to make sure I was doing everything right.

Now that I actually need their help, I am told that they can't help me anymore because I am no longer eligible. This means that I've been paying more than five months of subscription for nothing and now that I've had enough and want to cancel my subscription, they want me to pay for another month with no benefits whatsoever. This all happened even though the A-kasse had the information and could've told me I wasn't eligible all along, saving me thousands of kroner.

There is no way for you as a user to see how many hours you are eligible for help, which makes you totally dependable on their member phone service or chat, this is a system where you can't hold anyone responsible for the lack of information or the misinformation they provide.

I would recommend anyone looking at their services to find an alternative, because even if their services look cheaper on the surface, they will find a way to make you lose more than the difference in costs if you were to choose a more capable alternative.

October 5, 2022
Unprompted review
A&Til logo

Reply from A&Til

Hi Bob

thank you for your review. I am sorry to hear about your experience with FTFa. But in order to look closer into the matter I need some more information. If you send your contact information to trustpilot@ftfa.dk we will get back to you asap.

Best regards
Caspian from Communications

Rated 5 out of 5 stars

Mega god service

Mega god service
Super hurtige til at svare

September 1, 2022
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Reply from A&Til

Hej Andreas

1000 tak for din anmeldelse. Hvor er det dejligt at høre du havde en god oplevelse på 24-timers sparringen :)

Rigtig god dag
Caspian fra Kommunikation

Rated 5 out of 5 stars
A&Til logo

Reply from A&Til

Tak for din anmeldelse. Skønt, at du fandt informationen god og nyttig :-)

Du ønskes en god dag

De bedste hilsner
Sofie fra Kommunikation

Rated 5 out of 5 stars

The meeting was great and informative

The meeting was great and informative. The host was very nice and patient with our questions.

June 18, 2022
A&Til logo

Reply from A&Til

Hi Vlad,

thank you for your review, we appreciate it a lot :) Im glad to hear you had a good experience at the webinar.

Have a nice day.
Best, Caspian from Communications

Rated 4 out of 5 stars

Min mening

Han er god til at formulere og inddrage os.

June 11, 2022
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Reply from A&Til

Hej Erneeraq,

tak for din anmeldelse. Dejligt at høre du havde en god oplevelse på webinaret og at oplægsholderen levede op til forventningerne :)

God dag!
De bedste hilsner,
Caspian fra Kommunikation

Rated 4 out of 5 stars
A&Til logo

Reply from A&Til

Hej Vibeke,

tak for din anmeldelse! Skønt at høre du havde en god oplevelse på intromødet og gik derfra med god information.

God dag
De bedste hilsner,
Caspian fra Kommunikation

Rated 5 out of 5 stars

Super intro

God introduktion på første intromøde. God facilitator

May 8, 2022
A&Til logo

Reply from A&Til

Hej Thomas,

tak for din gode anmeldelse, den er vi rigtig glade for!

De bedste hilsner,
Caspian fra Kommunikation

Rated 5 out of 5 stars

A very good and precise feedback on my…

A very good and precise feedback on my CV and cover letter.

March 17, 2022
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Reply from A&Til

Hi Helmut,

thank you so much for your review! Im delighted to hear that you had a good experience on the 24 hour sparring.

I wish you a good day.
Best, Caspian from Communication

Rated 5 out of 5 stars

Fantastisk at kunne få feed back på sin…

Fantastisk at kunne få feed back på sin ansøgning tak for det

February 22, 2022
A&Til logo

Reply from A&Til

Hej Margit,

tak for din anmeldelse! OG tak for at du benytter dig af vores 24 timers sparring og fik noget godt ud af det, det er vi super glade for :)

De bedste hilsner,
Caspian fra Kommunikation

Rated 5 out of 5 stars

Super god service

January 12, 2022
A&Til logo

Reply from A&Til

Hej Sissel,

tusind tak for din anmeldelse! Hvor dejligt at høre du oplevede god service og i det hele taget fik en god oplevelse på 24 timers sparring :)

Jeg ønsker dig en god dag,
De bedste hilsner, Caspian fra Kommunikation

Rated 5 out of 5 stars

Interessant workshop.

December 25, 2021
A&Til logo

Reply from A&Til

Hej Eva,

tak for din anmeldelse. Det glæder mig at høre du havde en god oplevelse på workshoppen!

Rigtig god dag.

De bedste hilsner, Caspian fra Kommunikation

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